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EN/LZT 103 070 R1B © Aastra Telecom Sweden AB 2008. All rights reserved.
Table of Contents Table of Contents Welcome .......................................................... 4 Important User Information ............................... 6 Description ..................................................... 10 Switching On/Off ............................................ 24 Free Seating ................................................... 26 Incoming Calls ............................................... 27 Outgoing Calls ...............................................
Welcome Welcome Welcome to the User Guide for the WiFi412 cordless phone. This guide describes the available features of the telephone when it is connected to Aastra MX-ONE™. The functions and features available with this telephone are designed for easy use in all different telephone handling situations. Depending on the version and configuration of the exchange that your telephone is connected to, some of the functions and features that are described in this user guide may not be available.
Welcome Copyright All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
Important User Information Important User Information Safety instructions Save these instructions. Read these safety instructions before use! Recommendations • • • • • • • 6 Always keep and handle your products with care and keep them in a clean and dust-free place. Proper use and care will prolong the products life. Use a soft absorbent tissue or cloth to remove dust, dirt or moisture.
Important User Information Power supply • • • • • • • • • Connect the AC power adapter of the charging unit only to the designated power sources as marked on the charger. Make sure the cord is positioned so that it will not be subjected to damage or stress. To reduce risk of electrical shock, unplug the chargers from any power source before attempting to clean or move it. The AC power adapters must not be used outdoors or in damp areas. Never modify the cord or plug.
Important User Information Warnings Preventing malfunction Smoke or fumes • Stop operating the products and turn off immediately in case of smoke or fumes. Unplug the mains adapter and remove the batteries from the phone immediately. Continued operation may result in fire or electrical shock. LCD • If the liquid crystal display breaks, avoid injury by not allowing the liquid crystal to come into contact with eyes, skin or mouth. Prevent the liquid crystal from leaking out of the broken glass.
Important User Information Intrinsic safety The WiFi412 phone is IP40 classified, which means that it is robust, dust- and waterproof, designed for people working in tough environments. Preparing for use Before using your phone for the first time you have to charge and connect the battery, see section “Installation” on page 111. Note: Place the phone in the charger and charge it for at least one hour before using it the first time. Cleaning Clean the phone only with a soft, water dampened cloth.
Description Description 11 1 13 11 2 10 3 4 7 5 6 8 9 12 1 10 Lamp A flashing lamp indicates an incoming call or a message waiting.
Description 2 Volume Up/Down Off-hook: raise/lower speaker volume, see section “Audible Adjustments” on page 106. The Volume Up key can also be used to answer calls, see section “Answer calls” on page 27. 3 Display The display can for example show the battery status, time, system, owner ID/name, extension number and the Soft key information. See sections “Display information” on page 13 and “Menu structure” on page 18.
Description 11 Loudspeakers One loudspeaker for ring signal and one for Loudspeaking. See section “Handsfree” on page 54. Please note: The phone may retain small magnetic articles around the earpiece region. 12 12 Charging connector See section “Installation” on page 111. 13 Headset connector See section “Headset” on page 114.
Description Display information The display gives you visual feedback on all actions that you perform, and also textual warnings. In idle mode the upper row is used for icons and the clock. The next three rows are information rows (20 possible characters in each row), showing system information, names and numbers that you edit or dial, your owner ID, etc. The third information row is used for showing the status of the phone (current mode). Examples of status information are; Muted, In charger, etc.
Description Outgoing call When you make an outgoing call both the traffic state and the dialed number or name are displayed: Connecting 3333 When the outgoing call is answered, the display looks like this: Connected 3333 Incoming call If available, the number or the name of the caller is displayed. 3333 System connection messages System X No system System indication The phone is in contact with System X. Out of coverage indication The phone is not in contact with any system.
Description No access Voice Only Messaging Only Access indication The phone has found the system, but does not receive an IP address from the system; calling is not allowed. Availability indication The phone cannot connect to the CPDM; messaging is not available. Availability indication The phone cannot connect to the gateway; voice calling is not available. Display icons Call / Off-hook Appears when your phone is off-hook and flashes during ringing.
Description Key Indicates that your keypad is locked. See sections “Phone lock” on page 100 and “Automatic key lock” on page 102. Padlock Indicates that the phone has been locked, and has to be unlocked with a code before it can be used. See section “Phone lock” on page 100. Headset Indicates that a headset is connected to the phone. See section “Headset” on page 114. ABC Upper case text input Indicates that you can type upper case letters and numbers in text input mode.
Description New voice mail Appears when there is a new voice mail. The icon is displayed until all voice mails has been listened to or removed, or both. Contacts Displayed when it is possible to get a phone number from the local Phonebook, for example to add it to a function. See section “Phonebook” on page 43. Main menu Menu items are mapped out. Their marking is dubbed by the title: Text in the bottom row of the display explains the function of each Soft key.
Description Profiles Here you can select between profiles, and change or edit profiles. See section “Profiles” on page 87. To navigate the menus, see section “Menu structure” on page 18. Additional display features Depending on which network you are connected to, additional display features are available. Contact your system administrator for more information. Menu structure à á or The available phone and network functions can be accessed via the menus. Press a Menu key.
