Setup guide

*81 - Deactivation
Unattended/Blind Call Transfer
The Unattended/Blind Call Transfer a call while using a simple phone without call control
capability. Flash Call Transfer allows you to transfer a call even when your phone does not have
a transfer button. To transfer a call, flash the phone (click the flash button or click the hang up
button once) then dial the number you would like to transfer the call to. Once the transfer number
answers, click flash again and the two callers are connected. If you have Flash Three-Way
calling, instead of transferring on the second flash, you are connected in a conference call. Once
in the conference call, if you hang up the phone, the callers remain talking to each other, in effect,
transferred.
Unattended or “Blind” Call Transfer lets a customer use their Touchtone phone to send a call to
any other phone, inside or outside their business, including a wireless phones.
User Action required activating or using:
While in a call with the party to be transferred:
Press the switch hook or flash button on the phone to place the party on hold
Enter *98
Dial the number to which you will transfer the caller
The call is transferred when a complete number is entered. You will hear a short confirmation
tone, followed by regular dial tone
When the user presses the switch hook or flash button, the transferee is placed on hold.
When the user successfully dials the transfer number, the transferee will automatically call the
dialed number.
Attendant Call Transfer
The customer is capable to use their Touchtone phone to send a call to any other phone, inside
or outside their business, including a wireless phones.
User Action required activating or using:
While in a call with the party to be transferred:
Press the switch hook or flash button on the phone to place the party on hold
Listen for three short tones followed by dial tone
Dial the number to which you will transfer the caller
Stay on the line until the called number answers
Announce the call
Press the switch hook or flash button adding the held party to the call
Hang up to connect the two parties and transfer the call
Note: You can hook flash while the 3rd party is ringing to start an early conference. Then hang up