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User Guide Welcome EN/LZTBS 102 1963 R2A © Aastra Telecom Sweden AB 2008. All rights reserved.
Table of Contents Table of Contents page Welcome .......................................................... 5 Important ......................................................... 7 DT292 General Description ............................ 20 Incoming Calls ............................................... 27 Outgoing Calls ............................................... 31 Outgoing Calls, Busy/No-Answer ................... 36 During Calls .................................................... 41 Local Phonebook ..
Table of Contents 4 MD Evolution – Cordless DT292
Welcome Welcome Welcome to the User Guide for the cordless telephone DT292 of the MD Evolution Communication Platform. The User Guide describes the facilities of the MD Evolution Communication Platform and the cordless telephone DT292 with a default programming. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information. The latest version of this User Guide can also be downloaded from: http://www.aastra.
Welcome Copyright All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
Important Important This section describes the information that is important to know before you use the DT292 phone, battery, charger and the functions described. Note: This User guide describes the supported MD Evolution Communication Platform functions together with the most commonly used phone specific functions. All phone specific functions are listed in the menu structure., see section “Menu structure” on page 24.
Important Guidelines, Warnings and Precautions Safety instructions Save these instructions. Read these safety instructions before use! Recommendations 7 • Save this user guide. It includes important safety information and operating instructions. Save all instructions for future reference. • Before using the telephone, please follow the operating instructions and adhere to all warnings and safety precautions located on the product and in the user guide.
Important • Do not drop, throw or bend your products. This may cause malfunction or electric shock. • Do not paint your product. • Do not use your product in an area where a potentially explosive atmosphere exists, unless the product has been specifically designed and officially approved for such environments. • To avoid hearing impairment, accept the call before holding your product (or portable handsfree device) to your ear. • Do not allow heavy objects to fall on the telephone.
Important In the U.S., vehicles powered by liquid petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the National Fire Protection Association, One Battery march Park, Quince, Massachusetts 02269, Attention: Publication Sales Division. Power supply • Connect the AC power adapter of the charging unit only to the designated power sources as marked on the charger.
Important MD Evolution – Cordless DT292 • Cordless telephones are equipped with Nickel Metal Hydride (NiMH) batteries or Lithium Ion Lion batteries. In a complex infrastructure, the talk- and standby time may differ, due to the consequence of the increase in signaling. • The battery must always be completely charged (minimal 4 hours) before first time use. • The battery in your product is designed to withstand many charge cycles. • Use only the recommended charging equipment.
Important • Do not use battery packs from different types, brands or of different capacities. • The battery is to be stored in a dry cool place, with the ambient temperature around of +25°C (+77°F) for best performance. • The battery continues to discharge a minimal portion of its power, even if the product is switched off or the battery is removed. • Dispose the battery in accordance with all local regulations, applicable in your country.
Important • Avoid accidental drop of the phone. Use the clip, security clip or carrying case specified for carrying purposes of the phone. • Avoid the phone being squeezed between furniture and your body when carrying the phone in your pocket or attached to clothing. Exposure to Radio Frequency Signals (SA) A cordless telephone is a radio transmitter and receiver.
Important This device has been shown to be capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment/general population exposure limits specified in ANSI IEEE Std. C95.1-1992 and had been tested in accordance with the measurement procedures specified in FCC/OET Bulletin 65 Supplement C (2001) and IEEE Std. 1528- 2003 (December 2003). Most modern electronic equipment (for example, equipment in hospitals and cars) is shielded from RF energy.
Important Operation Procedures In the U.S, cordless telephones are subject to the rules and regulations of the FCC. Following these rules will help to eliminate confusion, ensure the most efficient use of the existing frequencies, and result in a smoothly functioning radio network. The following offenses are punishable by fine, imprisonment, or both: • Use of profane, indecent, or obscene language. • Transmission of a false distress signaler call.
Important Intrinsic Safety The DT292 phone is not specified as intrinsically safe, so do not use it in areas with a danger of explosion. Preparing for Use Before using the DT292 the first time you have to charge and connect the battery, see section “Installation” on page 121. Note: Place the phone in the charger and charge it for at least one hour before using it the first time. Coverage Area Your organizations premises is covered by a number of cells which forms the coverage area.
Important PIN Code Your phone is initially provided with a preset PIN code (Personal Identification Number). You should change this PIN code to a personal PIN code to prevent misuse. To change the PIN code Route: Settings » PhoneLock » ChangePIN Ü Û z ÜÛ z ÜÛ z ÜÛ ChangePIN Select Press EnterOldPIN: is displayed. Enter the current PIN code (default 0000) and press Either EnterNewPIN: or Wrong PIN is displayed. In the latter case, you have entered a number that does not match the current PIN code.
Important IPEI Code If your phone is blocked because an incorrect PIN code has been entered three times, you can unlock it with the IPEI code (International Portable part Equipment Identity). After entering the IPEI code, you must enter a new PIN code. The IPEI code is a unique code which has been assigned to your phone. The IPEI code can be found in the ShowIPEI menu. If your phone is blocked, PIN Blocked, Unblock? appears. The phone must be unblocked before it can be used again.
Important Networks (Menu Option) The menu option Networks should only be used for administration purposes by Aastra service staff. Using this menu option may cause a logout from the DECT/GAP network, and no further calls will be possible. Note: In case of a logout, the phone must be logged on again by a service technician.
DT292 General Description DT292 General Description 10 1 11 2 19 Work 4711 07-Jul 11:32 12 13 3 4 5 14 6 7 15 8 16 9 18 19 17 MD Evolution – Cordless DT292
DT292 General Description 1 Volume Up Off-hook raise ear-piece volume. See section “DT292 Adjustments” on page 106. 2 Volume Down Off-hook lower hairpiece volume. See section “DT292 Adjustments” on page 106. 3 Off-hook / Yes Answer call, accept. 4 Clear (C) / Mute Delete latest entered digit. Backspace when editing text. Cancel a menu option. Microphone, ringer and warning on/off, see sections “Outgoing Calls, Busy/No-Answer” on page 35 and “DT292 Adjustments” on page 106.
DT292 General Description 21 15 Keypad 16 Hands-free Activate hands-free speaking. See sections “Incoming Calls” on page 26, “Outgoing Calls” on page 30 and “Outgoing Calls, Busy/ No-Answer” on page 35. 17 R/Message Put call on hold (inquiry), take call off hold or enter the message system. See section “Outgoing Calls, Busy/No-Answer” on page 35. 18 Accessory connectors See section “Installation” on page 121. 19 Loudspeaker (rear side) For hands-free speaking function.
DT292 General Description Display Info The display gives you visual feedback on all actions that you perform, and also textual warnings. The upper two rows are text rows (12 possible characters in each row), showing menus that you can access, names and numbers that you edit or dial, your phone ID etc. The lower row displays different statuses, visualized by icons. The DT292 display Signs in the text rows > Menu pointer Shows the menu that can be accessed by pressing the YES key.
DT292 General Description Display icons Signal strength On when your phone is locked to the system. The bars indicate reception quality. Four bars indicate optimal reception. Ringer off Ringing signal muted or microphone off. Key lock Keys are locked. Call On when your phone is off hook and flashes during ringing. Message Message received. Call info New unanswered entry in the MissedCalls list.
DT292 General Description Menu structure The available phone specific functions and network functions can be accessed via the DT292 menus.
DT292 General Description DT292 Switching On/Off ÚÙ Switch on the DT292 Press until the display lights up If the phone does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. While charging you can still use your phone. Note: If the signal strength icon is off and the message is displayed you cannot make or answer calls. No network Switch off the DT292 ÚÙ 25 Note: During calls, you cannot switch off your phone.
Incoming Calls Incoming Calls A ringing signal indicates an incoming internal- or external call. You can also see who has called you in the Call List. Answering Calls The ringing type tells you whether the call is an internal or external and the display indicates an incoming call. Display example: InternalCall 4736 ÜÛ If the number is stored in the integrated Phone Book, the associated name is shown instead.
Incoming Calls ÚÙ End the call Press The duration time of the call is shown. Mute ring sound or warning sound ë If the phone rings or a warning sounds at an inconvenient moment you can temporarily suppress the sound: Press to turn off the ringing for the moment The ring off icon appears. ExternalCall Anna Even with the sound off, you can still answer the call. The warning light and hook icon keep flashing. If you do not answer the call, the number is stored as a missed call in the Call List.
Incoming Calls When there are new unanswered calls, the call info icon is displayed and the display shows: Check Who Called? ÚÙ ÜÛ Press if you do not want to return a call To return a call Press shortly The Call List including dialled numbers, missed calls and answered calls appears. Each entry in the list is displayed with a number in the upper left corner of the display. The phone beeps if there are no names or numbers available for redial.
Incoming Calls Call Pick-Up Individual 13 Z Ü Û 29 When your extension is idle, you may also answer a call that is ringing for another extension, without having to change extensions. Dial the prefix “13” for the call pick-up service. Next, directly dial the directory number that is ringing Press to call the selected number. Note: Certain extensions (such as yours) may possibly be equipped with permanent protection against call pick-up.
Outgoing Calls Outgoing Calls Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. You can also make a call via the Phone Book, see section “Local Phonebook” on page 47 and “Central Phonebook” on page 55. Making Calls z 0z Dialling while on hook Enter either a directory number to make an internal call. Or: Enter the digit(s) for external line access and the desired public number.
Outgoing Calls Notes: Correct a wrong entry by pressing the C/MUTE key. If you decide not to make the call while keying in the number, press the NO key to stop. If you receive a call while keying in the number, simply press the YES key to answer. You can make your calls faster by using abbreviated numbers or dial-by-name. See section “Abbreviated Numbers” on page 33 and “Dial-By-Name” on page 55.
Outgoing Calls Redial Last External Number 11 ÜÛ When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not. Press to redial the last dialled external number The display will show the dialled number. Redial Call List Number ÜÛ L M ÜÛ or Dialled numbers are stored in the Call List (if supported by the network). Press shortly The Call List including dialled numbers, missed calls and answered calls appears.
Outgoing Calls Abbreviated Numbers By using abbreviated numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as common abbreviated numbers in the exchange. External numbers are stored centrally in your MD Evolution Communication Platform. Common abbreviated numbers can be dialled from every extension that has the authority to do so Usually, you will have access to a general list of abbreviated numbers valid for all users in your facility.
Outgoing Calls z Ü Û MD Evolution – Cordless DT292 Route: Settings » MessageKey » Mess.KeyNo Enter the number Press Note: Only one number or function can be programmed. If you change it, the default function to enter your message system directly does not work any more. If you want to use the Message Waiting function (default) again, the number to enter the message system has to be re-entered.
Outgoing Calls, Busy/No-Answer Outgoing Calls, Busy/No-Answer Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. You can also make a call via the Phone Book, see section “Local Phonebook” on page 47 and “Central Phonebook” on page 55. Automatic Call-Back 1 Ú Ù You call an extension and receive busy tone or get no answer. This can also be used if no external line is free: Press Verification tone.
Outgoing Calls, Busy/No-Answer 3 Press to intrude Intrusion tone is heard and a three-party call is established. When the called extension replaces the handset and you keep off hook, the called extension will be recalled automatically. Note: If you still hear the busy tone, then your extension does not have the authority to intrude or the desired extension is protected against Intrusion.
Outgoing Calls, Busy/No-Answer Call in Substitution or with Signature You can also place an external call in substitution or with signature. This concerns the exceptional use of a third party set, to place an external call, just as if you were using your own extension. The main advantage of this feature is that the call is charged to your own extension.
Outgoing Calls, Busy/No-Answer DTMF End-to-End Dialling At times, you may need to call external servers, such as a reservation centre server, when you are required to communicate interactively through the online transmission of various dialling codes. Your extension makes this option available to you through the DTMF end-to-end dialling service. With this service, you can directly exchange dialling codes with a remote server, without your dialling being interpreted by your local facility.
Outgoing Calls, Busy/No-Answer Toll Restriction and Least Cost Routing Usually, you have access rights to the public network and all private networks to which your facility is connected. You also usually have the authorization to dial any type of external number, most particularly a public number. In terms of the facility programming dictated by your system administrator, there may be certain external numbers that are discriminated.
During Calls During Calls The MD Evolution Communication Platform allows you to handle calls in many different ways. You can for instance make an inquiry, transfer the call or create a conference, mute the microphone and ringer, change the dial mode or put the call on hold to perform other tasks. Handsfree Speaking > MD Evolution – Cordless DT292 You can switch to handsfree speaking (and back to standard speaking procedure) at any time during a call.
During Calls Mute Microphone ë To mute the microphone, during an ongoing conversation: Press The caller will not hear the conversation in your room.The ring off icon indicates that the microphone is off. ExternalCall Anna ë Press again, to turn the microphone on Note: It is advised to use this feature instead of putting a call on hold. A call on hold may be diverted to your operator, directly or after some time.
During Calls Z ÚÙ 1 R+ Call the third party. When the third party answers, you can switch between the calls, Create a Conference, and end one of the calls. Note: Make sure that you are connected to the desired party. Please read the notes and warnings in section “Useful Hints” on page 119. Press to transfer the call. Or: Press to return to the first call. Transfer to a busy extension You can even transfer calls to busy extensions.
During Calls Conference » Z 3 ÚÙ You have an ongoing conversation and you want to establish a telephone conference. Press Dial tone. Enter the number of the third party. Press to establish a three party conference Now you have established a three party conference. To mark the conference, all conference members will hear a periodical conference tone. Repeat the procedure to include other persons to the conference In this way, you can include up to five parties in a conversation.
During Calls Typically, the duration of validity is 3 minutes. If the parked call is not retrieved within this time frame, it will be disconnected if it is an internal call or re-directed to an attendant if it is an external incoming call. 10 Z Ü Û To retrieve a parked call from your extension or a similar idle extension: Dial the prefix “10” to access to the call parking service. Dial the 1 or 2 digit identification code for the parked call. Press to return to your conversation.
During Calls Notes: Recording a conversation without your caller's prior consent may be illegal, as may be sending this recording to a third party. The initiator must absolutely request the caller's consent prior to beginning the recording, at the conclusion of the recording, and for any subsequent use of the recording. Compliance with the law is the exclusive responsibility of the user; any violation may be subject to legal action.
During Calls Note: This service is only available when your call has been established on the IP network. The non-IP hand-over service is not available for QSIG-MD private networks using an Intranet network managed according to the IPNetworking technique.
Local Phonebook Local Phonebook Your DT292 phone is equipped with an integrated phonebook where you can make up to 100 entries (names and numbers). You can consult and change the phone book via the PhoneBook menu option. The integrated phone book lists all names in alphabetical order. You can freely add names and numbers to the phone book.
Local Phonebook Making Calls with Phone Book You can search for a name and number in the Phone Book. When you have accessed the Phone Book: L M ÜÛ Z ÜÛ M ÜÛ or Route: PhoneBook » Find&Call Select Find&Call and press Enter Name: or Phone book is empty is displayed. Press the key which has the first letter of the name you are looking for Press to confirm The first name beginning with that letter is displayed. Scroll down until you find the name and press The number is dialled.
Local Phonebook Add Names or Numbers You can use the AddNew option to enter names and numbers in the Phone Book. When you have accessed the Phone Book: Route: PhoneBook » Store » AddNew ÜÛ AddNew Select Press or Phone book Full is displayed. In the latter case, you have to delete a Phone Book entry first before you can add a new one. Enter Name: Enter Name: John_ z Ü Û Enter a name Press to confirm EnterNumber: is displayed.
Local Phonebook Change Names or Numbers With the Edit option, you can change the names and numbers in the Phone Book. When you have accessed the Phone Book: Route: PhoneBook » Find&Edit » Edit Ü Û Z ÜÛ M ÜÛ Z Edit ÜÛ ÜÛ MD Evolution – Cordless DT292 Select Press Enter Name: is displayed. Enter the first letter of the name and press The first name beginning with that letter is displayed. Scroll down until you find the name Press once to change a name Note: Press the YES key twice to change a number.
Local Phonebook Delete Names and Numbers You can also delete names and associated numbers from the Phone Book. When you have accessed the Phone Book: Route: PhoneBook » Find&Edit » Delete Ü Û Z ÜÛ M ÜÛ Delete Select Press Enter Name: is displayed. Enter the first letter of the name and press The first name beginning with that letter is displayed. Scroll down until you find the name Press to delete the name and number The name and number are deleted from the Phone Book.
Local Phonebook Add Numbers from Call List Up to 20 numbers (dialled, answered and missed) can remain stored in the Call List of your phone. You can use the AddCallList option to add these numbers to the Phone Book. Menu option AddCallList appears only if names or numbers are available for redial. When you have accessed the Phone Book: Route: PhoneBook » Store » AddCallList ÜÛ L M ÜÛ z ÜÛ z ÜÛ AddCallList or MD Evolution – Cordless DT292 Select Press A list of numbers is displayed.
Local Phonebook Write Text When adding/editing or searching for names in the Phone Book, the keys 0 to 9, *, or # can be used. The first character entered will be an upper level character followed by lower level characters unless the *-key is pressed before entering the character. When pressing a key, the first available character on that specific key is displayed. To get the following characters, press the key repeatedly. Key 0 and 1 contain special characters.
Local Phonebook Special characters See the table below how to find a special character. Number of times to press the key Phone key 1 2 3 4 5 6 7 8 9 10 11 12 Space - ? ! , .
Central Phonebook Central Phonebook The MD Evolution PBX system provides a central phonebook, which you access via the Dial-by-name feature. Dial-By-Name The dial-by-name feature allows you to access the central phonebook, enabling you to call any centrally stored contact. *8# ÜÛ A ÚÙ 55 To access the central phonebook contacts, do the following: Press to access the central phonebook. Press and wait for a dial tone. Dial the first letter of the name of the contact you wish to call, followed by “*”.
Call Forwarding Services Call Forwarding Services Your extension also offers you various call forwarding services that enable you to direct incoming calls to another internal or external destination, whenever you are absent and/or busy, travelling, or when you simply would rather not be disturbed.
Call Forwarding Services The number to which a call forward may be directed could be an internal party's individual extension, a hunt group, another user's personal group, or even the access number for an integrated voice mail system that your facility may use. (See section “Voice Mail Services” on page 66). It may also consist of an external number containing up to 18 digits, including the network access prefix. This may be an external number that is accessible through abbreviated dialling.
Call Forwarding Services Notes: When any type of call forward is defined on your extension, you still have the option of placing calls and activating any type of service from your extension. When you have defined any type of call forward to an internal recipient, the latter has the option of calling you without any restrictions. When a call forward on busy condition is defined on your extension, no more incoming calls will be presented to you when you have an ongoing call.
Call Forwarding Services Variable Call Forwarding Defining a variable call forwarding on a case-by-case basis is carried out within the framework of your extension's service programming functions. Z When your extension is idle: 61 62 63 69 64 Z Usually, you will dial one of the following: # Ü Û ÚÙ Dial the prefix that corresponds to the desired type of call forward. To activate an immediate call forwarding. To activate a call forwarding on no-answer condition.
Call Forwarding Services 60 Ü Û ÚÙ Call Forwarding Cancellation Dial prefix “60” for Call Forward Cancellation Press Wait for the call icon to stop flashing Press to finish the procedure Call Forwarding on Mini-Message An alternative to all other available variable call forwarding services (referred to above), you may also re-direct your extension to a minimessaging or call forward on absence service.
Call Forwarding Services Note: The table lists the Mini-Messages provided by MD Evolution system. The number and contents of the MiniMessages can be modified by the system administrator. Please ask your system administrator for the available MiniMessages. Some of the predefined messages include time informations to be completed. If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers when you will be back.
Call Forwarding Services This may also be the case for an external ISDN party that is compatible with the mini-messaging service, assuming that he/she is in fact an ISDN network user, and that he/she also uses an ISDN terminal that is compatible with the mini-messaging service. This also assumes that your extension is not specifically and permanently protected against the use of this call forward on absence service for external parties.
Call Forwarding Services Follow-Me Service In the case where you may have forgotten to define your variable call forward before leaving your extension, you may ask the attendants to define it for your account. This refers to the third party call forward service that is reserved specifically for them. As the case may dictate, you may also remotely define your call forward recipient from his/her internal extension. This is the “Follow me” service.
Call Forwarding Services ÜÛ Z MD Evolution – Cordless DT292 Press. Enter your user password Note: In terms of the rights assigned to your extension and each recipient extension, it is possible that access to the follow me service is restricted. Therefore, you always have the option of requesting that a facility attendant define a remote call forward for your account.
Call Forwarding Services 65* Z * Z ÜÛ Z 65 Activating Follow-Me from a DT292 phone the calls are not forwarded to Dial. Dial your number. Dial. Dial the new number to where incoming calls should be diverted. Dial. Enter a Password.
Voice Mail Services Voice Mail Services Depending on its configuration, your facility may have an integrated voice mail system, which may or may not be associated with an automated attendant service. If this is the case, you then have normal access to a personal mailbox. You may then program your extension to forward your calls to this mailbox when you do not answer, if you are busy, or if you are temporarily absent.
Voice Mail Services This then allows calling parties, or even you, to leave a voice message in this common mailbox that will then be distributed to all of the members who share this mailbox. Note: This is also true, of course, of all the other extensions in your facility. Everyone then, has the liberty of leaving voice mail in any available individual or common mailbox.
Voice Mail Services Call Forwarding to Voice Mailbox Forwarding calls to your individual mailbox may be effective according to one of the following types of call forwards: • Call forward on no-answer condition: Your calling parties will be re-directed to your mailbox, whenever you do not answer, typically after a 20-second delay. • Call forward on busy condition: Your calling parties are immediately re-directed to your mailbox whenever your extension is busy.
Voice Mail Services 61 62 63 69 Z Ü Û ÚÙ To activate an immediate call forward. To activate a call forward on no-answer condition. To activate a call forward on busy condition To activate a call forward on no-answer condition and busy condition. Dial 884 This is the usual access number for a system's integrated voice mail system. If you need more information, contact your system administrator. Press to activate the service.
Voice Mail Services Voice Mailbox Messages Internal Notification Whenever a new message is left in your mailbox, you will be immediately notified by an icon displayed on your extension. Message Message received and unread. This notification status remains until you have consulted the new message, or if there are any unread messages in your mailbox Received messages are divided into the following three categories: • New messages (not heard); indicated by a vocal message and a special dial tone.
Voice Mail Services Voice Mailbox Internal Access Access the mailbox from your own extension z Ü Û Z Enter the voice mail number. Press. Enter your user password. By default, your user password is “1234”, however you may have modified it. (See section “Password Programming” on page 100). Voice Mailbox External Access Normally, it is also possible for you to access your voice mail from a DTMF analogue extension or a GSM mobile phone that supports DTMF end-to-end dialling mode on an external network.
Voice Mail Services Z Z Dial your extension number, which is also your mailbox number. As with internal consultation, a system message prompts you to enter your user password. Enter your user password. By default, your user password is “1234”, however you may have modified it. (See section “Password Programming” on page 100). You are now connected to your mailbox's consultation menu. Notes: Interaction with the voice mail system or automated attendant is carried out through the exchange of DTMF codes.
Voice Mail Services Voice Mailbox Managing Whether you consult your voice mailbox from your own extension, from a third party set, or from an external network, once you are connected to your mailbox's consultation menu, the services offered to you for processing your messages are always the same. This also is true of the personalization services for your mailbox, accessed in the same manner.
Voice Mail Services Z Z Z Z Z Z Z Dial “2” to listen to the previously selected message. The message is repeated from the beginning. Dial “4” to rewind within the current message. The message is rewound to the point 10 seconds prior to the current point. Dial “5” to listen to pause or restart the current message. Pressing the pause code the first time will suspend the play of the message at the current point.
Voice Mail Services ÚÙ Press to end this service. Your extension returns to idle status. The non-consulted messages remain classified as new messages, while consulted messages are automatically archived. The icon indicating new messages will still be displayed on your extension if any non-consulted voice messages remain. On the other hand, if you have consulted all of your mailbox messages, your extension is automatically un-notified. Note: Typically, new messages are saved for a period of 30 days.
Voice Mail Services Additional Personal Assistant Services If your mailbox is set to personal assistant mode, you offer your calling parties the option of leaving voice messages that you may subsequently process as previously described. They also have the option of being directed to the personal assistant you designated - typically your secretary's extension or your facility's attendants.
Voice Mail Services This menu will present the various services that are available for personalizing your mailbox. You may listen to it in its entirety, or interrupt it at any time by dialling a service code. Note: The personalization menu is repeated up to 3 times if you do not execute an action when it is being played. It is also automatically repeated when a service has been successfully completed.
Voice Mail Services Z • Dial “4” to erase the number currently saved for your personal assistant. It is then replaced by a number for a facility attendant. • Dial “9” to return to the main mailbox personalization menu. Dial “2” to manage a possible external notification for messages left in your mailbox. This especially applies if your mailbox is managed in recording or personal assistant mode.
Voice Mail Services Z Dial “9” to end personalization. You will then be returned to your mailbox consultation menu Notes: Each time something new is programmed, the system will provide confirmation. If a service is activated or deactivated, the confirmation clearly states that “the service is activated” or “the service is deactivated”, as the case may be. In relation to your user password, it is very important that you modify it, to ensure the confidentiality of your mailbox.
Voice Mail Services Voice Mailbox for Mailing List Independent of any hunt group notion, you or your internal calling parties may be assigned to a common mailbox for a mailing list in addition to your (their) individual mailbox. This enables a user to initiate a voluntary distribution of a voice message to the members associated with the common mailbox for a mailing list.
Voice Mail Services A mailing list voice message is automatically un-notified on each extension, as soon as each member consults it, just as with an individual message. Once again, the only particularity is that a global notification of a “mailing list” message of this type will only take place after each member of the common mailbox has consulted it. Notes: On a standard system, there may be up to 16 common mailboxes, each with the capacity to include up to 32 members or individual mailboxes.
Voice Mail Services Integrated Web Server and Unified Messaging According to the configuration of your telephone facility, you may also have access to three PC applications that offer even more user-friendly management of your integrated voice mail services. • The first application, called Integrated Web Server, opens the integrated voice messaging system for your telephone installation within your company's IT network.
Voice Mail Services • The third additional application is Click Dialling.This application may offer you access to the internal and external directories for your company, through your desktop PC. With just one click of the mouse, you can place calls to anyone. Note: Click Dialling is not supported by IP DECT. To perform Click Dialing from the web server: Select Information. Select Address Book. Select the wanted name. Click to distant: your DECT terminal is ringing.
Group Services Group Services Most of the time, you will be working as a team - within a department, for example. Your extension offers you different additional services designed specifically for working as a team. First of all, it provides the option of supervising your colleagues' extensions, thus ensuring comprehensive call coverage. You may also call a colleague or intercept calls for each other.
Group Services Hunt Groups Your extension may be part of a hunt group for which the purpose is to distribute calls among the members of your department or other group. A call received on your hunt group number will then be automatically directed to an extension within the group that is free such as your own - according to predefined distribution criteria. Generally, this criteria is established to ensure even distribution of calls between the various members of the group.
Group Services The calls presented on your secondary groups are also automatically managed by the system, but without any particular priority. Notes: It is your system administrator's job to define how each hunt group will operate. It is also the system administrator's responsibility to define to which hunt group(s) you will be assigned, and which one will be your primary group. Your facility may contain up to 16 hunt groups.
Group Services Notes: The simplified call pick-up described above applies only if the call that is picked up is for the group involved, or a personal call for a member of the involved group. If several calls are ringing within the same group, the oldest call will be automatically selected. If several calls are ringing within different secondary groups, the call that is picked up will be automatically selected by the system.
Group Services In relation to your secondary groups, your extension's active or inactive status is changed for all of them at the same time. ÚÙ In either case the service acceptance tone is played. Press to finish the procedure Your extension returns to idle status. Notes: The prefix for accessing the standby service within secondary groups differs from one facility to another. You may place your extension on standby at any time, even if you are the last active member of a group.
Group Services Calls to this group will then be directed to an overflow extension or group, or a dissuasion message that may be pre-defined in terms of each group's configuration. On the other hand, if the hunt group was previously closed to traffic, it then progresses to an open status, and will now accept calls. Note: Only a supervisor may manage this open or closed group status.
Group Services Mobile Extension Service If you frequently travel outside the office, you will generally have a GSM mobile phone in addition to your DT292 extension. Once again, without truly being a group service, the Mobile Extension service may be of use to you. Its purpose is to allow external users of GSM mobile phones most particularly to access your company's network, and thus be able to use the system as if they were internal users.
