Configuration Manual DT4x3 Cordless Phones 27/1531-ANF 901 43 C 2014-01-12
Configuration Manual Cordless Phones DT4X3 Copyright © Copyright Aastra Technologies Limited, 2014. All rights reserved. Disclaimer No part of this material may be reproduced in any form without the written permission of the copyright owner. The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Aastra shall have no liability for any error or damage of any kind resulting from the use of this document.
Configuration Manual Cordless Phones DT4X3 1 Introduction This document is a guide for installing, configuring and maintaining functionality of Aastra DT4x3 DECT telephones. 1.
Configuration Manual Cordless Phones DT4X3 PBX Private Branch Exchange: handset system within an enterprise that switches calls between local lines and allows all users to share a certain number of external lines. WinPDM Portable Device Manager: An application, running on a PC, for management of portable devices, charging racks, etc. . Device Manager PDM system version running on a CPDM3, for management of handsets, charging racks etc.
Configuration Manual Cordless Phones DT4X3 1.3 Functionality matrix Functions DT413 DT423 DT433 The following matrix shows which functionalities that can be used by the different handset and require settings via WinPDM/CPDM3. Company phonebook x x x Central phonebook x x x Personalized menus x x x Audio adjustment (mic gain etc.) x x x Customizable ring signals x x x Messaging (text size etc.
Configuration Manual Cordless Phones DT4X3 2.1 WinPDM The Windows Version is run on a PC. The handset is configured via WinPDM as follows: 1 Connect a Desk PDM Charger or a Rack PDM Charger via USB to the computer running WinPDM. 2 Start WinPDM. 3 Place the handset in this charger which shall be connected to WinPDM. The handset can either be turned off or turned on when placing it in the charger.
Configuration Manual Cordless Phones DT4X3 Figure 2. IP CPDM3 002 Client Figure 2. Configuration of handsets via CPDM3 and chargers. 2.2.2 Over-the-air via IP-DECT There is no external equipment needed besides CPDM3 and IP-DECT. Please proceed with 3 Installation of Handsets on page 4. Figure 3. IP-DECT System IP IPBS CPDM3 003 Client Figure 3. Configuration of handsets via CPDM3 and over-the-air.
Configuration Manual Cordless Phones DT4X3 3 Installation of Handsets This section describes the recommended procedure for installing and configuring handsets. There are several ways to install a handset but the procedures described here guarantees simple maintenance of the system. It is recommended to use the CPDM3 to install and maintain handsets in a large system. The reason is that it enables to install, upgrade and configure a large amount of handsets simultaneously.
Configuration Manual Cordless Phones DT4X3 • • • • 3.3.1 Creating DECT extensions (including authorization codes and the IPEI codes of the handsets) in the PBX. Subscribing the handsets to the PBX, using the authorization codes and, if applicable, the PARK code.
Configuration Manual Cordless Phones DT4X3 4 Place the handset in a desktop or rack charger connected to CPDM3 over the LAN. The Found new hardware wizard is opened. 5 In the wizard, select "Do nothing" and click OK. 6 Open the "Device" tab and verify that the handset is online. 7 Open the "Numbers" tab 8 In the list, select the number to associate with the handset. 9 On the Number menu, select "Associate with device...". 10 Select the handset and click OK. 11 Configure the handset.
Configuration Manual Cordless Phones DT4X3 3.4 6 Open the "Device" tab and verify that the handset is online. 7 Create a set of numbers according to "Create Numbers" in Installation and Operation Manual, CPDM3. 8 Associate the numbers with the handsets according to " Associate a Number" in Installation and Operation Manual, CPDM3 9 Configure the handsets. For information on how to configure handsets, see “Telephone Configuration” on page 18.
Configuration Manual Cordless Phones DT4X3 8 Right-click the handset and select "Assign number". (Assigning a number to a handset is a one-step procedure for both creating a number in CPDM3 and associating a handset to this number). 9 In the "Assign number to device" dialog box, enter the directory number of the DECT extension created in step 1.The function " Easy registration" as described in chapter 3.4.5 use this number and it is important that it corresponds to a valid free number in MX-ONE.
Configuration Manual Cordless Phones DT4X3 7 Create a new number in CPDM3 (it is highly recommended to use the same number as the created IP extension). For more information, see “Create New Numbers” on page 55. 8 In the list of available numbers, select the created number. 9 On the Number menu, select "Associate with device...". 10 Select the handset and click OK. 11 Configure the handset. For information on how to configure handsets, see “Handset Configuration” on page 17. 3.4.
