Setup guide

No. We do not require a computer. You speak through an ordinary touch-tone telephone
connected to a Freedom Service provided adapter.
That said, we DO support Soft Phone clients for your PC or laptop, so if you want to talk
through your computer, you can. A Soft Phone client is software that, once installed and
executed, allows you to make calls through your computer using a microphone and
speakers (for an example of softphone, see X-Ten Instruction below ). The sound quality
will depend upon your computer’s audio equipment.
XTEN SOFTPHONE CONFIGURATION
Following are the steps required for configuring the Xten Softphone application, so it may
operate with our Freedom phone service.
Note 1: Our Freedom Service does not endorse nor provide support for the Xten softphone
application.
Note 2: Your internet connection type (i.e.: cable modem, wireless) and the headset you
use has a big impact on the quality of your phone experience.
Note 3: If you are also using an (IAD) with our service, as long as you leave your IAD
connected to an outlet and internet access device (IAD) also to your broadband network,
you can run the Xten softphone application consequentially. So, you do not need to unplug
the IAD and delete its registration in the phone portal. However, if you exit the softphone
application, you will need to log into your phone portal and delete the registration for the
softphone. If that is not performed inbound calls to your number will fail, since our system
will not know where to send the calls.
Configuration/Setup Steps
Click on the "Menu" button off the main screen for the Xten application (see where arrow is
pointing below).
1. Right click on the display area and select "SIP Account Settings." On the menu shown
below.
2. Select the only option for an account (will stay in light blue color), then click on the
properties button.