USER 1424-EN/LZT 2 D 12 02 010 GUIDE 103 088 Aastra DT690 Cordless Phone for MX-ONE™ USER GUIDE Anna Mats KCM/DP EAB HF Information 08 PA2 07 PA1 MH A 09 TR 24 10 A1 CR A2 2008 PB1 Updated 27 PB2 Change 26 PB3 B Error QANNROO 20 B1 EANNHIL 30 03 C Conversion 04 11 21 PC1-1 28 2009 PC1-2 Minor 05 01 PC1-3 Update 2010 PC1-4 2 D Fixed aroos 12 02 008 009 010 57442 Voice Höglander corrections; Hillertz revision corrections spelling to of of according for mail “Phase safety product on of New corrections; file i
Copyright © Copyright Aastra Telecom Sweden AB 2010. All rights reserved. Disclaimer No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
CORDLESS PHONE FOR MX-ONE™ 1 Introduction WARRANTY AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material. TRADEMARK Aastra is a registered trademark of Aastra Technologies Limited.
INTRODUCTION 1.3 IPEI and IPDI Codes Your phone has a unique IPEI code (International Portable part Equipment Identity), and a unique global GAP identity number for the DECT registration (IPDI). The IPEI and IPDI codes are used for network subscription of the phone. At delivery, the phone’s IPEI and IPDI codes are identical, and either of them can be used for network subscription. Note: If the phone is replaced by another phone using the easy replacement procedure, the IPDI code changes.
CORDLESS PHONE FOR MX-ONE™ 1.5 Accessibility and Voice Quality The base network is not always available. If you cannot connect to the system, contact the system administrator. For best voice quality, avoid positioning yourself near a computer, a radio, or similar equipment. 1.5.1 Operating area You can use your cordless phone in the area that is covered by the network. Outside this area you will lose contact with the phone network.
SAFETY INSTRUCTIONS 2 Safety Instructions Read this sedction before using the telephone. For safe and efficient operation of the telephone, observe the guidelines given in this manual and all necessary safety precautions when using the telephone. Follow the operating instructions and adhere to all warnings and safety precautions located on the product, the Quick Reference Guide and this User Manual. This product shall only be used with the following batteries: • Art.No.
CORDLESS PHONE FOR MX-ONE™ 7 • Remove the battery before cleaning the telephone to reduce risk of electric shock. • Unplug the battery charger from a power source before cleaning the telephone to reduce risk of electric shock. • Do not use the telephone with auxiliary equipment not exclusively recommended by the manufacturer, as it may result in fire, electric shock, or injury, and will void the warranty. • Do not disassemble the telephone. Disassembling the telephone voids the warranty.
SAFETY INSTRUCTIONS 2.1.1 Frequency Range The telephone is a radio transmitter and receiver. When it is on, it receives and sends out radio frequency (RF) energy. The telephone operates on different frequency ranges depending on market and employs commonly used modulation techniques: 2.
CORDLESS PHONE FOR MX-ONE™ 2.3.1 FCC Compliance Statements This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
SAFETY INSTRUCTIONS Use of non-Aastra approved accessories may violate the FCC RF exposure guidelines and should be avoided. 2.3.3 Information to User This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 2.3.
CORDLESS PHONE FOR MX-ONE™ 2.5 Environmental Requirements 2.5.1 Cordless Telephone 2.5.2 • Note: Do not use the cordless phone in areas with a danger of explosion, as it is not specified as intrinsically safe. • Only use the telephone in temperatures between 0o C to +40o C (32o F to 104o F). • Avoid exposing the telephone for direct sunlight or close to other heat sources. • Do not expose the telephone to open flame. • Keep the telephone away from excessive heat and moisture.
SAFETY INSTRUCTIONS • Do not expose a battery to an open flame. This could cause the battery to explode. • Never carry or store the battery together with electrically conducting objects (neck chains, pencil leads, etc.) • If you ever notice liquid leaking out, unusual odour, build-up of heat, discolouration, deformation or any other abnormal condition when you use, charge or store the battery, remove the battery immediately from the handset and keep it away from naked flames.
CORDLESS PHONE FOR MX-ONE™ 2.5.3 • Do not strike or drop the battery. It may cause damage to the battery. • The battery should be stored in a dry place, with the ambient temperature of approximately +25°C (+77°F) for best performance. • The battery continues to discharge a minimal portion of its power, even if the product is switched off or the battery is removed. Disposal of Telephone and Batteries Defective phones or batteries should not be placed in municipal waste.
DT690 DESCRIPTION 3 DT690 Description This chapter describes the DT690 cordless phone and its display, menu structure, and tones.The phone is shown in figure 1 on page 14.
CORDLESS PHONE FOR MX-ONE™ 6 7 8 9 10 11 12 13 14 3.1 Voice mail access Used to listen to voice mail messages Key lock and upper and lower case A combined key lock and shift key for upper and lower case Space Used to add space between text Mute key Used to switch audio on and off in idle mode, to silence the ring signal, and to switch the microphone off and on during a call Navigation key Used to navigate left, right, up, and down, and to confirm (the middle key) a selection.
DT690 DESCRIPTION Loudspeaking function SMS (Short Message Service) * Voice mail access * Centralized management * Easy replaceable battery Easy replacement of telephone Bluetooth (optional) * This is a system dependent feature. ** This feature requires configuration in WinPDM or CPDM.
CORDLESS PHONE FOR MX-ONE™ Loudspeaker A separate loudspeaker for the loudspeaking function is placed at the back side of the phone. Microphone The microphone is placed at the front bottom side of the phone. Clips There are two different belt clip options to the cordless phone; a standard (hinge) clip and a security (swivel) clip. Use the clip to attach the phone to a belt or similar. See also Belt Clip on page 115. It is also possible to use the phone without any clip.
DT690 DESCRIPTION Active area Soft key bar 3.2.1 The next rows (Active area) are used for information such as the name of the system to which the cordless phone is connected. A user identity provided from the system, or an owner ID, can also be displayed if it has been configured in the Settings tab. This is also the area for popup text, missed calls or to confirm an action. The bottom row (Soft key bar) is used for soft keys which can be used as shortcuts for functions in the phone.
