DT690 BusinessPhone Communication Platform USER GUIDE
Copyright © Copyright Aastra Telecom Sweden AB 2008. All rights reserved. Disclaimer No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
Contents Contents 1 Welcome 1 2 Important User Information 3 2.1 Safety Instructions 5 2.2 Intrinsic Safety 10 2.3 Preparing for Use 10 2.4 IPEI Code 10 2.5 Accessibility and Voice Quality 10 2.6 System Version 11 3 Description 13 3.1 Functions and Accessories 14 3.2 Display Information 16 3.3 Menu Structure 21 3.4 Tones 27 4 Switching On and Off 29 4.1 Switching on 29 4.2 Switching off 29 5 Contacts 31 5.1 Call contact 31 5.2 Add contact 31 5.
DT690 8 Outgoing Calls 41 8.1 Make Calls 41 8.2 Last External Number Re-dial 42 8.3 Dialling a Number from the Call List 42 8.4 Automatic Callback 42 8.5 Busy Extension 43 8.6 Call Statistics 43 9 During Calls 45 9.1 Inquiry 45 9.2 Dialling during a call 45 9.3 Transfer 46 9.4 Conference 46 9.5 Loudspeaking (Handsfree) 47 9.6 Mute Microphone 47 9.7 Call Waiting 47 9.8 Send a Message 48 10 Call Forwarding 49 10.1 Diversion when there is No Answer 49 10.
DT690 12.7 Outcall (External) Notification 60 12.8 Change Password 61 12.9 Dictaphone Function 62 12.10 Text Messages (optional) 63 13 Abbreviated numbers 65 13.1 Common Abbreviated Numbers 65 13.2 Individual Abbreviated Numbers 65 14 Group Features 67 14.1 Group Hunting 67 14.2 Group Call-pick-up 68 14.3 Common Bell Group 69 15 Other Useful Features 71 15.1 Automated Attendant 71 15.2 Doorphone 71 15.3 Account Number 71 15.
DT690 19 Useful Hints 91 20 Installation 93 20.1 Check for completeness 93 20.2 Battery 93 20.3 Desktop Charger 94 20.4 Rack Charger 96 20.5 Battery Pack Charger 96 20.6 Headset 96 20.7 Hinge-type Clip 96 20.8 Swivel-type Clip 96 20.9 Portable Device Manager 97 21 Reference 99 21.1 Terminology 99 21.2 Phone Signals 99 21.3 Maintenance 100 21.4 Technical Specifications 100 21.
Welcome 1 Welcome Welcome to the user guide for the DT690 cordless phone. This guide describes the available features of the telephone when it is connected to BusinessPhone Communication Platform from Aastra. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 7.0 or higher of the BusinessPhone Communication Platform.
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Important User Information 2 Important User Information WARRANTY AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material. TRADEMARK Aastra is a registered trademark of Aastra Technologies Limited.
DT690 • Consult the dealer or an experienced radio/TV technician for help. Privacy of communications may not be ensured when using this phone. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value measured when used at the ear is 0.104 W/kg. The telephone has also been tested when worn on the body using belt clip, maximum measured SAR value in this configuration is 0.037 W/kg.
Important User Information Electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. Customer is thus recommended to use a surge arrestor for the equipment that requires AC power. 2.1 Safety Instructions Note: 2.1.1 When using your telephone or connected equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury.
DT690 • To avoid hearing impairment, accept the call before holding your product (or portable handsfree device) to your ear. Warning! The handset may retain small magnetic objects around the mouthcap or earcap region. Please check and remove before use. 2.1.2 Disposal of the product Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products. 2.1.3 Power supply Available power adapters (Suppliers Designation) are: • Art.No.
Important User Information 2.1.4 • When unplugging the mains adapter from the power outlet, make sure that your hands are dry and ensure that you hold the solid portion of the mains adapter. • Do not pull on cables. Charging and batteries This product should only be used with the following battery: • Art.No.: 660190 Battery Single chargers shall only be connected with power adapters supplied by the manufacturer, see list above.
DT690 8 • Remove the battery before cleaning the telephone to reduce risk of electric shock. • Unplug the battery charger from a power source before cleaning the handset to reduce risk of electric shock. • The battery is replaceable, however it is not the intention to do this frequently. • Only charge the battery when placed in the phone. • Use only the specified battery-packs for your product. • Never heat or dispose of the battery into a fire, which, or else, may cause leakage, burst or fire.
Important User Information Warning! Smoke or fumes Stop operating the products and turn off immediately in case of smoke or fumes. Unplug the mains adapter and remove the batteries from the phone immediately. Continued operation may result in fire or electrical shock. Warning! LCD If the liquid crystal display breaks, avoid injury by not allowing the liquid crystal to come into contact with eyes, skin or mouth. Prevent the liquid crystal from leaking out of the broken glass. 2.1.
DT690 2.2 Intrinsic Safety The DT390 phone is not specified as intrinsically safe, so do not use it in areas with a danger of explosion. 2.3 Preparing for Use Before using your phone for the first time, you have charge and connect the battery, see Section 20.2 on page 93. Note: 2.4 Place the phone in the charger and charge it for at least one hour before using it the first time. IPEI Code Your phone has an International Portable part Equipment Identity (IPEI) code.
Important User Information 2.5.2 Out of Range When you leave the system coverage area you will hear a short beep and see a lamp indication, and the text Searching will appear in the display. The out of range beep will be repeated every minute for 30 minutes. When reentering the coverage area it can take a couple of minutes before the phone automatically has registered into the system. 2.5.3 Frequency Range The handset is a radio transmitter and receiver.
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Description 3 Description This section describes the DT690 and its display information, menu structure, and tones. A picture of the telephone is shown in Figure 1 on page 13. 1 15 2 4 3 16 6 5 7 8 10 9 11 12 14 13 Figure 1 Overview of the cordless telephone DT690 1 Multifunction button This button can be used as a short cut to functions; long or double press modes. 2 Volume Up To increase the speaker volume. 3 Volume Down To decrease the speaker volume.
DT690 7 Right Soft key Can be pre-programmed or used with GUI. 8 Hook-off To answer a call, to pre-dial a number, and as a short cut to the Call list. 9 Five-way navigation key Navigation key with Left, Right, Up, Down, and Confirmation (in the middle). The navigation key can be programmed, the Up is by default a short cut to the Inbox, and Down is a short cut to Call contact. During a call it is possible to increase/decrease the volume by pressing Up and Down.
Description Functions DT690 Local phonebook (250 contacts) Central phonebook Vibrator Headset connector Microphone on/off during call Loudspeaking function SMS (Short Message Service) Voice mail access Centralized Management Easy replaceable battery Bluetooth (optional) Yes Yes* Yes Yes Yes Yes Yes* Yes* Yes* Yes Yes Accessories Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 001 Desktop charger Basic Desktop charger Advanced Charging rack Battery pack charger Leather case Belt Clip hinge-type swi
DT690 cordless telephone without any clip on. Use the clip to attach the phone to a belt or similar. The battery is a rechargeable Li-Pol/Li-lon battery, placed under a battery cover. The battery is fully charged within four hours. The battery can be charged separately with a special battery charger. Battery Headset A headset is recommended if you frequently use the phone or want to have both hands free. The handset has a special headset connector that is waterproof.
Description The top row is used for icons giving the user information for signal strength, missed call, new message, time and battery status. This row is always visible. Header bar The next row displays the current date, headset connection, Bluetooth connection, phone lock, and so on. Text field The next rows (Active area) are used for information such as the name of the system to which the cordless telephone is connected to.
DT690 • 3.2.1 − Normal outgoing call When making an outgoing call, the dialled number or name is displayed. − Diverted call When the diverted call is answered, only the number of the answering position is displayed. Incoming call − Normal incoming call If available, the number or the name of the caller is displayed. − Diverted call When you have answered the call, the display only shows the number of the person calling.
Description Icon Description Low battery Shown when the battery only has 10% of its capacity left. The icon is flashing when the battery capacity is equal to, or lower than 5%. Loudspeaking Shown when the loudspeaker is activated. Loudspeaking off This icon is displayed and used to deactivate the loudspeaker. Microphone off Shown when the microphone is off. New message Indicates that a new text message (or messages) has arrived. The icon remains in the display until all new messages in the inbox are read.
DT690 3.2.3 Menu Tabs 13:00 Messaging Calls Connections Short cuts My favourites Settings Profiles Contacts Select Back The menu tabs are listed and described below. Contacts Contains all names and numbers in the personal phonebook. It (1) is also possible to access a central phonebook from this menu . My Favourites Contains menu short cuts used to customized a menu. Messaging Contains all message handling such as reading, writing, and sending messages.
Description 3.3 Menu Structure The available phone and network functions can be accessed through the menus. Press Note: 3.3.1 to enter the menus. The phone can be used in several networks, and it is not sure that all functions are supported in all networks. Calls Tab An overview of the Calls tab • Call list is presented in Figure 5 on page 21.
DT690 • Call contact ——> • Search • From contact list • Add contact ——> • Edit contact ——> • Search • From contact list • Delete contact • New • From Call list ——> • Search • From contact list • Central phonebook* ——> • Search by name • Search by number • Last result > ——> • Name • Work number > • Mobile number • Other number • Ring signal > > > > > ——> • Name • Work number • Mobile number • Other number • Ring signal > > > > > > > ——> • Call • More • Back > ——> > • View contact • Add to
Description 3.3.4 Messaging Tab An overview of the Messaging tab is presented in Figure 8 on page 23. ——> Message List —> • View —> • Reply ——> • Enter text > • Inbox • More ——> • Delete • Forward • Call sender • Call no.
DT690 • Soft Keys ——> • Left • Middle • Right ——> ——> ——> • Hot Keys ——> • 0, 2 - 9 ——> • Function • Value • Control question • Navigation Keys ——> • Upp • Down • Left • Right • Multifunction button ——> • Long press • Multi press Figure 9 3.3.
Description 3.3.7 Settings Tab An overview of the Settings tab is presented in Figure 11 on page 25.
DT690 • Contacts > • Microphone on/off > • Audio transfer** > • New call * —> • Switch * > • End call * > • Transfer* > • Transfer to new call* • Call • Phonebook access • Cancel > —> • Call • Phonebook access • Cancel > • Conference* > • Call back* > • Call waiting* > • DTMF > > > > > • General purpose 1 Name* > • General purpose 2 Name* • General purpose 3 Name* **Only available when Bluetooth connection is active.
Description 3.4 Tones The following different tones are sent from the exchange to your phone.
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Switching On and Off 4 Switching On and Off This section describes how to switch on and off the telephone. Note: 4.1 If the message No System is displayed you cannot make or answer calls. Depending on system programming, your phone can be automatically locked. To unlock the phone, enter your four-digit code (factory default is “0000”). Switching on To switch on the telephone: 1. Press and hold . 2. Press Yes. After a few seconds, the display turns blank. Now your phone is switched on. 4.
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Contacts 5 Contacts This section describes how to configure the Contacts menu. 1. Press the Menu, or the confirmation button on 2. Select . . There is a default ring signal to each number. The ring signal can be changed by selecting Ring signal in edit mode. 5.1 Call contact 1. Select Call contact. 2. Select a contact from the list, or enter name or number in the search field. 3. Press Call. 5.2 Add contact To add a contact: 1. Select Add contact. 2. Select New. 3.
DT690 3. Press Add. 4. Select the number type. 5. Press Select. 6. Press Add and enter the name of the contact. 7. Press OK. 8. Press Save. 5.3 Edit contact 1. Select Edit contact. 2. Select the contact and press Edit twice. 3. Select Name and press OK. 4. Press Save. 5.4 Delete Contact 1. Select Delete contact. 2. Select the contact, and press Delete. 3. Press Yes to confirm. 5.5 Central Phonebook The Central phonebook allows you to search by name, number, or the latest result.
Contacts 2. Enter the phone number and select Search. The search result is displayed. Last result Select Last result to display the last result only. 5.6 Write Text When writing text messages and adding/editing or searching for names in the Phonebook, the keys 0 to 9, *, or # can be used. The first character entered will be an upper level character followed by lower level characters unless the *-key is pressed before entering the character.
DT690 4. Press 1 to enter a space. 5. Press Clear to correct a wrong entry. Special characters ABCabcæàâç2 DEFdefèéêë3 , .? ! - ‘ ” 1 JKLjkl5 GHIghiîï4 MNOmnoñôöœ6 PQRSpqrs7 W X Y Z w x y z ŵ ŷ 9 TUVtuvû8 # 006 Space + * 0 Figure 13 Note: 34 Available characters Depending on the selected menu language, other characters can be available. This means that the character order can differ from the table above.
Short cuts 6 Short cuts This section explains how the predefined functions can be set as short cuts for the Soft keys, Hot keys, Navigation keys, and the Multi-function button. It is for example possible to define the soft key to make a call or as a short cut to send a message. 6.1 Defining Soft Keys To define soft keys: 1. Press Menu and navigate to Short cuts. 2. Select Soft keys. 3. Choose between Left, Middle, or Right and press Select to confirm. 4. Select Name and enter the name of the soft key.
DT690 4. Select the function from the list, and press Back. 5. Navigate to Control question, and press Select. Note: 6.3 By default, the value is Off. Defining Navigation Keys To define navigation keys: 1. Select Navigation keys. 2. Select Up, Down, Left, or Right. 3. Press Select to enter a name for the Soft key. 4. Select Function, and press Select to select the function for the soft key. 5. Select the function from the list, and press Back. 6. Select Control question, and press Select. 7.
Incoming Calls 7 Incoming Calls The flashing LED, accompanied by a ring signal and/or a vibrating handset, indicates an incoming call. The ring type can tell if the call is an internal, external or callback call. Both ring signal and vibrator can be disabled. The calling party’s number, name, or both, is displayed. The name of the caller will be shown if the calling party’s phone number is stored in the local or central phonebook.
DT690 7.1.2 Switch ring signal on/off You can set your phone to Silent Ringing, when your phone is in idle mode: Press to switch the ringer on or off. When switched off, the is shown. All alert signals will silence until the ring signal is switched on again. If the vibrator is set to On when silent, it will alert you of new calls, messages and alarms. 7.1.3 Reject a call If you do not want to take the call, when the phone rings: Press to reject the call. The call is disconnected. 7.1.
Incoming Calls You will hear a busy tone. 2. Press 8. Note: France press 4; Sweden press 6.
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Outgoing Calls 8 Outgoing Calls If you make a call but the person is not available, the following functions will help you to establish contact with the called party. You can also make a call through the Phonebook. 8.1 Make Calls To make internal and external calls: 1. Enter the desired number. The number is displayed. when the number is correct. 2. Press Your phone will go off hook and dial the number. The name of the called party is displayed if connecting line information is available.
DT690 8.2 Last External Number Re-dial When you initiate an external call, the system automatically stores the number dialled, whether the call was successful or unsuccessful. To re-dial the last external number dialled: . Press *** and Note: 8.3 Finland and Sweden, dial **0 . Dialling a Number from the Call List The 25 last received, dialled and missed phone numbers are stored in the Call list. If Clock and Date function is set, it is possible to see the time for the calls made or received that day.
Outgoing Calls 2. Press . You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call. You have to answer within eight seconds; otherwise the Callback service is cancelled. Note: 8.5 This function is also accessible using the off hook menu Call back. Busy Extension You call an extension and receive busy tone. 8.5.1 Camp-on You can notify a busy extension of your call by a muted ringing call (if this function is allowed). Press 4 to camp-on.
DT690 To see the time spent on your last call and on all outgoing calls 1. Press Menu and select . The following options are available: • Call list • Missed calls • Call time • Call services 2. Select Call time and confirm with Select. The length of the last call but also the duration of all calls is displayed in hours, minutes and seconds.
During Calls 9 During Calls The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can make an inquiry, transfer the call or create a conference, mute the microphone and ringer, change the dial mode or put the call on hold to perform other tasks. 9.1 Inquiry An inquiry is made when having an ongoing conversation and wanting to make an inquiry to an internal or external party. To make an inquiry, do the following: 1. Press R to put the current call on hold.
DT690 9.3 Transfer To transfer an ongoing call to another extension, do the following: 1. Press R to put the current call on hold. You hear the dial tone and R is displayed. 2. Enter the number of the third party. When the third party answers, you can switch between the calls, create a conference and end one of the calls. Note: 3. Press Make sure that you are connected to the desired party. Please read the notes and warnings in Section 19 on page 91. to transfer the call.
During Calls Note: You can also press 3. 4. Repeat the procedure to add more conference members. Note: 9.5 A tone burst is heard each time a participant enters or leaves the conference. When the conference leader leaves the conference, the conference will continue with the other included parties. The conversation is changed back to a normal two party connection when there is only two parties left.
DT690 Note: 9.8 The Call Waiting function might be blocked for use on your extension (programmed by your system administrator). Send a Message You can send a callback or a voice message when you call an extension and receive busy tone or get no answer. Callback message To send a Call me message: Press 9# to send. Voice message To send a voice message. 1. Press 9 9 and speak. 2. Press * to play-back and listen to your recording. 3. Press 9 to register again. 4. Press # to send. 5.
Call Forwarding 10 Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. The alternate answering position can either be a pre-programmed one (one for: Diversion when your cordless is switched off or out of coverage and a common one for: Fixed Diversion, Diversion when there is no answer, Diversion when your extension is busy and Diversion when charging) or an individual one.
DT690 1. Press *2 1# to activate the diversion. 2. Wait for the verification tone. You can make outgoing calls as usual. A special dial tone and the display info reminds you that a Call Forwarding is active. Cancel Diversion 1. Press #2 1# to cancel diversion. 2. Wait for the verification tone. New incoming calls will be signalled on your phone again. 10.
Call Forwarding 10.6 Individual Diversion This feature allows you to direct your calls to internal and external addresses, for example to any directory number, a colleague’s extension, an external number or a common abbreviated number (for example your mobile phone). Note: This feature can be used through the menu functions of the cordless phone or through the function codes of the Business Phone system. If you fail by using the menu functions, please contact your system administrator. 10.6.1 10.6.
DT690 2. Press the confirmation button or OK. 10.6.4 Add new Predefined Answering Position To add a new answering position to the call list, do the following: 1. Press Menu and select Calls. 2. Navigate to Call services and select Divert calls. 3. Press Add. • If needed, select Internal or External and press . and enter the number to the answering position. 4. Press You can dial the number, or use the Phonebook or the Call list. 5. Press 10.6.5 to confirm. Delete a Predefined Answering Position 1.
Absence Information 11 Absence Information If you are not in the office for a certain period of time (for example meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info. Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting instead of your activated absence information.
DT690 5. Select the reason for your absence 6. Enter the time or time/date of your return. 7. Wait for the verification tone. to finish the procedure. 8. Press Information active. Note: Use the navigation keys to switch between A.M and P.M.
Absence Information 4. Press 9 and speak to re-record. 5. Press # to activate. Internal callers will hear the information through the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absence info. Note: 11.2 You can dial your own extension number if you want to check your information. Erase Information, Save Information 1. Press #2 3# to erase information. 2. Wait for the verification tone. 3. Press to finish the procedure.
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Mailbox System 12 Mailbox System While you are away from the office, callers can leave messages in your mailbox. You are also able to record your personal greeting, see Section 12.5 on page 59. The first time you enter the mailbox system (only possible from own extension), you might be requested to change your password if it is default (0000). See Section 12.8 on page 61 or follow the voice announcements. Note: 12.
DT690 • Listen to available messages • Change your personal greeting • Send messages • Set up Outcall (External) • Notification (configuration dependent) • Change your password Access the mailbox from your own extension Press *5 9# Listen and follow the voice announcements in the main menu. Note: Depending on the configuration, you might be asked for your password before you can enter your mailbox. Access the mailbox from any other extension Dial the directory number of the mailbox system.
Mailbox System Listen and follow the voice announcements in the main menu. 2. Select 1 to listen to available messages. Note: If there are no messages in your mailbox, the option to listen to your messages will not be available. 3. Select one of the three message categories (new, heard, stored). Listen to your messages and follow the voice announcements in the dedicated menu.
DT690 1. Access the mailbox. (See Section 12.3 on page 57) Listen and follow the voice announcements in the main menu. 2. Select 2 to change your Personal Greeting. 3. Select the desired diversion type. Listen and follow the dedicated voice announcements. When you activate the diversion, the recorded greeting is played to the next caller. 4. Press Note: 12.6 to finish the procedure.
Mailbox System Note: This feature may be restricted or not available. Ask the system administrator for the availability and more information. You can be notified in two different ways (depending on the programming of the system): • Notification with mailbox access: you acknowledge the notification through your password (has to differ from the default value 0000). See Section 12.8 on page 61 to select a new password. You have full access to the mailbox system.
DT690 3. Press Note: to finish the procedure. The password can also be changed without accessing the mailbox by using the procedure Section 12.8 on page 61. Change the password through the telephone 1. Press #*7 2* to select a new password. 2. Enter your present password. The default password is 0000. 3. Press * 4. Enter your new password. 5. Press # and wait for the verification tone. 6. Press 12.9 to finish the procedure.
Mailbox System Press 12.10 to stop the recording and save the message. Text Messages (optional) You can send and receive messages, also known as SMS (Short Message Service), to and from other phones in your system. Note: Text messages can only be received and sent if the Aastra Integrated Messaging Server is installed in your system. Please contact your system administrator. Receive text messages (SMS) When a text message is received, the LED starts flashing and a message tone sounds.
DT690 This menu gives you additional options, such as Remove or Forward the message, to call (Numbers in the text) or to read next message. Send text messages (SMS) 1. Press Menu. 2. Select the Messaging tab. The following options are available: • Inbox • Write new message • Unsent • Sent 3. Select the menu item Write new message. The following options are available: • Unsent • New • Outbox 4. Enter your message and confirm with Send. For information on how to write text, see Section 5.
Abbreviated numbers 13 Abbreviated numbers By using abbreviated numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as common abbreviated numbers in the exchange. Up to 10 individual abbreviated numbers (your personal most frequently used external numbers) can be stored and used on the digit keys 0 to 9. 13.1 Common Abbreviated Numbers External numbers are stored centrally in your BusinessPhone Communication Platform.
DT690 4. Press # 5. Wait for the verification tone. Cancel one specific individual abbreviated number 1. Press #5 1* 2. Enter an abbreviated number between 0 and 9 and press # . 3. Press 4. Wait for the verification tone.
Group Features 14 Group Features When you are working together in a team, the following group features can be very useful. 14.1 Group Hunting Your phone can be included in one or several hunt groups. In a hunt group, all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function.
DT690 3. Wait for the verification tone Answer calls It is possible to have group hunting information in the display. If you require a different display layout, please contact your system administrator. Answer group hunting calls in the normal way. 14.1.2 Log out To log out from one hunt group: 1. Press #2 8* 2. Enter the hunt group code. Please ask your system administrator for the configured number. 3. Press # 4. Wait for the verification tone.
Group Features 14.3 Common Bell Group The Common Bell feature allows all extensions of the system (operator included) to pick-up the call from an extension that has been predefined as a common bell extension: Enter the Common Bell pick-up code and press . Please ask your system administrator for the Common Bell pick-up code. If two or more extensions simultaneously attempt to answer a call from the Common Bell extension, only the first extension will pick it up.
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Other Useful Features 15 Other Useful Features By using these features, your productivity will be increased, for example you can set reminders for important meetings, or place the costs for external calls on separate accounts. 15.1 Automated Attendant The Automated Attendant feature sends voice instructions to external and internal callers, informing them of all possible options they can choose. Voice instructions lead the callers step by step to the desired destination. 1.
DT690 • With the Verified Account Number you can restrict the making of external calls (not a specific number or area), so everyone who is allowed to make external calls will receive an account number which has to be used each time he/she wants to make an external call. • Verified account numbers contain up to 10 digits. • Own account numbers contain up to 15 digits. The account numbers can also be used through the DISA function, see Section 15.4 on page 72.
Other Useful Features Note: Which digit to press for external line access depends on the configuration of the system. Or: Use the External Diversion function. Procedure, see Section 10 on page 49. Note: 15.5 If you program a new diversion address, remember to reset it when you return to your office. Tandem Configuration The tandem configuration is a unit, consisting of two phones using the same directory number. One of the phones is defined as the primary and the other one as the secondary.
DT690 • The secondary phone cannot be called and the primary phone works as a normal stand-alone phone. For outgoing calls: • Both phones are treated as 2 separate extensions. Transferring a call between members of a Tandem Configuration 1. Press R and enter own directory number. 2. Press 15.6 to transfer the call. Networking Networking is the connection of several premises within a company.
Other Useful Features To lock the keypad Press and then the Lock softkey. To unlock the keypad Press Note: and then the Yes softkey. It is possible to call an emergency call and to answer/close an incoming call while the keypad is locked.
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Security 16 Security 16.1 Phone Lock You can protect your phone against unauthorized use or against adding or deleting telephone network subscriptions. Both security features are off by default. Securing against unauthorized use You can set the phone so that the PIN code must be entered after switching on. 1. Press Menu. 2. Select . 3. Select Locks. The following options are available: • Automatic key lock Off • Phone lock 4. Select Phone lock.
DT690 16.2 Block Extension You can block your extension in order to prevent unauthorized external calls. You can still make internal calls and you can also receive incoming calls. 1. Press #72* to block your extension. 2. Wait for the verification tone. Unblock Extension 1. Press #7 2* 2. Enter your password. Note: To change your password see Section 12.8 on page 61. 3. Press #, then to reopen. 4. Wait for the verification tone. Your extension is open for use. 16.
Security 3. Press * 4. Enter your extension number. 5. Press # Dial tone. You can make one call from the blocked extension. However, it will be registered as a call which is done from your own extension.
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Least Cost Routing 17 Least Cost Routing This section describes how to use the Least Cost Routing. 17.1 Use Least Cost Routing Enter the digit(s) for external line access and the desired public number. The usual way of making an outgoing external call. Note: 17.2 Which digit to press for external line access depends on the configuration of the system.
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Settings 18 Settings The associated number for using the Automatic Callback, Camp-on or the Intrusion function may vary from country to country. If you cannot use a code of a function, maybe your exchange system has been programmed with a different associated number. 18.1 Sound & Alerts 18.1.1 Volume Control You can adjust the volume in the ear piece, of the loudspeaker for handsfree speaking and the volume of the ringer.
DT690 To set the sound for a ringing type 1. Press 2. Select . . 3. Select the menu item Sound & Alerts and confirm. 4. Select the menu item Ring signals and press Select to confirm. 5. Select the ringing signal type: Internal, External, or Callback and press Select to confirm. 6. Select the desired sound by pressing Play. The selected sound is played. 7. Press Select to confirm and save the settings. 18.1.3 Message Alert You can select different signals for mail and voice messages.
Settings 2. Select . 3. Select the menu item Sound & Alerts and press Select to confirm. 4. Select the menu item Vibrating alert and confirm. The following options are available: • On for Vibrator alert. • On if silent for Vibrator alert when the ringer is permanently off. See Section 18.1.1 on page 83. • Off for no Vibrator alert. 5. Select the desired option and press Select to confirm. 18.1.5 Key Sound Key sound is the sound you hear each time you press a key.
DT690 2. Select 3. Select Display. 4. Select Brightness. The following options are available: • Normal • Power save The current setting is indicated. 5. Select one of the options: 6. Press Back to confirm and save the settings. 18.3 Time and Date Settings The time and date information is updated automatically by the system. Set time format 1. Select Time & Date and press Select. 2. Select Time format. The following options are available: • 24 hour • 12 hour 3. Press Select to save the setting.
Settings • DD.MM.YYYY, that is, 17.09.2007 • DD-MM-YYYY, that is, 17-09-2007 3. Press Select to save the setting. 18.4 Changing Answering Methods The phone can be set to answer a call automatically when a headset is used, or to answer a call by a press on any key. 18.4.1 Normal Answering The answering behavior is by default set to Hook-off. It can be set to any key by doing the following: 1. Enter . 2. Navigate to Answering, and select Answering key. 3. Select Any key or 18.4.
DT690 2. Select Answering and then Answering behaviour. 3. Select Loudspeaking and press Change to activate the loudspeaking mode. 4. Press Back to save the setting. All incoming calls will be connected in loudspeaking mode when this behavior is selected. To remove the setting, press Change. 18.5 Modifying the Size of Messages To modify the text size of messages: 1. Enter . 2. Select Messages. 3. Select Text size and press Select. The following options are available: Normal or Large. 4.
Settings Wait for the phone to change language and connect to the network again. Note: • The telephone will need to search the system while switching menu language. • If, by mistake, you changed the language, the * before Language will allow you to easily find where in the menu to switch languages.
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Useful Hints 19 Useful Hints This section gives details about external calls. Connections between external lines With your BusinessPhone Communication Platform, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (for example. a mobile phone). These features are very useful for everyday business life.
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Installation 20 Installation This section describes how to charge the battery, configure the headset or use the belt clip. 20.1 Check for completeness Make sure that all the parts are present. If anything is missing, please contact your system administrator or supplier. The set contains: 1. Cordless phone 2. Battery 3. Clip 4. Assembly card Note: 20.2 It is important to make a note of the IPEI code.
DT690 20.2.3 Replacing the Battery If the standby time for the cordless telephone becomes too low, the battery should be replaced by a new one. Please contact your system administrator or your supplier, for information about new batteries. Attach the battery as described in the illustration below. The battery is attached inside the battery lid and is connected to the cordless telephone in such a way that no miss-contact is possible.
Advanced Figure 14 Basic 002 Installation Desktop chargers The charger is delivered with a plug-in power supply and is connected into an ordinary wall socket. Note: Only use the charger within the temperature range of 5 - 40º C. Only use the provided power supply. Advanced charger To use the advanced desktop charger for software download and synchronizing parameters, the charger must be connected to a PC with Portable Device Manager (PDM) software installed. For a description of PDM, see Section 20.
DT690 20.4 Rack Charger The charging Rack is used for charging several telephones, to synchronize parameters, and for software download. 20.5 Battery Pack Charger The battery charger is used for charging up to six spare batteries. 20.6 Headset A headset is recommended if you frequently use the phone, and/or want to have both hands free. The phone has a special headset connector. 20.7 Hinge-type Clip To attach the clip: 1. Attach the hinge-type belt clip. 2.
Installation 20.9 Portable Device Manager It is possible to upgrade software and synchronize parameters in your DT390 cordless phone with the Portable Device Manager (PDM) software. PDM exists as a Windows version (Desk PDM) and as a System version (CPDM), and is most often used by system administrators only. Desk PDM can be used together with the advanced desktop charger.
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Reference 21 Reference This section describes the terminology used on the display, the phone communication signals, guidelines, technical specifications, spare parts and accessories. 21.1 Terminology The list below explains the terms which may appear on the display. 21.2 Term Meaning DTMF Dual Tone Multi Frequency or touch tone, for dialling. IPEI International Portable part Equipment Identity, unique identity assigned to your Cordless phone by the manufacturer.
DT690 21.3 Maintenance Consider these suggestions and guidelines to keep your phone in good shape and working properly. Note: The phone does not contain user serviceable parts. If your phone requires service, you should return it to the supplier or retailer from whom it was bought. Intrinsic safety Do not use the phone and charger in conditions where there is a danger of electrically ignited explosions.
Reference Color: Grey Display (w x h): 28 x 35 mm, CSTN display Clip: Hinge-type (standard) or swivel type Battery Type: Li-polymer/Li-Ion Speech time: 20 h Stand-by time: 240 h Speech time with Bluetooth option: 13 h with Bluetooth headset in use Stand-by time with Bluetooth option: 120 h1 Charge time: < 4 hours Discharge/charge cycles: >=80% capacity left after 400 full charge/discharge cycles (1) Connectors Multi-purpose connector: For battery charging, software download, and confi
DT690 Ring signal: Adjustable in 8 steps Earpiece: Adjustable in 8 steps of 3dB each. Maximum sound Ring signal level: 88 dBA at 10cm Loudspeaker: Duplex loud speaking function. Settings Languages: 18 (Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese (Brazilian), Spanish, Swedish, Polish, Greek, Czech, Hungarian, Russian, Slovakian and Turkish).
Reference Frequency range: • EU: 1880-1900 MHz • U.S.: 1920-1930 MHz • L.A.: 1910-1930 MHz Modulation: GFSK Channel spacing: 1.728 MHz Antenna: Integral Sensitivity: -93 dBm Radiated power: EU : +25 dBm EIRP U.S.
DT690 Product marking: FCC ID: BXZEICA US: 9FVW4NANEICA HAC SAR (Specific Absorption Rate): FCC/OET Bulletin 65 Supplement C (2001) and IEEE Std. 1528-2003, December 2003 / ANSI/IEEE Std. C95.
Reference 21.5 Spare parts and Accessories Use only approved spare parts and accessories. The operation of non-approved parts cannot be guaranteed and may even cause damage. Contact your supplier for more information.
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Troubleshooting 22 Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error. Table 2 Troubleshooting Fault Probable cause Action or comment No display The battery level is low or the phone is defective.
DT690 “NO NETWORK” is displayed Cannot connect to selected network or out of range Select another network, subscribe, get back within range or contact system administrator No system The telephone is out of coverage or telephone is defective. Stop the beep with The telephone is defective. Select reset option on the middle soft key if available or if no reset option is available or fault does not resolve the telephone needs repair. Enter PIN code The telephone’s lock is activated.
Troubleshooting Pairing fails Headset is not in pairing/ Turn headset into pairing/ discoverable discoverable mode mode (see headset manual for details) Incorrect PIN entered Connecting fails/Failed to connect headset Headset can not connect to phone (see headset manual for details on how to connect) Try again and enter correct PIN (see headset manual for details) Headset is not turned on Turn on headset Headset is out of range Move headset closer to phone Link key in headset has been deleted Repea
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Glossary 23 Glossary This section gives a list of frequently used terms. Table 3 Ac Authentication code. Abbreviated number Short number. Initiating a call to a pre-programmed number by dialling a code or pressing a key. Conference If you have an ongoing conversation you can include other persons and establish a telephone conference. DECT/GAP Digital Enhanced Cordless Telecommunication/ Generic Access Profile.
DT690 ISDN Integrated Services Digital Network. Provides your system with supplementary services from the public net. Least Cost Routing A function that automatically selects the cheapest way to connect your external call. Li-Ion battery A battery made from Lithium ions. Li-Ion batteries are light-weight and have a very high energy density. This makes them ideal for use in portable equipment, such as cordless phones. Park Portable Access Right Key, unique identity assigned to your network.
Telephony Function Codes 24 Telephony Function Codes This section describes the country specific function codes that are relevant for the DT690 phone used in the BusinessPhone environment. Service codes are activated with * service code #, and deactivated with # service code #.
DT690 External Follow Me 22 North America: 23 Ordering or Cancellation of Interception Message 23 North America: 24 Print Interception Message 26 Sweden: N/A Manual Message Waiting 31 Cancellation of Message Waiting 31 North America: 56 Automatic Call Back, Cancellation 37 North America: 6 Malicious Call Tracing 39 Calling Line Identification Restriction Per Call 42 By-pass of Diversion 60 North America: 1 Account Code Predialing 61 Finland: 71 Norway: 71 Authorization Code Predi
Telephony Function Codes Maximum number of parties in a conference 8 Maximum number of public trunk lines in a conference 8 North America: 6 Maximum number of external lines in a conference 8 North America: 6 Selection of a specific line within a route 0 North America: 3 Conference 3 North America: 4 PBX Operator Service Codes Day/night status for the exchange 80 Emergency switching 1424-EN/LZT 103 092 Uen A1 2008-10-27 90 115