Configuration Manual Cordless Phones DT4X3 2 Switch on the handset by pressing On-hook key. 3 Select language to be used by or press “Cancel". lf Cancel is pressed, the default language (English) will be used. 4 The handset starts to search for IP-DECT systems and will subscribe to the system when it is found. During the subscription procedure, the handset‚User ID will automatically be set to the same as the extension number.
Configuration Manual Cordless Phones DT4X3 4 Maintenance 4.1 Definitions In the replacement descriptions, the handsets are defined as: • • 4.2 "old handset" is the handset to be replaced, possibly damaged but still working "new handset" is the replacement handset that will get the settings used in the old handset Upgrade handset software It is possible to upgrade or reinstall the software on a handset. When upgrading the software of the handset, any data (for example, messages) may be deleted.
Configuration Manual Cordless Phones DT4X3 Device Manager 4.3 Max. 10 simultaneous downloads (max. 20 when using an external web server). Perform a Factory reset When a factory reset is done on a handset, all configuration settings will be restored to default values, PBX subscriptions will be removed and all data are removed. This includes contacts, messages etc. The software will be left intact. Factory Reset using WinPDM 1 In WinPDM, click the Device tab and mark the handset to be factory reset.
Configuration Manual Cordless Phones DT4X3 If it would be impossible to save the old handset settings, stop this replacement procedure. Instead unsubscribe the old handset from the PBX, register the new handset and follow the instructions for installing a handset. When the handset is saved, unsubscribe the old handset from the PBX. The following steps are described in two different scenarios, check which one suits the best before proceeding. 4.5.
Configuration Manual Cordless Phones DT4X3 3 In the list, right-click the old handset and select "Associate with device...". Select the device with an IPDI that matches the new handset from the list that opens. The new handset is automatically synchronized and all data and parameter settings will be transferred to the new handset. The synchronization will take a while if the Contacts in the original handset contains a large number of contacts. 4 4.6 Subscribe the new handset.
Configuration Manual Cordless Phones DT4X3 4 A dialog window appears, asking the user to decide whether to use the Number settings in WinPDM or the Number settings in the device. Select "WinPDM". The handset will automatically be synchronized and all data and parameter settings will be transferred to the new handset. The synchronization will take a while if the Contacts in the original handset contains a large number of contacts. 4.6.
Configuration Manual Cordless Phones DT4X3 Configuration. This setting is applicable for handsets used in different regions of the world. For example for users working on a ship that visits different countries. When the frequency band is set to "Multifrequency", the handset will adopt to the applicable frequency band (EU, US or Brazil) used in the specific region after it has been restarted. NOTE: The handset will adopt to the frequency band configured in the DECT system.
Configuration Manual Cordless Phones DT4X3 5 Handset Configuration Note: This chapter describes settings in parameter definition files (.def). These files are regularly updated and settings may change slightly. For example "On" to "Enable" or a parameter can be moved to another directory. 5.1 Configure a Handset with a Template Note:Ask your supplier for example templates valid for your telephone and your PBX A template contains one or more parameter settings.
Configuration Manual Cordless Phones DT4X3 5.1.2 Apply a template 1 Open the WinPDM or the Device Manager in the CPDM3 2 In the Numbers tab, right-click the handsets you want to apply the template to. 3 Select "Run template...". Only templates with a parameters version matching the selected handsets will be shown. Select the template you want to apply and click "OK". The template is applied.
Configuration Manual Cordless Phones DT4X3 accessed from Systems > System x > PBX Settings > Numbers. "System x" is replaced with the subscription (System A - System H) that is configured. 5.2.1 Wildcard Characters in Voice Mail Number When programming voice mail dial strings in WinPDM/Device Manager it is possible to use a wildcard character, N, to represent the phone’s extension number.
Configuration Manual Cordless Phones DT4X3 5.4.2 Upload a Company Phonebook file In WinPDM/CPDM3, go to the devices tab and select device(s). In the Device menu, select "Upload phonebook". 5.4.3 Delete Company Phonebook Entries Company phonebook entries in a handset can be deleted by downloading an empty company phonebook file to the handset. 5.5 Import Contacts It is possible to create a local phonebook (that is Contacts) that is administered centrally and uploaded to the handset from WinPDM/CPDM3.