CORDLESS PHONE FOR MX-ONE™ • • 3.2.2 Outgoing call – Normal outgoing call. When you make an outgoing call, the dialed number or name is displayed. – Diverted call. If the dialed number is diverted, the diversion information is shown. The display shows, for example, the dialed number and the number diverted to (preceded by >). When the diverted call is answered, only the number of the answering position is displayed. Incoming call – Normal incoming call.
DT690 DESCRIPTION 3.2.3 Display Icons The display icons are described below. Icon Description Signal strength Shown in the upper left corner, when the phone is connected to a system. The staples shown in display depends on the signal strength. Full battery Shown in upper right corner. Low battery Shown when 10% or less remains of the battery capacity. Empty battery Flashing when the remaining battery capacity is 5% or lower. Loudspeaking Displayed in the soft key bar during a call.
CORDLESS PHONE FOR MX-ONE™ Icon (Cont.) Description (Cont.) Voice mail message Appears in the inbox when there are voice mail messages that you have not listened to. The icon remains in the inbox until you have listened to the voice mail. New voice mail message Indicates that you have one or more new voice mail messages. The icon remains in the status bar until all voice mail messages have been listened to. New text message Indicates that you have one or more new text messages.
DT690 DESCRIPTION 3.2.4 Menu Tabs The menu tabs are listed and described below. Icon Description Contacts Contains all names and numbers in the local phonebook. In addition, a company phonebook with up to 1,000 entries can be downloaded from the WinPDM or CPDM to the phone. It is also possible to access a central phonebook from this menu. Company phonebook and central phonebook are system dependent and configured by the system administrator.
CORDLESS PHONE FOR MX-ONE™ 3.3 Menu Structure All available phone features can be accessed through the menus. Use the navigation key, , to enter menus, to select options, and confirm selections. • In idle mode, press the middle key of to open the main menu. Note: You can also open the main menu by pressing Menu. • To confirm a selection, press the middle key of . Note: You can also confirm a selection by pressing Select. • Press Back to return to the previous menu, and press the menu structure.
DT690 DESCRIPTION 3.3.
CORDLESS PHONE FOR MX-ONE™ 3.3.2 Contacts Menu An overview of the Contacts menu 25.
DT690 DESCRIPTION 3.3.4 Messaging Menu An overview of the Messaging menu page 26. • Inbox is presented in figure 8 on ——> Message List —> • View —> • Reply ——> • Enter text > • More ——> • Delete • Forward • Call sender • Call no.
CORDLESS PHONE FOR MX-ONE™ 3.3.5 My Favourites Menu An overview of the My favourites menu page 27. • No favourites added ——> ——> • Inbox • Write new message • Central phonebook > • Call contact • Call list • Call absence* • Call diversion* • Profiles • Add new • Back • Favourites added ——> (example) is presented in figure 9 on • Write new message > • Central phonebook > (short-cuts) * Defined in the PDM Figure 9: My favourites Menu 3.3.6 Short cuts Menu An overview of the Short cuts menu page 27.
DT690 DESCRIPTION 3.3.7 Connection Menu An overview of the Connection menu page 28.
CORDLESS PHONE FOR MX-ONE™ 3.3.8 Settings Menu An overview of the Settings menu 29.
DT690 DESCRIPTION 3.3.9 In Call Menu An overview of the In call menu is presented in figure 13 on page 30. You reach the menu by pressing the soft key More during a call. Note: The options that appear when you press More are programmed from the WinPDM or CPDM. Please contact the system administrator. • Contacts > • Microphone on/off > • Audio transfer** > • New call * —> • Call • Phonebook access • Cancel • Switch * > • End call * > • Transfer* > • Transf.
CORDLESS PHONE FOR MX-ONE™ 3.3.10 Customizing the Menu Structure It is possible to customize the menu tree by hiding some of the available functions that for example are not in use. This is configured in the WinPDM or CPDM by the system administrator.
DT690 DESCRIPTION 3.4 Tones The following different tones are sent from the exchange to your phone.
CORDLESS PHONE FOR MX-ONE™ 3.5 Indicators 3.5.1 Phone Indicator The status indicators listed below are used to indicate phone status. Table 3 Cordless Phone Indicator 3.5.2 Indicator Description Orange, fixed (phone placed in charger) Battery is being charged. Green, fixed (phone placed in charger) Battery is fully charged. Red, fixed Battery warning. Green flashing Incoming call. Desk PDM Charger Indicator The status indicators listed below are used to indicate charger status.
DT690 DESCRIPTION Red, flashing (100 ms on, 800 ms off) Error indication during Easy Replacement. Put back old phone in charger. Charger returns to Not logged in to CPDM or WinPDM mode when the phone is removed. Red, flashing (3 long flashes, 800 ms on, 100 ms off) Parameter error in user parameters. Charger performs a factory reset and restarts. Red, flashing (800 ms on, 100 ms off) Parameter error in production parameters. Service needed for charger. Error during Easy Replacement.
CORDLESS PHONE FOR MX-ONE™ 4 Switching On and Off This chapter describes how to switch on and off the phone. Note: If the message No System is displayed you cannot make or answer calls. Depending on system programming, your phone can be locked automatically. To unlock the phone, enter your four digit code (factory default is “0000”). 4.1 Switching On To switch on the phone, do the following: 1. Press and hold . The phone will vibrate when it is on and the display lights up.
FREE SEATING 5 Free Seating Free Seating is used for people who have an office extension number but no phone set of their own, for example, people who are mostly working outside the office. As a free seating user, and working from the office, you can log on to any free phone set. The phone set will be assigned temporarily with your extension number and your system authorities. Note: Free seating is not supported by IP DECT. 5.1 Logging On To log on, do the following: 1. Press *11*. 2.
CORDLESS PHONE FOR MX-ONE™ 6 Incoming Calls An incoming call is indicated by a flashing indicator, accompanied by a ring signal and a vibrating phone. The ring type tells you if the call is an internal, external or callback call. Both ring signal and vibrator can be disabled. The calling party’s number or name, or both, is displayed. The name of the caller will be shown if the calling party’s phone number is stored in any of the phonebooks.
INCOMING CALLS 6.1.1 Call Pick-up To answer a call to a phone in another room: 1. Call the ringing extension and press 2. When you hear a busy tone, press 8. . Note: France and New Zealand press 4; Sweden press 6. 6.1.2 Mute Ring Signal If the phone rings at an inconvenient moment, you can switch off the ring signal temporarily: 1. Press to suppress the ringing. All alert signals, including the vibrator, will be muted for this specific call. 2. 6.1.3 Press to answer the call.
CORDLESS PHONE FOR MX-ONE™ 6.4 Parallel Ringing Parallel ringing makes it possible for an incoming call to ring several phones simultaneously and for the call to be answered from any of the phones. The main advantage of this function is minimizing the risk of losing calls. The function requires all the phones involved to be defined in a parallel ringing list, which must be configured and initiated by the system administrator.
INCOMING CALLS Note: If you want to restore parallel ringing for all phones defined in the list, follow the procedure for restoring the function from the phone with the main extension number and enter the number of the answering position. If you want to restore parallel ringing for one specific phone in the list only, follow the procedure for restoring the function from this phone and enter its extension number.
CORDLESS PHONE FOR MX-ONE™ 7 Outgoing Calls This chapter describes how to make calls, how to conceal your number from being displayed to the person you are calling, and how to redial the last external number dialed. 7.1 Calling To make a call, you can either select a contact in one of the phonebooks available, or get the phone number or extension from the call list. You can also use shortcuts, if available.
OUTGOING CALLS 7.1.1 Dialing Using a Pre-programmed Hot Key or Soft Key To dial using a hot key or soft key, do the following: • Press the pre-programmed hot key or soft key. The call will be connected automatically. 7.1.2 Dialing a Number From the Call List To dial a number stored in the call list, do the following: 1. Press . The call list is opened. If a number occurs more than once, the most recent time stamp is shown along with the total number of occurrences. 2. 3. 7.1.
CORDLESS PHONE FOR MX-ONE™ 7.1.5 Loudspeaking (Handsfree) While waiting for a connection, dial tone or during the call: 7.2 1. Press . 2. You are connected to the call via the loudspeaker and microphone. Number Presentation Restriction If you do not wish to display your name and number to the person you are calling, you can activate the number presentation restriction feature. Note: The feature can be blocked for use on your extension by the system administrator.
OUTGOING CALLS 7.3 Last External Number Re-dial When you make an external call, the system automatically stores the number dialed, regardless of whether the call was successful or not. To re-dial the last external number dialed: • Press *** and then . Note: Finland and Sweden, press **0. 7.
CORDLESS PHONE FOR MX-ONE™ You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the callback service is cancelled. While waiting for callback, you can make and receive calls as usual. 4. Press to answer when you are called back. The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. 7.4.1.
OUTGOING CALLS 7.4.1.4 Canceling All Callbacks To cancel all callbacks, do the following: 1. Press #37#. Note: U.S. and Canada, press #6#. 2. Press . Wait for the call timer to start in the display. 3. 7.4.2 Press to finish the procedure. Ordering Call Waiting If you urgently wish to contact a busy extension or external line, you can send a notification using a call waiting signal. Note: This feature might be blocked for use on your extension.
CORDLESS PHONE FOR MX-ONE™ 7.4.3.1 Ordering Intrusion On a Busy Extension To intrude on a busy extension, do the following: 1. Press 4 when you hear a busy tone. Note: France, New Zealand and Sweden, press 8. 7.5 Bypass If you need to get through to a certain extension that is currently being forwarded by follow-me, you can bypass the extension.
OUTGOING CALLS 7.7 Voice Dialing The phone is prepared for the Voice Activated Assistant feature, which can be programmed via CPDM or WinPDM on a hot key, soft key or the multifunction key. For more information, contact the system administrator. 7.8 Authorization Codes Authorization codes are used to grant different user groups different levels of access to the telephony system. There are two types of authorization codes, common and individual, which are presented in the following sections. 7.8.
CORDLESS PHONE FOR MX-ONE™ 2. Enter the authorization code, press # and . Wait for a verification tone. 3. 7.8.1.3 Press to finish the procedure. Locking the Extension To lock an extension, do the following: 1. Press *73*. Note: U.S. and Canada, press *71*. 2. Enter the authorization code, press # and . Wait for a verification tone. 3. 7.8.2 Press to finish the procedure.
OUTGOING CALLS Wait for a verification tone. 3. 7.8.2.3 Dial the digits to get an external line and the external number. Opening the Phone To open your phone, do the following: 7.8.2.4 1. Press #76*. 2. Enter the authorization code, press # and 3. Press . to finish the procedure. Assigning Own the Individual Authorization Code to Other Phone To assign your own authority level to another phone, do the following: 1. Press *75*. Note: Germany, The Netherlands, and Sweden, press *72*. 2.
CORDLESS PHONE FOR MX-ONE™ 8 Call List The 25 last received, dialed and missed calls are stored in a call list. The numbers can be either extension numbers or external numbers, and External numbers are preceded by the digit(s) for external call access. If supported by the system, the number’s contact name can be displayed in the call list. If the same number is received, dialed or missed several times, it appears only once in the call list.
CALL LIST 8.2 Saving a Number in the Call List To edit a number in the call list, when your phone is in idle mode, do the following: 1. Press Menu, select , and press Select. 2. Select Call list, and press Select. 3. Scroll the list to select a number to edit. 4. Select More and Edit number. 5. Press Save number, specify the type of number, and press Select. The number is saved and the name field is highlighted. 8.3 6. Press Add, enter the desired name and press OK. 7.
CORDLESS PHONE FOR MX-ONE™ 9 Contacts The phone is equipped with the following phonebooks: Local phonebook The local phonebook can hold up to 250 entries (that is, names and numbers), which can be added, deleted and edited by the user. The phonebook lists all names in alphabetical order, where three numbers can be added for each contact; work number, mobile number, and other number. Maximum name and number length is 48 characters in name and 24 digits in a number.
CONTACTS 9.2 Dialing a Contact from the Central Phonebook (Optional) In the central phonebook, it is possible to search by name, number, or the last result. When the search is finished, it is possible to view contact information, add the number to a new contact, and to call the number. 9.2.1 Searching by Name To search a central phonebook contact by name, do the following: 1. Press Menu, select , and press Select. 2. Select Central Phonebook, and press Select. 3.
CORDLESS PHONE FOR MX-ONE™ 9.2.3 Viewing Last Search Result To view the last search result: 9.3 1. Press Menu, select , and press Select. 2. Select Central Phonebook, and press Select. 3. Select Last Result, and press Select. Adding a Name and a Number To add a name and a number to the phonebook, do the following: 1. Press Menu, select , and press Select. 2. Select Add contact and press Select. 3. Select New or From call list and press Select.
CONTACTS The names in the contact list are shown in alphabetical order. To search in the list, enter the first character(s) in the name, or step with the navigation key. 9.5 3. Select the contact to change, and press Edit. 4. Select what to edit for this contact (Name, Work number, Mobile number or Other number) and press Edit again. 5. Make the changes, and press OK. 6. Press Save to save the changes.
CORDLESS PHONE FOR MX-ONE™ 9.6 Writing Text and Numbers This section explains how to write text and numbers, which is useful when you want to add a new entry in the phonebook, or send a text message. To enter a name or number, use the following keys: • Press or on the navigation key, within the chosen row. • Press Clear to correct a wrong entry. , to move the cursor To add, for example, the name Smith in the phonebook, do the following: 1. Press 7777 for S.
CONTACTS 9.6.3 Special Characters Use the keypad to enter letters and characters. Press a key once for the first letter or character, twice for the second, three times for the third, and so on. The most common letters are printed above each key on the phone. All the available letters and characters are shown in figure 14 on page 58. abcæàâç2 defèéêë3 , .
CORDLESS PHONE FOR MX-ONE™ 10 Shortcuts From the Short cuts tab ( ) you can create shortcuts to frequently used functions, such as making calls and sending messages. When you select , a list of available shortcut types is displayed. These shortcut types are: Soft keys, Hot keys, Navigation keys, and Multifunction button. 10.1 Soft Keys There are three soft keys, located beneath the display. In idle mode, these keys can be used for functions defined by the user of the phone.
SHORTCUTS 10.2 Hot Keys A hot key can be programmed to give access to frequently used functions such as dialling a specific phone number, a shortcut to the menu, or sending an SMS. Keys 0 and 2 - 9 can be assigned as hot keys. To assign a hot key, do the following: 1. Press Menu, select , and press Select. 2. Select Hot keys and press Select. 3. Select a number (0 or 2-9) in the list and press Select. 4. Select Function and press Select. 5. Select a function from the list, and press Select. 6.
CORDLESS PHONE FOR MX-ONE™ 4. Select Function and press Select. 5. Select a function from the list, and press Select. 6. Press Back to confirm, or enter any required information, such as a phone number, and press OK to confirm. Note: Depending on which function you select, you may need to enter more information or make more selections. If, for example, you select Phone call or Send message, you will be prompted for the phone number of whom to call or send a message to. 7.
SHORTCUTS Note: Depending on which function you select, you may need to enter more information or make more selections. If, for example, you select Phone call or Send message, you will be prompted for the phone number of whom to call or send a message to. 7. Select Value (if available for the selected function), press Select enter a value and press OK. 8. Select Control question, and press Select. 9. Select Off or On, and press Select and then Back. Note: The control question value is Off by default.
CORDLESS PHONE FOR MX-ONE™ 11 Favorites From the My favourites tab ( ) you can customize your own menu with frequently used functions. When you select , a list of predefined functions is displayed, for example Write new message, Central Phonebook, and Call list. 11.1 Adding a Favorite To add a new favorite, do the following: 1. Press Menu, select , and press Select. 2. Select Edit favourites, and press Select. 3. Select one of the menu options and press Change. 4. Press Back to save the setting.
DURING CALLS 12 During Calls This chapter describes the options available during a call, such as call forwarding, call waiting, and conference. It also describes how to change the volume level and mute the microphone during a call. 12.1 Volume Control To adjust the speaker volume during a call, you press the speaker volume up and speaker volume down buttons on the side of the phone. The phone stores and keeps the new volume level. You can also adjust the volume by pressing the navigation key. 12.
CORDLESS PHONE FOR MX-ONE™ To switch on the microphone again, do the following: 1. Press More, select Microphone on, and press Select. Or Press and hold . Note: During an emergency call, the soft key More is disabled, which means that you can only turn off the microphone by pressing and holding . 12.4 Opening Contacts During Call During a call it is possible to search for a contact in the local, the company and the central phonebooks. To search a contact during a call, do the following: 1.
DURING CALLS Note: If New call does not appear when you press More, it is possible to press R and dial the third party to initiate the inquiry. 3. Dial the third party's phone number and press . OR Press the press Call. soft key, select a contact, press Select, and then Note: It is only possible to select a contact from the local and company phonebook, but not from the central phonebook, when making an inquiry. 4. 12.5.
CORDLESS PHONE FOR MX-ONE™ To transfer an ongoing call to another extension, do the following: 1. Press More, select New call and press Select. 2. Dial the third party and press . You can dial the number, or use the phonebook or the call list to make the call. 3. Press More, select Transfer, and press Select. The ongoing call is transferred.
DURING CALLS 12.8.1 Resuming a Call To resume the call, do the following: 1. Press within 30 seconds. If not resumed within 30 seconds you will be called back. An unanswered external call will be rerouted to the operator after another 30 seconds. 12.8.2 Resuming a Call on Another Extension To resume the call on another extension: 1. Call the extension where the call was put on hold and press 2. Press 8. . Note: France and New Zealand, press 4; Sweden, press 6. 12.
CORDLESS PHONE FOR MX-ONE™ 12.9.2 Terminating the Ongoing Call To terminate the ongoing call and answer the waiting call, do the following: 1. Press to finish the ongoing call. The waiting call is signalled on your phone 2. 12.10 Press to answer the new call. Conference The conference function allows up to 7 conference participants. Only the conference leader (that is, the person initiating the conference) can admit participants.
DURING CALLS 12.11 Dialing During a Connected Call When calling interactive teleservices, such as phone banks, you need to use Dual Tone Multi Frequency (DTMF) signals. If the phone exchange is not already programmed to automatically convert entered digits into DTMF signals, this function needs to be activated during the call. To dial digits during a connected call, do the following: 1. Press 9. Note: In Finland, press 1. 2. Dial the required digits. The entered digits are transferred as DTMF signals.
CORDLESS PHONE FOR MX-ONE™ 13 Call Forwarding This chapter describes different ways of forwarding incoming calls to another internal or external destination whenever you are absent or busy, or travelling, or when you simply would rather not be disturbed. 13.1 Diversion from Call Services Menu A soft key or a hot key can be pre-programmed with a shortcut to the Diversion function, see Shortcuts on page 59, or by setting the profile to divert incoming calls.
CALL FORWARDING 13.1.2 Canceling Diversion To stop diversion, do the following: 1. Press Menu, select and press Select. 2. Step to Call services, and press Select. 3. Select Divert calls and press Select. 4. Select Internal, External, No reply or When busy, and press Select. 5. Select Deactivate. Wait for the call timer to start in the display. 6. 13.2 Press to finish the procedure.
CORDLESS PHONE FOR MX-ONE™ 2. Press . Wait for the call timer to start in the display. 3. 13.3 Press to finish the procedure. External Follow-me External Follow-me means that calls to your extension can be diverted to an external number of your choice. When external Follow-me is enabled, the display shows the icon > after your number. A special dial tone will be heard. The phone can still be used for outgoing calls. See also Diversion from Call Services Menu on page 71 and In Charger on page 109.
CALL FORWARDING 13.4 Personal Number With the personal number feature you can be reached at your office number even if you are out of the office. Depending on the functionality of your office exchange, you can have either one individual single search profile (standard) or choose between five individual search profiles (optional). A search profile can be designed for specific situations, such as in the office, at home, or on a trip. Both internal or external phone numbers can be used in a profile.
CORDLESS PHONE FOR MX-ONE™ 13.4.2 Cancelling Personal Number From Your Office Phone To cancel the personal number feature from your phone, do the following: 1. Press #10#. 2. Press . Wait for the call timer to start in the display. 3. 13.4.3 Press to finish the procedure.
CALL FORWARDING 13.4.4 Cancelling From External Phone To be able to cancel the personal number feature from an external phone, the external phone must be of push button type, provided with the keys # and *, or a mobile phone adapted for dial tone pulses (DTMF). To cancel the personal number feature from an external phone, do the following: 1. Call the DISA function at your office. Wait for a dial tone. 2. Press *75*. Note: Germany, The Netherlands, and Sweden, press *72*. 13.4.5 3.
CORDLESS PHONE FOR MX-ONE™ • Consider what should happen while you are busy on a phone. Available options are Diversion to Voice Mail and Diversion to the operator. • If an answering machine, a fax or other answering device is used as an early answering position, it might interrupt the searching. Disconnect the answering device, or design the ring times so they do not affect the searching.
CALL FORWARDING 13.
CORDLESS PHONE FOR MX-ONE™ Search order Type of phone or Answering position Phone number Ring time (seconds) Phone number Ring time (seconds) Phone number Ring time (seconds) Can be Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on. 3 Table 10 Profile 4 - ______________ Search order Type of phone or Answering position Can be Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on.
ABSENCE INFORMATION (OPTIONAL) 14 Absence Information (Optional) Absence information is used to inform callers why you are absent and when you will return. If your own extension is the answering position for another extension, you can enter absence information for that extension, if you are authorized to do so. When the absence information feature is enabled, a special dial tone will be heard. The phone can still be used for outgoing calls.
CORDLESS PHONE FOR MX-ONE™ 2. Enter the absence code (0-9) and, if requested, enter time or date of return preceded by *. 3. Press # followed by and . Note: The absence codes are system dependent. Contact the system administrator regarding the available absence codes. 14.2 Cancelling Absence Information For Your Extension To cancel absence information, do the following: 1. Press Menu, select , and press Select. 2. Select Call services, and press Select. 3. Select Absence and press Select. 4.
ABSENCE INFORMATION (OPTIONAL) 4. Press * and enter the date or time for when the other person will return. 5. Press # and . Wait for the call timer to start in the display. 6. Press to finish the procedure. The display on the other person's extension shows the reason, and if entered, time or date of return. 14.4 Cancelling Absence Information For Another Extension To cancel absence information for another extension, do the following: 1. Press #230*. 2.
CORDLESS PHONE FOR MX-ONE™ 15 Messages There are three types of messages available in the DT690 phone: • Text Messages (SMS), see Text Messages (SMS) on page 83. • Manual Message Waiting (MMW), see Manual Message Waiting (MMW) on page 87. • Voice Mail, see Voice Mail (Optional) on page 88. Note: If you receive a message during an ongoing call, you are notified by a beep. The new message icon that appears will remain in the display until all new messages are opened. 15.
MESSAGES Note: You can choose to perform these actions later by opening the Inbox from the Messaging menu. See the following sections for detailed instructions. Instead of opening a text message immediately when it is received, you can view it later. To view a text message later, do the following: 1. Press Menu, select , and press Select. 2. Select Inbox, and press Select. 3. Select which message to view and press View. The message opens. 4. 15.1.1.1 Press Close to close the message.
CORDLESS PHONE FOR MX-ONE™ 15.1.1.3 Calling the Sender of a Message To call the sender of a message, do the following: 15.1.1.4 1. Press Menu, select , and press Select. 2. Select Inbox, and press Select. 3. Select which message to view, and press View. 4. Select More, then Call sender, and press Select. Calling a Phone Number Included In a Message If the sender has written a phone number in the message, it is possible to call this number without dialing it.
MESSAGES 15.1.2 Writing and Sending a Message To write and send a message, do the following: 1. Press Menu, select , and press Select. 2. Select Write new message, and press Select. 3. Write the message and press Send. Note: The maximum message length is 160 characters (Keys 0-9, * or # can be used. Keys 0 and 1 contains special characters.) See figure 14 on page 58 to see all characters.
CORDLESS PHONE FOR MX-ONE™ Select Sent to forward a sent message and press Select. 15.2 3. Select a message, and press View. 4. Press More and select Forward, and press Select. 5. Edit the message (optional), and press Send. 6. Dial the number, or press the soft key to select a number from the contact list, and press Send to forward the message. Manual Message Waiting (MMW) The Manual Message Waiting (MMW) feature enables you to send and receive message waiting signals when the line is busy 15.
MESSAGES 3. Press to finish the procedure. The message is sent to the called extension. 15.2.3 Cancelling an MMW Indication To cancel a MMW indication that you have sent to another extension, do the following: 1. Press #31*. Note: U.S. and Canada, press #56*. 2. Dial the extension number and press # and . Wait for the call timer to start in the display. 3. 15.3 Press to finish the procedure.
CORDLESS PHONE FOR MX-ONE™ 15.3.2 Listening To Voice Mail When you receive a new voice mail, the voice mail icon appears in the status bar, where it remains until you have deleted the message. A notification is also displayed in a dialog window. Note: This function is configured in the WinPDM or CPDM. Please contact the system administrator. 15.3.2.1 Listening To New Voice Mail Directly When a new message is received, the following message appears: New voice mail message(s).
MESSAGES Note: The security code is the same as the extension number at delivery. The icon is displayed first in the inbox list. 3. Select the voice mail message, and press View. 4. Press Call. Note: Only one voice mail at the time will be displayed, even if the message list contains several voice mail messages.
CORDLESS PHONE FOR MX-ONE™ 16 Group Features This chapter describes the different group features available for this cordless phone. 16.1 Group Call Pickup People working in a team can have their phones programmed by their system administrator to form call pickup groups. In a call-pick-up group, any member can answer any individual call to group members. To enable this function, do the following 1. Press *8#. Note: Finland and Sweden, press *0#; U.S. and Canada, press *59#. 2. Press to answer.
GROUP FEATURES 16.3.1 Answering a Group Call A group call is answered in the normal way. 16.3.2 Leaving the Group Temporarily To leave a group temporarily, do the following: 1. Press *21*. Note: U.K., press *2*. 2. Dial your own extension number and press # and . Wait for the call timer to start in the display. 3. 16.3.3 Press to finish the procedure. Reentering the Group To reenter the group, do the following: 1. Press #21#. Note: U.K., press #2#. 2. Press .
CORDLESS PHONE FOR MX-ONE™ 17 Other Useful Features This chapter describes more useful features available for the cordless phone and the exchange. 17.1 Account Code The account code function is used to charge a call to an account number or to prevent unauthorized calls from your phone. The account code can have 1 to 15 digits. To enable this function, do the following: 1. Press *61*. Note: Finland and Norway, press *71*. 2. Dial the account code and press # and . Wait for a dial tone. 3. 17.1.
OTHER USEFUL FEATURES 17.2 Call Statistics Your phone can tell you the duration of your last call and display the total time of all calls. To see the time spent on your last call and on all outgoing calls, do the following: 1. Press Menu, select , and press Select. 2. Select Call time and press Select. The display shows duration information in hours and minutes for the Total time as well as for the Last call. 17.
CORDLESS PHONE FOR MX-ONE™ Common Night Service All incoming calls to the operator are transferred to one specific extension. Answer the call in the normal way. Individual Night Service Selected external calls to the operator are transferred to one specific extension. Answer the call in the normal way. Universal Night Service All incoming calls to the operator are transferred to a universal signaling device, for example the common bell. Answer the call as described in Common Bell Group on page 91. 17.
OTHER USEFUL FEATURES 17.7 Direct Inward System Access (DISA) If you are assigned to use the DISA function, you can work from outside the office network and still have all your outgoing business calls charged to your office extension number or an account number. You will only be charged for the call you have to make to the office in order to get access to an external line through the office network.
CORDLESS PHONE FOR MX-ONE™ 18 Settings From the Settings tab, , in the main menu, it is possible to change for example sound and alert settings, display settings, and time and date settings. 18.1 Sound and Alerts Sound and alert settings include ringer volume, ring signals and so on. 18.1.1 Adjusting Ringer Volume To adjust ringer volume, do the following: 18.1.2 1. Press Menu, select , and press Select. 2. Select Sound & Alerts, and press Select. 3. Select Volume, and press Select. 4.
SETTINGS 18.1.4 2. Select Sound & Alerts, and press Select. 3. Select Vibrating alert, and press Select. 4. Choose between On, On when silent (the vibrator is on when the phone is muted), or Off, and press Select. 5. Press Back to save the setting. Message Alert It is possible to set different message alerts. Do the following: 1. Press Menu, select , and press Select. 2. Select Sounds & Alerts, and press Select. 3. Select Message alert, and press Select. 4.
CORDLESS PHONE FOR MX-ONE™ 18.2.2 1. Press Menu, select , and press Select. 2. Select Display and press Select. 3. Select Brightness, and press Select. 4. Select Normal or Power save, and press Select. 5. Press Back to save the setting. Screen Saver To set the screen saver, do the following: 18.2.3 1. Press Menu, select , and press Select. 2. Select Display, and press Select. 3. Select Screen saver, and press Select. 4. Select Information or Black, and press Select. 5.
SETTINGS 2. Select Time & Date, and press Select. 3. Select Time format, and press Select. The actual time is displayed. The formats to select from are the following: 4. 18.3.2 • 12:00 (AM/PM) • 24:00 Press Back to save the settings. Setting Date Format To set the date, do the following: 1. Press Menu, select , and press Select. 2. Select Time & Date, and press Select. 3. Select Date format, and press Select. The formats to select from are the following: 4. 18.
CORDLESS PHONE FOR MX-ONE™ 18.4.1 Activating Automatic Key Lock The keypad can be set to lock 20 seconds after it was last used. When in idle mode a locked keypad is indicated by . To activate the automatic key lock, do the following: 1. Press Menu, select , and press Select. 2. Select Locks and press Select. 3. Select Automatic key lock and press Select. 4. Select On, and press Select. 5. Press Back to save the setting.
SETTINGS PIN code is by default (0000) but it can be changed to any 4-8 digit code, see Changing PIN Code on page 102. To activate the phone lock, do the following: 1. Press Menu, select , and press Select. 2. Select Locks and press Select. 3. Select Phone lock and press Select. 4. Select Auto phone lock and press Select. 5. Select On, or On in charger, and press Select. 6. Enter the PIN code, and press OK. 7. Press Back to save the settings.
CORDLESS PHONE FOR MX-ONE™ 3. Select Phone lock and press Select. 4. Select Change PIN code and press Select. 5. Enter the old PIN code (default is 0000) and press OK. 6. Enter the new PIN code. 7. Enter the new PIN code again to confirm and press Save. The following message is displayed: New PIN code saved. 18.5 Changing the Owner ID The Owner ID is set to identify the phone. To change the owner ID, do the following: 18.6 1. Press Menu, select , and press Select. 2.
SETTINGS 18.6.2 Automatic Answer (Headset Mode) Note: The automatic answer mode is only relevant when a headset or a Bluetooth headset is connected. To set the phone to answer automatically, do the following: 1. Press Menu, select , and press Select. 2. Select Answering, and press Select. 3. Select Answer behaviour, and press Select. 4. Select Automatically and press Change to activate the automatic mode. 5. Press Back to save the setting.
CORDLESS PHONE FOR MX-ONE™ To switch menu language, do the following: 1. Press Menu, select , and press Select. 2. Select * Language, and press Select. 3. Select one of the languages from the list, and press Select. Note: The * in * Language is there for you to easily find where to switch languages if the current language used is not one that you know. 18.8 Changing Text Size for Messages Note: This is only for text size in messages, not for text in menus or soft keys.
CONNECTIONS 19 Connections In the Connections tab, , the following options are available: Bluetooth, System, In charger, and Headset. Note: Bluetooth is optional, and is only visible in the connections menu if Bluetooth is ordered with the phone. 19.1 Bluetooth 19.1.1 Enabling Bluetooth To enable Bluetooth connection, do the following: 1. Press Menu, select 2. Select Bluetooth, and press Select. 3. Select Enable, and press Select. The Bluetooth icon, 19.1.2 , and press Select.
CORDLESS PHONE FOR MX-ONE™ The following text is displayed: Put headset in Pairing mode. 5. Press OK. The phone searches for a Bluetooth headset to connect to. 6. If a headset is found, press Pair. 7. Enter the PIN code. See the user manual for the Bluetooth headset. 8. Press OK. If the pairing mode was successful, the following message is displayed: Pairing successful. When a Bluetooth headset is connected, 19.2 is displayed. System The cordless phone supports GAP/CAP standard.
CONNECTIONS 19.2.2 1. Press Menu, select , and press Select. 2. Select System, and press Select. 3. Select Priority, and press Select. 4. Change the priority if needed by selecting Up or Down. 5. Press Back to save. Subscribing To a New System The cordless phone can subscribe to up to 8 different cordless systems. To subscribe a new system, you will need the Portable Access Right Key (PARK) and Authentication code (AC) related to the system you are going to logon to.
CORDLESS PHONE FOR MX-ONE™ Note: It is not possible to unsubscribe a protected system via the System menu. For more information, contact the system administrator. 4. Select system to unsubscribe, and press Select. A control question whether to unsubscribe or not is asked, press Yes to confirm. Note: It is not possible to delete a protected subscription from the System menu. Contact the system administrator if you need to delete a protected subscription. 19.2.
CONNECTIONS 3. Select Redirect, and press Select. 4. Press Back to save the setting. When an application or system sends a message to a redirected phone that is being charged, the application or system will receive an absence notification. If a phone is absent, the application or system determines whether the message should be sent to the phone, or whether it should be redirected to another phone. Note: The redirection is cancelled automatically when the phone is removed from the charger. 19.3.
CORDLESS PHONE FOR MX-ONE™ 19.4 Headset Profiles In order to achieve optimal audio quality with the different headset types, it is recommended that you select the corresponding profile. The default setting is microphone on a boom, meaning that the audio is optimized for using a headset with microphone on a boom. To change the headset profile, do the following: 1. Press Menu, select , and press Select. 2. Select Headset and press Select 3.
PROFILES 20 Profiles This chapter describes how to set up different profiles in the phone for incoming calls, message alerts, vibrating alerts, key sound, and so on. The possibility to set up different profiles in one phone is useful when several users have access to the same phone, or if you want to be able to have different settings for when you are available, in a meeting, out of office, and so on. 20.1 Adding a New Profile To add a new profile to the phone, do the following: 20.2 1.
CORDLESS PHONE FOR MX-ONE™ 20.3 Editing a Profile To edit a profile in the phone, do the following: 1. Press Menu, select , and press Select. 2. Select a profile from the list and press More. 3. Select Edit and press Select. A list of settings appears which you can edit. 4. 113 Select which setting to edit, make the changes, and press Back to save the settings and return to the previous menu.
INSTALLATION 21 Installation This chapter describes the battery and chargers and other equipment for the cordless phone. 21.1 Battery Note: As an energy saving measure, disconnect the charger from the main socket after charging. 21.1.1 Charging the Battery The battery needs charging when the low battery level symbol, appears in the phone display. , Note: The battery can be charged separately with a special battery charger.
CORDLESS PHONE FOR MX-ONE™ 21.1.3 Replacing the Battery If the standby time for the cordless phone becomes too low, replace the battery with a new one. Contact the system administrator or your certified Aastra Sales partner for information on new batteries. The battery is easy to replace. It is attached inside the battery lid and is connected to the cordless phone in such a way as to avoid misinsertion. Attach the battery as described in figure 15 on page 115.
INSTALLATION To attach or remove the clip, spread the clip slightly. The ends of the clip fit into the holes on the side of your phone. 21.2.2.1 Attaching a Standard Clip (Hinge Type) Attach the standard clip as described in figure 16 on page 116. Figure 16:Screw the clip into position 21.2.2.2 Attaching a Security Clip (Swivel Type) Attach the security (swivel) clip as described in figure 17 on page 116. Figure 17:Screw the clip into position 21.2.
CORDLESS PHONE FOR MX-ONE™ 21.2.4 Security String The 800 mm long security string is attached directly to the phone. 21.3 Chargers There are different types of chargers available for the cordless phone. They are described in the following sections. Note: Limit the distance between the mains socket and the cordless phone when charging for easy accessibility. 21.3.1 Desk Charger The desk charger is used only for charging.
INSTALLATION Using the desk PDM charger for software download and synchronization of parameters is most often done by system administrators, and requires that the charger is connected either to the LAN and CPDM or to a PC with the WinPDM software application installed. For a short description of CPDM and WinPDM, see WinPDM and CPDM on page 122. The desk PDM charger is connected to a PC through the USB or one of the network connectors, see figure 20 on page 118.
CORDLESS PHONE FOR MX-ONE™ 21.4 Bluetooth Headset (Optional) Note: Before you can connect a Bluetooth headset to your phone, Bluetooth functionality must be available in the phone. Bluetooth is factory-mounted on the circuit board of the phone. The Bluetooth technology replaces the cord between a cordless phone and the headset. This allows the user to move more freely and eliminates the risk of a headset cord getting stuck.
INSTALLATION Up to four headset can be paired to the phone, but only one at a time can be active. To pair another headset, repeat the steps in Connecting a Bluetooth Headset on page 106. To activate a Bluetooth headset, do the following: 1. Press Menu, select , and press Select. 2. Select Bluetooth, and press Select. 3. Select Headset, and press Select. 4. Step with the navigation keys to the headset to be connected, Select.
CORDLESS PHONE FOR MX-ONE™ 2. 21.4.3 the following message is displayed, follow the steps below: Audio i headset. Transfer to phone? • Press No or ignore the message to use the Bluetooth. • Press Yes to use the phone. Answering With Bluetooth A ring signal sounds both in the active Bluetooth headset and the phone to indicate an incoming call. 21.4.4 • To answer the call from the Bluetooth headset, press the headset button. • To answer the call from the phone, press .
INSTALLATION Operation Area Maximum distance between the headset and the phone is 10 metres. The communication distance between the phone and headset may vary considerably due to the environment and disturbances from other 2.45 GHz equipment. Different headsets can also give different communication distances. Out of Range If a connection cannot be made with the selected Bluetooth headset the call is transferred automatically to the phone.
CORDLESS PHONE FOR MX-ONE™ 22 Troubleshooting This chapter contains information on how to solve common operational problems, see table 12 on page 123, and warnings, see table 13 on page 123, you may receive. Go through the following lists if you encounter any problems. If the checklists do not solve the problem, contact the system administrator. If others have similar problems, there may be a system error.
TROUBLESHOOTING Display shows Probable cause No system The phone beeps once a minute (during max 30 minutes) with a low tone followed by a high tone (if enabled, the vibrator also follows the beeps). The phone is out of coverage or phone is defective. Stop the beep by SERVICE NEEDED The phone is defective. Select the reset option on the middle soft key and upgrade the phone’s software. If no reset option is available, or if the error is not resolved, the phone needs repair.
CORDLESS PHONE FOR MX-ONE™ Display shows Probable cause Action or comment Phonebook is not available at the moment The phonebook does not respond, not available at the moment. Try again later. If the error is not resolved, contact the system administrator Voice mail number not defined There is no voice mail number defined in the phone. Define a voice mail number via WinPDM or CPDM. Contact the system administrator.
GLOSSARY 23 Glossary AC Abbreviated number Conference CPDM DECT/GAP Desk charger Desk PDM charger Directory number DTMF tone Exchange Extension number GAP Idle mode 1424-EN/LZT 103 088 Uen D 2010-02-12 Authentication code. Short number. Initiating a call to a pre-programmed number by dialing a code or pressing a key. If you have an ongoing conversation you can include other persons and establish a phone conference.
CORDLESS PHONE FOR MX-ONE™ IP call IPEI IPDI ISDN Least Cost Routing PARK PBX PIN Rack PDM charger Speed Dialing number SW Tandem configuration Third party WinPDM 127 Internal call sent through an internal data network (LAN or WAN). International Portable part Equipment Identity, unique identity assigned to your phone by the manufacturer. The unique global GAP identity number for the DECT registration. IPDI is exchanged between phones during the easy replacement procedure.
TELEPHONY FUNCTION CODES 24 Telephony Function Codes This chapter describes the country specific function codes used in MX-ONE that are relevant for the cordless phone. The codes are listed in Standard and alternative codes on page 128.
CORDLESS PHONE FOR MX-ONE™ 129 Choice of Language 08 Ordering or Cancellation of Active List (Personal Number) 10 Follow Me 21 United Kingdom: 2 External Follow Me 22 U.S. and Canada: 23 Ordering or Cancellation of Interception Message 23 U.S. and Canada: 24 Print Interception Message 26 Sweden: N/A Manual Message Waiting 31 Cancellation of Message Waiting 31 U.S. and Canada: 56 Automatic Call Back, Cancellation 37 U.S.
TELEPHONY FUNCTION CODES Customer Identity Storage 77 Answer on Group Call Pick-up, and Answer on Night Time Connection (* and # in the service code can be excluded) 8 Finland: 0 U.S. and Canada: 59 Sweden: 0 Ordering of Night Time Connection 84 U.S.