Description Messages Message 1 Message 2 • Message list Message (time/date) Message 20 • Send message Message address: ...... (enter manually, or get it from the ) • Voice mail (Listen) Message text: ...... Call list • Call 1 (date/time) • Call 2 (date/time) Options • Call 20 (date/time) Edit befor call, Add to phonebook, Call, Send msg, Delete, Delete all 0 2 (Add to phonebook) ** See section “Settings” on page 20 for more information.
Description Settings • Alert signals Vibrator (on/off) Key beep (on/off) • Audio volumes • Alarm settings • Soft key • Hot key • General Beep Low Medium High Mixed Internal call: External call: Callback: Ring signals Speaker volume: Handsfree volume: Headset volume: Level 1..........................................10 No-movement (on/off) Man-down (on/off) Left: Middle: Right: Name: ..... Function: 0,1,2....
Description Profiles Select Name:........ • Normal • Profile 2 Options Edit Delete* Add new profile Ring signals (Silent, level 1,2..
Description Customizing the menus Your system administrator can customize the menus by hiding some of the functions that are available. Settings in the flash memory determines which functions can be hidden. The following functions are eligible: • Deletion of messages - The Delete and Delete all options are hidden. • Administration of local Phonebook - It is not possible to add new entries, or edit and delete existing entries. • Editing profiles - The settings for the profiles cannot be altered.
Description Tones The following different tones are sent from the exchange to your phone. Tone characteristics The tones shown in this section are the most used tones worldwide. Some markets use a differing tone for one or more situations.
Switching On/Off Switching On/Off Switch on Press. Now you can use your phone. If a specific profile has been activated, the profile name is displayed when the phone is switched on. The profile is also displayed in idle mode. Note: If the battery is low, the phone does not switch on. Charge the battery and try to switch on the phone again. If the message No System is displayed you cannot make or answer calls. Depending on the system programming, your phone may be locked.
Switching On/Off Switch off Note: During calls, you cannot switch off your phone. Press and hold until the display lights up. The display shows this: Shut down Switch off Select Select WiFi412 Cancel Press within two seconds to confirm (see display). After a few seconds, the display turns blank. Now your phone is switched off.
Free Seating Free Seating The Free Seating function is used for persons who have an office extension number but no telephone set of their own. For example, flexible office workers, persons mostly outside the office, etc. As a free seating user and working from the office, you log on to any free telephone set that temporarily will be assigned with your extension number and your system authorities.
Incoming Calls Incoming Calls A ring signal and the flashing red lamp indicate an incoming call. The ring type can tell you whether the call is an internal or external call or a callback call, and the display indicates an incoming call. The twenty last received/dialed phone numbers are stored in the Call list, see section “Dial number from the Call list” on page 34. Answer calls The caller’s number and the Call icon are displayed. The name is displayed if the caller’s number is stored in a phonebook.
Incoming Calls Press to answer the call. ä Handsfree Press the middle Soft key to answer the call in handsfree speaking mode. You are connected to the caller via the loudspeaker and microphone. Note: Which key to press depends on the answering method used. To change the answering method see section “Change answering method” on page 29. End the call Press. The duration time of the call is shown. Note: When a headset is connected to the phone, the button on the headset can be used to end the call.
Incoming Calls Change answering method You can choose: Ordinary, Auto, Loud, or Auto loud. à á à á Ordinary: press the Call key, or the middle Soft key (in this case the call is connected with Loudspeaking function turned on). • Auto: the call is automatically connected (call is not connected with Loudspeaking function). • Loud: press the Call key and the call is connected with Loudspeaking function turned on.
Incoming Calls Parallel Ringing The Parallel Ringing function makes it possible for an incoming call to ring several phones simultaneously and for the call to be answered on any of the phones. The main advantage of this function is that you do not risk losing any calls. The function requires all the phones involved to be defined in a Parallel Ringing list, which must be configured and initiated by your system administrator.
Incoming Calls #21# To restore Parallel Ringing Dial. Note: U.K.: press 2 Press. Wait for the call icon to stop flashing. Press to finish the procedure. Note: If you want to restore Parallel Ringing for all phones defined in the list, follow the procedure for restoring the function from the phone with the main extension number and enter the number of the answering position.
Outgoing Calls Outgoing Calls Make calls You can also make a call via the Phonebook, see section “Phonebook” on page 43. å On-hook Enter the phone number and press. The number is shown in the display. Your phone will go off-hook and establish the connection. The number is stored in the Call list. The number may be any of the following: • an extension number, • an external number, where 0 is the digit for external call access.
Outgoing Calls Handsfree ä While you are waiting for a connection or during the call: Press the middle Soft key. You are connected to the called party via the loudspeaker and microphone. Note: Which key to press depends on the answering method used. To change the answering method, see section “Change answering method” on page 29. End the call Press. The duration of the call is displayed.
Outgoing Calls Last External Number Redial When you initiate an external call the system automatically stores all the dialed digits, irrespective of whether the call was successful or not. *** Press to redial the last dialed external number. The display will show the dialed number. Note: Finland and Sweden: press **0 Dial number from the Call list The twenty last received/dialed phone numbers are stored in the Call list. You can dial one of these numbers by selecting the number from the Call list.
Outgoing Calls Delete a number from the Call list ã Options ã Select When your phone is in idle mode: Press until the desired number is displayed. Press (see display). Edit before call is marked. Press until Delete is marked. Press (see display). Number deleted is displayed and the number is deleted. The phone automatically returns to the Call list. Delete all numbers from the Call list ã Options ã Select When your phone is in idle mode: Press to enter the Call list.
Outgoing Calls When you receive a busy tone If you call an extension and receive a busy tone, or get no answer, or all external lines are busy, User Busy is shown and you can use any of the following methods. Callback 6 If a called extension is busy or there is no answer: Press. Note: France, Finland and Sweden: press 5 Press to finish the procedure. You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished.
Outgoing Calls #37* å # Cancel any single Callback Dial and enter the extension number. Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number. Press. Wait for the call icon to stop flashing. Press to finish the procedure. #37# Cancel all Callbacks Dial. Press. Wait for the call icon to stop flashing. Press to finish the procedure. Intrusion on a busy extension 4 You can intrude on an ongoing call on a busy extension.
Outgoing Calls Bypass If this function is allowed from your extension, you can bypass an activated Diversion, activated Follow-me or activated Absence Information on a specific extension. *60* å # 38 Press. Dial and enter the extension number. Press and wait for answer.
Outgoing Calls Speed Dialing Note: You can also make Speed Dialing calls via the Phonebook and Call list, see sections “Phonebook” on page 43 and “Dial number from the Call list” on page 34. Common Speed Dialing numbers å By using common Speed Dialing numbers, you can make calls simply by pressing a few keys. The common Speed Dialing numbers consist of 1–5 digits and are stored in the exchange (by your system administrator). Dial the common Speed Dialing number. Please refer to your telephone directory.
Outgoing Calls Authority Authorization Code, common If you are assigned to use a common Authorization Code (1 to 7 digits), you can temporarily change any phone used within the exchange to the authority level connected to this code. You can use the code for one call only or you can open the phone for some calls and lock it when leaving the phone. *72* å# å To use for a single call: #73* å# To open an extension for some calls: Dial. Enter Authorization Code and press. Verification tone.
Outgoing Calls Authorization Code, individual If you are assigned to an individual Authorization Code (1 to 7 digits, assigned to your own extension), you can lock your own extension to a common authority level, for example when you are out of the office. You can also temporarily change any used phone within the exchange to the same authority level as you have on your own phone. The individual code can be changed from your own extension. *76* å# To lock your phone: Dial.
Outgoing Calls *75* å* å# å To assign your own authority level to another phone: *74* å* å# To change your individual Authorization Code: Dial. Enter Authorization Code and press. Dial your own extension number and press. Verification tone. Dial the digit(s) to get an external line and the external number. Dial. Enter the old Authorization Code and press. Dial the new Authorization Code and press. Verification tone. Press to finish the procedure.
Phonebook Phonebook Your phone is equipped with a local Phonebook (personal) and a central Phonebook. The local Phonebook can hold up to 100 entries (names and numbers). The Phonebook entries are stored in the flash memory in your phone. Phonebook numbers have a maximum of 22 digits and phonebook names have a maximum of 22 characters. Note: An indication that the Phonebook is full (indicated with a beep), means that you have to delete an entry before you can add a new one.
Phonebook Enter names and numbers The characters that you can enter, are written above each key. Use the keypad to enter text. The following explains how to enter text when you add a new name in the Phonebook menu. Example (to enter SMITH): 7777 6 444 8 44 ã The marked character is selected after a time out or when another key is pressed. Press for S Press for M Press for I Press for T Press for H Press when the name is complete.
Phonebook Special characters Use the keypad to enter letters and characters. The most common letters are printed on each key of the phone. Press a key once for the first letter or character, twice for the second, three times for the third, etc. Press and hold the # key to switch between text and number input mode. An icon indicates the possibility.
Phonebook Enter the Phonebook à á or Select Access the names and numbers of the Phonebook. Press a Menu key. Contacts is marked. Press the preprogrammed Soft key. Two phone books might be available. Contacts Local phonebook Central phonebook â ã or Select Select Search Cancel Scroll up or down to select the desired phonebook. Press (see display). The top of the entry list is shown and the first entry is marked.
Phonebook Make a call via the Phonebook When you have accessed the central or local Phonebook: Contacts Local phonebook Central phonebook Select Search å Search Cancel Press (see display). Find:_ is displayed. Press the key with the first letter of the desired name. How to enter text, see section “Enter names and numbers” on page 44.
Phonebook Send a message via the Phonebook You have accessed an entry. Options â ã Select å Send or Press (see display). Scroll up or down the list until you find Send Msg. Press. Enter the text message and press (see display). Sending is shown. Add a name and a number to the local Phonebook When you have accessed the local Phonebook: Contacts Q Local phonebook O Central phonebook Select Search Cancel If the phonebook is empty: Select Press (see display). Add Press (see display).
Phonebook If the phonebook already contains one or more contacts: Options Press (see display). Add is marked. Options Add Delete Edit Select Select Back Press. Fill the blank fields Name and Number. Note: You might also add an entry to the local Phonebook from the central Phonebook. ã ã å Save Save a number from the Call list to the local Phonebook Press to enter the Call list. The first number in the Call list is marked. Scroll down the Call list until the desired number is marked.
Phonebook Change an entry in the local Phonebook When you have accessed the entry in the local Phonebook: Options â ã or Select Press (see display). Scroll up or down the list until you find Edit. Options Delete:XXXXX Edit: XXXXX Search Select Back Press. Name: Adam Number: 001811005555 å ã å Save Save Clear Cancel Edit the name. How to enter text, see section “Enter names and numbers” on page 44. Press to enter the number. Edit the number. Press (see display). Entry saved is shown.
Phonebook Delete a name and a number from the local Phonebook When you have accessed the entry you want to delete from the local Phonebook: Options ã Select Press (see display). Add is marked. Scroll down to Delete. Options Delete: XXXX Edit: XXXX Search Select Back Press. XXXX Delete entry? Yes Yes No Press to delete the name and number. The name and number are deleted, and the phone returns automatically to the local Phonebook. No will take you back to the local phonebook.
Phonebook Use the central Phonebook When you have accessed the central Phonebook: Contacts O Local phonebook Q Central phonebook Search Back Search an entry Search å Search Press (see display). Find:_ is displayed. Enter the name or the number you are looking for. How to enter text, see section “Enter names and numbers” on page 44. Press (see display). The search result is displayed. The result is stored until a new search is performed or until it is removed manually from the phone.
Phonebook â ã or Select Scroll up or down until you find Clear result. Options Add to phonebook:XXXX Send Msg Clear result Select Back Press. XXXX Delete entry? Yes Yes No Press to delete the name and number. Search result cleared is shown.The name and number are deleted. Add the search result to the local Phonebook The search result is marked. Options â ã Press (see display). Select Press (see display). or Scroll up or down until you find Add to phonebook.
During Calls During Calls Handsfree This function is useful if you need to have a conversation over the phone while having your hands free for other tasks (handsfree). You can switch to handsfree speaking (and back to standard speaking procedure) at any time during a call. ä ä 54 To activate handsfree during a call: Press the middle Soft key to activate handsfree speaking mode. You are connected to the caller via the loudspeaker and microphone.
During Calls Mute microphone To mute the microphone during an ongoing conversation: Press the Mute key at the right side of the phone to turn the microphone off. The microphone is disconnected and the caller will not hear an ongoing conversation or environmental noise. The text Muted is shown in the display when the microphone is off during a call. Press the Mute key again to turn the microphone on. Note: You are recommended to use this feature instead of putting a call on hold.
During Calls Transfer * å If you have an ongoing call and want to transfer the call to another extension, you can do the following. Press (see display). Dial tone. Call the third party. Press before or after answer. The ongoing call is transferred. Note: If you have put more than one call on hold the last call that was put on hold will be transferred. If the dialed extension is busy or Transfer is not allowed, your phone will ring again.
During Calls Conference With this procedure you can include up to seven parties in a conference. Only the conference leader (that is, the person initiating the conference) can admit participants. During the conference a tone will be heard every 15 seconds. Note: The conference tone might be disabled for your system. * å 3 You have an ongoing conversation and want to establish a telephone conference. You will become the conference leader. Press (see display). Dial tone. Call the third party.
During Calls On hold * You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own or on another phone. Press (see display). Dial tone. Press. To resume the call on your extension Press within 30 seconds. If not resumed within 30 seconds you will be called back. An unanswered external call will be re-routed to the operator after another 30 seconds. å 58 To resume on another extension 8 Call the extension where the call was put on hold and press. Busy tone. Press.
Call Forwarding Call Forwarding Internal Follow-me All calls to your extension are diverted to an extension of your choice (within the private network). A special dial tone will be heard. During Follow-me, your phone can still be used for outgoing calls. *21* å # Order Dial and enter the answering position number. Note: U.K.: press 2 Press. Wait for the call icon to stop flashing. Press to finish the procedure. #21# Cancel Dial and press. Note: U.K.
Call Forwarding External Follow-me if external Follow-me is allowed, you can have all calls to your extension diverted to an external number of your choice. A special dial tone will be heard. During Follow-me, your phone can still be used for outgoing calls. *22# å # Order Dial. Dial the digit(s) to get a line and enter the external number. Press. Wait for the call icon to stop flashing. Press to finish the procedure. #22# Cancel Dial. Press. Wait for the call icon to stop flashing.
Call Forwarding Personal Number With this feature you can be reached at your normal office phone number even if you are out of the office, at home, etc. Depending on the functionality of your office exchange, you can have either one individual single search profile (standard) or you can choose between five individual search profiles (optional). A search profile can be designed to fit the situation, that is, in the office, traveling, at home, etc.
Call Forwarding #10# To cancel from your office phone Dial. Press. Wait for the call icon to stop flashing. Press to finish the procedure. To design and order your search profiles The search profiles are installed or changed by your system administrator. In order to set up your profiles, copy the setting form, fill in your new or changed profiles and give it to your system administrator. Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet.
Call Forwarding • If your system admits just one single personal profile, design the profile only with your 2–3 most frequently used positions. If you add more numbers, there is a risk that the caller hangs up before a latter position is called. • If your system admits 1–5 personal profiles, design the different profiles to fit your most frequently used positions. Make sure you use as few answering positions as possible for each profile.
Call Forwarding Setting form for search profiles Name: Department: Telephone No: Account: Profile 1 .......................... Search order Type of telephone or Answering position* Telephone number Ring time (seconds) 1 2 3 4 * Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc. Profile 2 ..........................
Absence Information Absence Information The Absence Information is used to inform callers why you are absent and when you return. If you are authorized, you can also enter Absence Information for another extension from your own extension. A special dial tone will be heard. Note: During Absence Information, your phone can still be used for outgoing calls. *23* (0 - 9) *09 1 5 # Order Dial and enter the absence code. Note: The absence code is system dependent.
Absence Information #23# Cancel Dial. Press. Wait for the call icon to stop flashing. Press to finish the procedure. The programmed information is erased. *23 0 * å* (0 - 9) *09 1 5 # Order for another extension Dial. Dial the extension number and press. Enter the absence code. Press and enter date (MMDD) or time (HHMM) of the other person´s return (Example: September 15). Note: If no return time or date is needed, this step can be skipped. Press. Wait for the call icon to stop flashing.
Absence Information #23 0 * å# Cancel for another extension Dial. Dial the extension number and press. Wait for the call icon to stop flashing. Note: If the special dial tone is received, the Authorization Code for the other extension is required. Add the code and press # before pressing the Call key. Press to finish the procedure.
Messages Messages When you receive a new message, the flashing lamp, accompanied by a message tone and/or a vibrating phone, give you notice of a message (a special dial tone can also be used to indicate a waiting message, if programmed). The New message icon is also used to indicate a new message. In addition you can see the number of queued messages in the display. Note: The message list is cleared if the power of your phone is lost. The message tone can be silenced by a press on the Mute key.
Messages Manual Message Waiting (MMW) If the called extension does not answer, you can initiate a message waiting indication on that extension (if this function is allowed). Answer An indication of a waiting message appears in the display. Information on how to open and listen to a message, see “Text messages” on page 70 or “Voice Mail (optional)” on page 77. A call is initiated to the extension that requested Message Waiting.
Messages Text messages The twenty last received text messages are stored in the message list. â Select Note: If there is not enough free memory to store an incoming message the oldest message will be deleted. This means that it is not always possible to store twenty messages, it depends on how big the messages are. Press to enter the Messages menu. Press (see display) to access the message list. A list with three latest messages is shown (one row per message).
Messages â ã or Open To read a message Scroll up or down until you find the message. The selected message is marked. Press to read the message. The message consists of several rows: a b c d Subject > Identity of the caller -> Time and date when the message was received, in the set format. See section “Clock settings” on page 101. one or two rows for messages sent with a request for answer; action and time of acknowledgment.
Messages Room 1024 "bed" >9001 -> 2008-04-26 2:05pm - Rejected <- 2008-04-26 2:05pm Delete Close To mark a message as read Close Press (see display). The phone returns to the message list. Note: If you reply to or just open the message, it is also marked as read. To reply to an incoming text message Reply å Send Press (see display). Enter the message text and press (see display). Sending is displayed as a confirmation of the transfer. To delete a message Delete Yes Press (see display).
Messages Message Queuing and Priority If several messages are received during a short period of time it is possible to specify at which rate the messages will be shown on the display. If a minimum time is set for how long messages will be displayed, each message will be shown without being interrupted by another message, except if the new message is of higher priority. Messages not yet shown are placed in a queue and the priority and time of reception determine the position in the queue.
Messages Absent Activate Absent if you cannot receive any messages. The system will then receive an absent notice, and keeps track of whether you can be reached or not. This function can be programmed as a Hot key or a Soft key. How to program a Soft/Hot key, see section “Hot keys and Soft keys” on page 95. It is also possible to activate or deactivate this function via the menu, see section “Profiles” on page 87. Note: This feature may be restricted or not available.
Messages Deactivate Absent Press preprogrammed Soft/Hot key (see display). The display shows: System A Smith 4321 Or activate a profile without an Absence feature. SMS When the SMS (Send Message Service) feature is available, there are several ways to send a message: • Select the messages menu and Send message. • Program a Soft/Hot key to Send message, see section “Hot keys and Soft keys” on page 95.
Messages Interactive Messaging (optional) Interactive Messaging (IM) is an optional service that extends basic messaging. It makes it possible to access information from a client application in the system. An example can be a central Phonebook (a central phone number directory) that can be accessed from your phone, or that a list of actions is included in the message sent from the application to the phone. Mobile data from the phone can initiate the application to send the Interactive Message.
Messages Select å Press the preprogrammed Soft key. If the selected option requests input: and Ok Enter the information needed and press (see display). A press on the # key will change to digit input mode to facilitate entering numbers. Send mobile data It is possible to send user entered data from the phone by pressing a preprogrammed Hot key or Soft key, or selecting a service. Mobile data can be used for opening a door, starting or stopping a machine, etc.
Messages To activate and deactivate your mailbox See section “Internal Follow-me” on page 59. Use the number to the Voice Mail system as the “answering position number”. à á à á To access your mailbox when there is a new message or Press a Menu key. or Select Messages. Select â ã or Select Press the preprogrammed Soft key. Scroll up or down the list. Messages Messages Send message Voice mail Select Back à á Press the preprogrammed Soft key. Select Press the preprogrammed Soft key.
Messages å å å Enter your security code. Code at delivery = your extension number. To access your mailbox from another phone Dial the number to the Voice Mail system and press. # å å If you are asked to enter your security code (if the phone you are using has a mailbox of its own): Press. Dial your mailbox number. (Typically your office extension number.) Enter your security code (if required). To access someone else’s mailbox Dial the number to the Voice Mail system and press.
Messages To handle the mailbox Recorded information on the line informs about the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages. Recorded instructions ask you to press different digits in order to listen to caller's messages, record your own greetings, change your password or exit your mailbox, etc. The following diagram gives an overview of the mailbox system and the digits to be used.
Group Features Group Features Group Call-pick-up People working in a team can have their phones programmed by your system administrator to form Call-pick-up groups. *8# In a Call-pick-up group, any member can answer any individual call to group members. Dial and press to answer. Note: Finland and Sweden: press 0 One Call-pick-up group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group.
Group Features Group Hunting An internal Group Hunting number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group. When you leave the group temporarily, you make your phone unavailable for incoming calls. *21* å # To leave the group temporarily Dial and enter your own extension number. Note: U.K.: press 2 Press. Wait for the call icon to stop flashing. Press to finish the procedure. #21# To re-enter the group Dial and press.
Group Features Push-To-Talk There are two different types of push-to-talk functions that are set by flash memory parameters in the phone. For both variants the Mute key has to be pressed during conversation. The first push-to-talk function can be described as a group call/ conference call. To enter the group call the members must press a Soft/Hot key with a pre-programmed dial-code.
Other Useful Features Other Useful Features Account Code *61* å# å This function is used to charge a call to an account number or to prevent unauthorized calls from your phone. The Account Code can have 1 to 15 digits. Dial. Note: Norway and Finland: press 71 Dial the Account Code and press. Dial tone. Dial the digit or digits to get an external line and the external number.
Other Useful Features General Deactivation The following features can be simultaneously cancelled: #001# • Callback (all Callbacks are cancelled). • Internal and External Follow-me. • Manual Message Waiting/Message Diversion. Order Dial and press. Wait for the call icon to stop flashing. Press to finish the procedure. Night Service When the exchange is in Night Service mode, all your incoming calls to the operator are transferred to a selected extension or group of extensions.
Other Useful Features Emergency Mode In the event of an emergency, the operator can set the exchange into Emergency mode, during which only preprogrammed extensions are permitted to make calls. If your extension is not assigned with this category and you try to make a call, you will not receive a dial tone. Malicious Call Tracing If you are disturbed by bothersome or malicious external incoming calls, you can request number tracing from the network provider.
Profiles Profiles The phone is equipped with ten profiles; two profiles are preset at delivery and the remaining eight profiles are user defined. The preset profiles are Normal and In charger. Normal profile The Normal profile is the default profile. In charger profile The In charger profile is activated when the phone is placed in the charger and deactivated when removed; it cannot be manually selected. Your last selected profile is automatically chosen when the phone is removed from the charger.
Profiles à á à á Select a profile or Press a Menu key. or Select Profiles. Select Press the preprogrammed Soft key. Profiles Q Normal O In charger O Profile 2 Select Options â ã or Select Back Activate a user defined profile Scroll up or down until you find the desired profile. Press (see display). The name of the selected profile is shown. The phone automatically returns to the list.
Profiles • Give the profile a new name (select Name). • Set Absent on/off, see section “Absent” on page 74. • Select the answering method, see section “Change answering method” on page 29. Note: Your system administrator might hide profiles individually. This is an easy way to hide profiles that are not used. See section “Profiles” on page 87. Add a new profile From the profiles list: Options â ã or Select Edit å Save Press (see display). Scroll up or down to Add new profile.
Services Services à á à á To enter the Services menu or Press a Menu key. or Select Services. Select Press to select the submenu. A list with all created services is shown. See also section “Menu structure” on page 18. Note: The phone can use up to ten services. Change services â ã or When you have entered Services: Scroll up or down until you find the required service. Services Open door Get lab results Require wheelchair Select Options Select Add Press (see display).
Services If data to be sent is predefined The text Sending... is shown. The phone automatically returns to the menu, selecting this service. å Send If data with prefix is to be sent å Send If a phone call is to be made å Ok å Send If a message is to be sent Enter the data and press. The text Sending... is shown. The phone automatically returns to the menu, selecting this service. Dial the number. Enter the message address (it may be predefined) and press.
Services ã Select â ã or Select å Save Scroll down to Function: Not used. Press the preprogrammed Soft key (see display). Functions O Data send O Data with prefix O Phone call Select Back Select which function you want the service to have. Press the preprogrammed Soft key (see display). Enter data, prefix, phone number, or message address (if you want a predefined address) and text. The phone automatically returns to the service, selecting the function.
Services â ã Select å Save or Functions O Data send O Data with prefix O Phone call Select Back Select which function you want the service to have. Press the preprogrammed Soft key (see display). Enter data, prefix, phone number, or messaging address and text. The phone automatically returns to the service, selecting the function. Delete a service â ã or Select ã Select When you have entered Services: Scroll up or down until you find the service you want to delete.
Settings Settings To enter the Settings menu à á à á Note: Some settings can be controlled via the Profiles menu, see section “Profiles” on page 87. or Press a Menu key. or Select Settings. Select Press the preprogrammed Soft key. A list with all settings is shown.
Settings Hot keys and Soft keys By programming Soft/Hot keys, you can make calls or activate a function by simply pressing one key. The programmed numbers and functions are stored in the flash memory of your phone. Note: The system administrator may have configured the right Soft key as a shortcut to different functions. These settings cannot be set manually in the phone, but the can be used when a call is connected. In idle mode the Soft keys can be used for specific functions defined by you.
Settings Available functions Data send - See section “Send mobile data” on page 77. Data with prefix - See section “Send mobile data” on page 77. Phone call - You program a key with a name and a number. Short-cut - A short cut to any of the following functions: • Local phonebook - See section “Phonebook” on page 43. • Central phonebook - See section “Phonebook” on page 43. • Message list • Absent - See section “Absent” on page 74.
Settings Program a Hot key or a Soft key with a phone number â ã or Select When you have entered Settings: Scroll up or down to Soft key or Hot key. Press the preprogrammed Soft key (see display). For the Hot keys, select the key you wish to edit: 0 to 9. For the Soft keys, scroll up or down to mark the position of the Soft key you wish to edit. Soft key Left: Menu Middle: Message Right: Not used Change Back Change Press the preprogrammed Soft key (see display). Name: is marked.
Settings Program a Hot key or a Soft key with other functions â ã or Select When you have entered Settings: Scroll up or down to Soft key or Hot key. Press the preprogrammed Soft key (see display). For the Hot keys mark the one you want to edit: 0 to 9. For the Soft keys: scroll up or down to mark the position of the Soft key you want to edit. Soft key Left:Menu Middle: Message Right: Not used Change Change Press the preprogrammed Soft key (see display). Name: is marked.
Settings Data send - Enter data if you want to predefine it, or leave it out if you want to enter data after pressing the Soft key. Data with prefix - Enter prefix. Short-cut - Assign the short cut. Send message - You can leave the Message address field blank, or you can predefine a destination address. Change profile - Mark the profile you wish to switch to. Presence - Requires that the phone has logged into a presence management system.
Settings Change text size You can change the text size in the display. â ã ã â ã or or Select When you have entered Settings: Select General. Select Text size. Select the text size. You can choose between Small and Medium. Press (see display). Selected size is shown. The selected text size is shown. The phone automatically returns to the list of general settings. Phone lock You can protect your phone from being used by others by locking it. You can lock the phone manually or automatically.
Settings Unlock the phone The phone can only be unlocked with the lock code. The lock code is preprogrammed on the flash memory and can be changed from the phone, see section “Set lock code” on page 101. å With the phone switched on: Dial your lock code. Set lock code The lock code consist of one to four digits and you can change it from your phone. â ã â ã ã á Select å Ok When you have entered Settings: or Select General. or Select Phone lock. Select Set lock code. Press. Press (see display).
Settings â â â â â â or or or or or or ã ã ã ã ã ã Select General. Select Time & date. Select Time format. Select desired time format (24 hour or 12 hour). The phone automatically returns to the list of general settings. Select Date format. Select desired date format. Automatic key lock You can set the keypad to lock after 20 seconds after the last usage. In idle mode a locked keypad is indicated by the Key icon. â ã â ã When you have entered Settings: or Select General. or Select Auto key lock.
Settings Set new messages to be displayed upside down Your incoming messages can be displayed upside down. â ã â ã When you have entered Settings: or Select General. or Select New message rotated. Change Press (see display). The New message rotated checkbox is marked/unmarked. Note: When this is set, the call information for incoming calls is also displayed upside down. Owner ID With this function, you can program your personal owner ID. â ã â ã Edit å or Select General. or Select Owner ID.
Settings Change the display contrast â ã â ã â ã When you have entered Settings: or Select General. or Select Display contrast. or Select the desired contrast level. There are 15 available levels: 1 to 15. Select Press (see display). The selected contrast level is shown. The phone automatically returns to idle mode. System Use this menu to select a system and view all phone related information. If you often move between systems, you may want to be able to switch systems quickly.
Settings System information The Information menu shows general information about your phone and your network connection. Note: You cannot change the system settings. â ã â ã When you have entered Settings: or Select System. or Select Information. Select Press. *#46# Note: You can also view the system information via the quick access code. The code is . You can view the following information: ESSID IP MAC SW version Alarm license WiFi412 The ID of the system to which the phone is connected.
Audible Adjustments Audible Adjustments In order to satisfy your personal needs, your phone is equipped with many options to set and adjust a personal volume and ring signal. In addition to this there is a vibrator option. Your phone is delivered with a set of standard audio settings for best audio quality. In some environments, for example one with a high noise level, these standard values might have to be adjusted to get good audio quality. Alert signals Ringer volume à á à á or Press a Menu key.
