Setup guide

• traditional touchtone phone: Any corded or cordless phone works with our IP Service.
• Broadband Internet: provided by cable modem, Digital Subscriber Line (DSL), T-1,
Fractional T-1 or T-3.*
• A Voice IP Phone Adapter: This small adapter connects your phone to your DSL/Cable
modem and makes the service possible. Our Voice IP Service can supply this when you
sign-up for service.
A
dditionall
y
,
y
ou can use also
(
optional):
• Computer: While not necessary, a computer will allow you to access the online Freedom
Account Portal, with which you can manage your account, including accessing voicemail.
• Router: If you also use a home computer with the Freedom Service, you will need a routing
device. If you do not already own a router, we can supply an integrated router with your Phone
Adapter. Our Freedom Service Router/Phone Adapter allows your phone and one computer to
use your Internet connection at the same time. If want to connect more than one computer to the
Internet, then you can either buy your own router, or have one installed by a local computer
services company.
We recommend that you purchase a DSL/cable web-safe router that provides Network Address
Translation (NAT) and Dynamic Host Configuration Protocol (DHCP) for your network. Although
our Freedom Service will work with most routers available for purchase today, we do not
recommend a specific brand. If you are having trouble with the Freedom Service on an older
model router, we recommend that you download and install the router's latest firmware from the
manufacturer's web site.
Note: If you are using a DSL for Internet service, your router typically should be configured for
PPPoE. Some cable modem services require that the MAC address of the computer is cloned in
the router configurations. Check your router's setup guide or the manufacturer's web site for
more information.
• Web browser: either a Microsoft Internet Explorer (version 4.x or higher), Netscape Navigator
(version 4.x or higher) or Safari (version 2.x or higher) web browser with cookies enabled. You
can use the web browser to manage your account, including accessing voice mail.
• Home networking: we require a dynamically-assigned IP address; in your networking
equipment this may be called DHCP. Though not required, our Freedom Service works easily
with your existing home network if it supports DHCP and NAT. NAT is the translation of an
Internet Protocol (IP) address in one network to a known but different IP address in another
network.
• Port Connections and Firewall Support: most customers just plug and play because our
Freedom Service has designed the service to work behind simple NATs. No ports have to be
opened up for our Freedom Service to work properly if the phone is behind a simple NAT and
the Freedom Service -issued Phone Adapter has a private IP address. Our Freedom Service
uses NAT to keep the Freedom Service Phone Adapter available at all times. If you have a
firewall, you must give the Freedom Service Phone Adapter rights to access certain ports on the
Internet, including 53-53 UDP, 69-69 UDP, 123-123 UDP, 1503 UDP, 1720 UDP, 5060-5063
UDP, and 10,000 through 20,000 using UDP protocol. If you plan to connect your PC to the
Internet as well, the IP address for the Freedom Service Phone Adapter can either be provided
by your ISP or your network router (when the router is set to DHCP).
We do not support the following services: