Setup guide

How is Freedom phone service different from my standard telephone service?
Freedom phone service uses your existing broadband Internet connection to deliver a
feature-rich and cost-effective alternative to the traditional phone company. By using your
broadband connection for both your data and telephony needs, you're able to take full
advantage of the bandwidth you're already paying for, thus reducing your monthly
communication costs.
Will my regular home phone work with the Freedom Service or will I need a special
one?
You can use any standard analog telephone to connect with your Freedom IAD. The same
phone you currently have plugged into your traditional phone line should work just fine,
even cordless phones! The phone must support Tone dialing as opposed to Pulse (or
Rotary) dialing. Digital phones (such as those used with PBX systems) will not work.
Will my Freedom Service work during a power outage?
No! During a power outage, you will not be able to make or receive calls with the Freedom
Service.
Can I use my Internet Connection while I'm on the phone?
Yes! You can continue to surf the web, read email and use instant messenger services
while using the Freedom Service. The service does use a portion of your internet
bandwidth to make the call, however it should not interfere with your regular internet use.
You may notice a slight slowdown on large file transfers, but only while on the phone.
What kind of effect would this have on my bandwidth usage?
When the Freedom Service is in use, the bandwidth used is just a few packets a minute.
I do not have a land line currently. What do I need to do as far as listing a contact
number upon the initial signup?
In order for us to verify your credit card, you will need to enter the phone number
associated with your credit card account.
Do you offer "Toll Free" (Ex. 1-800) numbers?