Configuration Manual Cordless Phones DT4X3 2 Select User Profiles > User Profile X (where X represents 1 - 4). 3 Select Presence and diversion > Call services. 4 In the When activated and When deactivated drop lists, select the Call services to be used when the profile is activated and deactivated. TIP: It is possible to activate a profile when placing a handset in a charger, see 5.15 Actions when Handset Placed in Charger on page 26. 5.
Configuration Manual Cordless Phones DT4X3 5.8 Absence Handling It is possible to configure user friendly absence menus in the handset using WinPDM/ CPDM3. These menus can then be selected in the handset by selecting Calls > Call services > Absence. This menu is used to set the reason why a call cannot be answered, for example when you are in a meeting. The caller will be notified about the absence reason when he/she calling.
Configuration Manual Cordless Phones DT4X3 5.9 In Call Menu In Call menu is a configurable menu in the handset.
Configuration Manual Cordless Phones DT4X3 5.10 Own Line Settings Use the own line settings when it is desired to use the same phonebook in different systems and in different countries. The own line settings enables: • • Calling numbers stored with a "+" sign for the international access code. The same phonebook can be used in different countries. Recognizing incoming internal or external calls as numbers stored on international format in the phonebook. The same phonebook can be used in different systems.
Configuration Manual Cordless Phones DT4X3 A parameter can be altered to match the uploaded language. The parameter controls: • The characters available for text input • The sort order in the phonebook. This parameter is only used when Language is set. The parameter can be found in the "Settings" folder. 5.13 Personalizing the Menu It is possible to customize the handset’s menu by turning certain menus On or Off.
Configuration Manual Cordless Phones DT4X3 1 Select Customization > Phone restrictions 2 In the Prevent switch off handset drop-down list, select one of the following: • Yes - The user will not be able to switch off the handset by pressing the On-hook key. No - The switch off restriction is disabled. • 5.14.3 Enable/Disable Call List It is possible to prevent that the handset stores outgoing calls and incoming calls in the Call list.
Configuration Manual Cordless Phones DT4X3 2 • • In the Call behaviour drop-down list, select one of the following: No action - no action will be performed when handset is placed in charger End - the handset will disconnect calls when placed in charger. NOTE: Some systems/PBXs require that the handset sends a DTMF tone in order to end a call, See 5.11.1 Send DTMF Tone when Pressing On-Hook key on page 24 for configuration. 5.
Configuration Manual Cordless Phones DT4X3 5.19 Base Station Location An approximate location of the handset is possible to sent along with an alarm. The handset evaluates the field strength ratio of the individual radio Base Stations and sends the best-rated Base Station ID to indicate an approximate location of the handset. In addition, a system can also request the Base Station ID regardless if an alarm is sent or not. See 5.20 Poll Location on page 28.
Configuration Manual Cordless Phones DT4X3 It is possible to configure how alarms shall be handled in a system.
Configuration Manual Cordless Phones DT4X3 • • • • • • Man-down detection time Determines when the warning phase will start after man-down is triggered. No-movement alarm Determines if the No-movement alarm shall be enabled or disabled. No-movement detection time Determines when the warning phase will start after No-movement alarm is triggered. Warning phase duration Determines the time before the warning phase is ended and the alarm is sent.
Configuration Manual Cordless Phones DT4X3 2 Set the following parameters: • 3 Label - The name of the custom sound (required). The name will be visible when selecting the custom sound as ring signal later on. • Melody - The text string represents a non-polyphonic sound. By default, examples of melodies text string are set for Custom Sound 1 - 7. See also Appendix A: Programming Custom Sound on page 44. • Beat - The tempo in beats per minute to be used when playing the sound.
Configuration Manual Cordless Phones DT4X3 5.26.1 Configure Message Alerts with Beep Codes The handset can map beep codes sent from a system/an application to different message alerts. Beep code sent from a system/application The handset plays: Beep code 0 No message alert is played Beep codes 1- 6 1 - 6 beeps Beep code 7 Siren Beeps according to beep code .
Configuration Manual Cordless Phones DT4X3 Tip: It is recommended to use this feature if you want to create a message alert that sounds like the equipment (for example a respirator) that generates an alarm.. Beep code sent from a system/application The handset plays: Beep code 0 No message alert is played Beep codes 1- 7 Corresponding Customized sound Create Customized Sound 1 Select Settings > Custom Sounds > Custom Sound X (where X represent 1 10).
Configuration Manual Cordless Phones DT4X3 5 If needed, in the Number field, enter the destination number for the message/ call/data. The following values can be entered in the Number field: Digits 0-9, #, *, P – pause, H – hook. TIP: If the Phone call function was selected, an additional character U can be entered in the Number field. The handset will prompt for user input with the possibility to enter numerical characters before a call is established (procedure call).
Configuration Manual Cordless Phones DT4X3 5.31.1 Selection of Headset Type (Corded Headset) In order to achieve optimal audio quality with the different headset types, it is recommended to set the corresponding headset type. The default setting is "microphone on a boom", which means that the audio is optimized for using a headset with microphone on a boom. The headset type can be changed as follows: 1 Select Connections > Headset.
Configuration Manual Cordless Phones DT4X3 5.34 Profiles 5.34.1 User Profiles It is possible to set up an own profile for incoming calls, message alerts, vibrating alerts, key sound etc. This can be useful when there are several users on the same handset and they want different handset settings. It can also be used for temporarily settings, for example while in a meeting where incoming calls should be silent. 1 Select User Profiles > User Profile X (where X represents 1 - 4).
Configuration Manual Cordless Phones DT4X3 • • Answer mode – Determines if the PTT call shall be automatically or manually answered. Speaker mode – Determines if the PTT call shall be answered in loudspeaker mode.
Configuration Manual Cordless Phones DT4X3 6 Administration 6.1 Admin Menu Tree The handset has a hidden menu for system administrators. The Admin menu contains: • • • • • • • • Software and hardware information, IPEI/IPDI, User ID,. DECT link and system information Centralized Management status Site survey tool Fault logging Enhanced system menu with ability to alter protection Frequency band selection1 Factory reset option To activate the Admin Menu, enter the Call time screen and press > * < < * <.
Configuration Manual Cordless Phones DT4X3 Figure 4. • Device info —> • Software • Hardware • IPEI/IPDI • User ID • DECT info —> • Link • System • Centr.
Configuration Manual Cordless Phones DT4X3 6.2 Quick Access to the Handset’s Device Information For quick access to device information, short codes can be used in idle mode. To display this information, enter the following codes in the handset. For quick access to the Device Information (DI) menu in idle mode, press the keys containing *#DI# (that is *#34#). To view the IPEI/IPDI directly, press *#06#. See the table below. 6.
Configuration Manual Cordless Phones DT4X3 7 Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator. If other users have similar problems, there may be a system error. 7.1 Fault Symptoms If any of the following Fault Symptoms occur, follow the instructions below. 7.
Configuration Manual Cordless Phones DT4X3 There is a communication Restart the handset. If the SERVICE NEEDED problem between components problem persists, send the Hardware error handset for service. Note: This display message is in the handset. only shown in English. Easy replacement procedure Send the handset for service. not followed correctly or failure during easy replacement Note: This display message is procedure. only shown in English.
Configuration Manual Cordless Phones DT4X3 8 Related Documents Installation and Operation Manual, CPDM3 25/1531-ANF 901 43 User Guide, Aastra DT4x3 DECT Cordless Phones 1424-EN/LZT 103 089 Installation and Operation Manual, WinPDM, 12/1531-ANF 901 43 Installation and Operation Manual, Desk PDM Charger 20/1531-ANF 901 43 Installation and Operation Manual, Rack PDM Charger 21/1531-ANF 901 43 Site Survey Tool for DECT 33/1531-ANF 901 43 27/1531-ANF 901 43 C 2014-01-12 43
Configuration Manual Cordless Phones DT4X3 Appendix A: Programming Custom Sound Before starting programming custom sound, it is recommended to have basic knowledge about notes. The melody in a custom sound is represented by a text string consisting of several elements.: Element Note > Subelement Values Octave-prefix *0 (A=55Hz) *1 (A=110Hz) *2 *3 *4 (default) *5 *6 *7 *8 (A=14080 Hz) If no octave prefix is added, the prefix *4 will be used.
Configuration Manual Cordless Phones DT4X3 Element Subelement Values Vibration N/A Vibeon Vibeoff Repeat N/A @0 (repeat forever) @, for example: "@2" repeats the melody string 2 times. Figure 5. 1 2 3 4 5 6 7 1 2 4 3 5 (*6 *6vibeon vibeonc3 c3#c3 #c3vibeoff vibeoffr3 r3@3) @3)*7 *7vibeon vibeon#c3 #c3r1 r1d3 d3vibeoff vibeoff Figure 5. Example of text string. . 1 Octave-prefix 2 Vibration is turned on. The telephone vibrates continuously.