Audible Adjustments à á or Select the required volume level. You have six available options: Level 1 to 5, or Silent. If you want to hear the volume level during the changing: Play Select à á à á Press (see display). The marked volume is played until you press Stop. Press to select the volume (see display). The selected volume is shown. The phone will automatically return to the Alert signals list and the volume is marked. Ring signals or Press a Menu key. or Select Settings.
Audible Adjustments Select Press to select the ring signal (see display). The selected ring signal is shown. The phone will automatically return to the Ring signals list and the changed ring signal is marked. Vibrator à á à á You can set the vibration alarm instead of the ring signal to indicate incoming calls and messages. or Press a Menu key. or Select Settings. Select ã Select ã Change Press to select the submenu. A list with all available settings is shown. Select Alert signals.
Audible Adjustments Volume control There are two ways to control the volumes: in menu mode, and during a call. In menu mode à á à á You set separately the volume of the speaker, the loudspeaker and the headset. There are ten voice levels to choose from. or Press a Menu key. or Select Settings. Select ã Select á Select à á or Select Press to select the submenu. A list with all available settings is shown. Select Audio volumes. Press to select the item.
Audible Adjustments Mute audible signals To mute the ring signal before answering a call, see section “Mute ring signal” on page 27. See section “Description” on page 10 for the location of the Mute key. You can also turn off the ringer permanently. When the phone is onhook (idle mode): Press and hold the Mute key on the right side of the phone. The Ringer off icon is shown. Now only the vibrator and the red lamp will indicate an incoming call. Note: High priority messages will override this setting.
Installation Installation This chapter describes how to connect and charge the battery of your phone. You will also find procedures for installation and maintenance of your phone. Battery The battery is a rechargeable Li-Ion battery placed on the back of the phone. Charge the battery The battery requires charging when the Battery icon in the display is empty. In addition a warning message is displayed at startup. Place the phone in a charger. A beep indicates connection with the charger.
Installation Battery handling The Li-Ion battery contains environmental polluting material. If damaged, return it to a collecting point. Note: Only use the charger that is delivered with your phone to charge the battery. Chargers Desktop charger Important! Only use the equipment designed for the WiFi412 phone, see below.
Installation Charging rack Important! Only use the equipment designed for the WiFi412 phone, see below. Product description Identification on product Power Supply for Rack charger, 85-286 V AC BMLNB 101 54/1 022 The charging rack is used for charging your phone and/or spare batteries. When charging spare batteries an adapter is needed. The wall mounted charging rack and its power supply are modular systems which enables a number of installation configurations.
Installation Headset A headset is recommended if you frequently use the phone, and/or want to have both hands free. The headset comes in three versions; with microphone integrated in the cable (GSM type), with microphone on a boom, and with hearing protection (Peltor). An adapter, that makes it possible to connect other standard types of Peltor headsets, is also available. Note: The headset answering key is only active during a call or when the phone is ringing. It can also be used to get the line.
Troubleshooting Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error. Fault / Display The phone does not switch on No display Probable cause The battery level is low. The battery level is low or the phone is defective.
Glossary Glossary 116 Exchange Switch. Your telephone switching system. ESSID Extended Service Set Identifier, identifier for the mobile devices attempting to connect to the Wi-Fi system. Idle mode The state your phone is in when nothing is activated; not calling, not ringing, not diverted etc. IP Internet Protocol: Global standard that specifies the format of datagrams and the addressing scheme.
Glossary WiFi412 117
Index Index A Absence Information 65 Absent 74 Account Code 84 Activate a user defined profile 88 Add a name and a number to the PhoneBook 48 Alert signals 106 Answer calls 27 Audible Adjustments Alert signals 106 Ringer volume 106 Audible adjustments 106 Key beep 108 Ring signals 107 Vibrator 108 Volume control 109 Authority 40 Authorization Code, common 40 Authorization Code, individual 41 Automatic key lock 102 B Battery 111 Belt clip 113, 114 Bypass 38 C Call Forwarding 59 External Follow-me 60 Intern
Index E Edit a service 92 Emergency Mode 86 Enter names and numbers 44 Enter the PhoneBook 46 External Follow-me 60 F Free Seating 26 G General Deactivation 85 Glossary 116 Group Call-pick-up 81 Group features 81 Common Bell Group 81 Group Call-pick-up 81 Group Hunting 82 Push-to-talk 83 Group Hunting 82 H Handsfree 54 Hot Keys and Soft keys 95 I Important user information 6 Cleaning 9 Intrinsic safety 9 Preparing for use 9 Incoming calls 27 Answer calls 27 Change answering method 29 Handsfree 28 Parallel
Index Owner ID 103 P Parallel Ringing 30 Personal Number 61 Phone book Delete a name and a number 51 Phone lock 100 PhoneBook 43 Add a name and a number 48 Change a name and a number 50 Enter 46 Enter names and numbers 44 Make a call 47 Save a number from the Call list to the PhoneBook 50 Send a message 48 Preparing for use 9 Profiles 21, 86 Activate a user defined profile 88 Select a profile 88 Push 83 Push-to-talk 83 Put a call on hold 58 Q Quick answer 102 R Ring signals 107 Ringer volume 106 S Safety i
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