More Features on your Extension More Features on your Extension Depending either on the rights assigned to your extension or on your facility's configuration, your extension also offers or may offer other different services with the purpose of improving your productivity, or making it even more enjoyable to use your telephone. One of the main features is the Appointment Reminder service, where you can ask the system to remind you of a meeting or other appointment at a specific time.
More Features on your Extension ÚÙ Wait for the call icon to stop flashing Press to finish the procedure Your extension returns to idle status. Note: If you receive busy tone, your extension does not have the authority to set a Reminder. ÜÛ At the set time for your reminder, your extension will automatically ring: Press to answer this call in the usual manner. A confirmation voice message is then heard. By default it is: “It's time for your appointment”.
More Features on your Extension 719 Ü Û Cancel Reminder Service ÚÙ Wait for the call icon to stop flashing Dial the prefix “719” assigned to the appointment reminder service. Press All settings are cancelled. Press to finish the procedure Calls Re-Routing to Attendants Protection Usually, your external calling parties can contact you from external network(s), directly through your direct calling numbers, or DID numbers (Direct Inward Dialling).
More Features on your Extension In all cases, this protection against the re-direction of your calls to the automated attendant is never dependant upon any action on your part. Secret of Identity When your facility is connected to the ISDN network, your identity is usually transmitted to your external calling parties, and vice versa. According to the specific right assigned to your extension, it is possible that your identity not be divulged to your external ISDN network calling parties.
More Features on your Extension Z Z Ü Û Then, directly dial the account code to which your external call should be imputed. Account code formats are a fixed length. All account codes are typically 4 digits, however they may reach up to 15 digits in length. Generally, they end with “#”, which acts as a separator. In all cases, account codes are defined by your system administrator. Next, dial the desired external phone number.
More Features on your Extension Key Lock If you carry the phone in your pocket, you might accidentally press the keys and make a call. To prevent this, you can have them blocked by using the AutoKeyLock option. To enable or disable key locking Route: Settings » AutoKeyLock ÜÛ L M ÜÛ AutoKeyLock or Select Press The current setting is displayed. Select the setting you want Press to confirm Note: After enabling the Key Lock function do not press a key for 30 seconds.
More Features on your Extension Phone Lock You can protect your phone against unauthorized use or against adding or deleting telephone network subscriptions. Both security features are off by default. See also section “PIN Code” on page 16. Securing against unauthorized use You can set the phone so that the PIN code must be entered after switching on. Route: Settings » PhoneLock » PowerOn Ü Û z ÜÛ L M PowerOn 97 Select Press Enter PIN: is displayed.
More Features on your Extension Securing against adding or deleting subscriptions You can set the phone so that the PIN code must be entered when adding or deleting telephone network subscriptions. Route: Settings » PhoneLock » Subscript Ü Û z ÜÛ L M Subscript Select Press Enter PIN: is displayed. Enter the PIN code (default 0000) and press The current setting is displayed. or Select one of the following options: • On to enable protection.
More Features on your Extension Access Lock 78 Û Ü ÚÙ 78 Z Ü Û ÚÙ 99 By using the “Lock Prefix” you can lock access in order to prevent unauthorized external calls. You can still make internal calls and you can also receive incoming calls. Press to lock access. Wait for the verification tone. Press to finish the procedure. Unlock Access Press. Enter your password. Note: To change your password see chapter“Password Programming” on page 100 Press to reopen. Wait for the verification tone.
More Features on your Extension Password Programming You will be prompted to enter your user password when accessing certain services, most particularly: • When placing a call in substitution or with signature from your extension or a third party set. • When activating/deactivating a call forward from your extension or a third party set (follow me service). • When consulting or personalizing your mailbox within your facility's integrated voice mail system, when applicable.
More Features on your Extension Call Statistics Your phone can tell you the duration of your last call and display the total time of all external calls made. To see the time spent on your last call Route: Information » LastCall Ü Û ÜÛ LastCall Select Press The length of the last call is displayed in hours, minutes and seconds.
More Features on your Extension Secondary Attendant Services Besides the services that are accessible or that may be assigned to a DT292 extension, additional services are also available for the system's attendants. Within this context, the following services are offered: • General calls acceptance: This service enables attendants to control their active or inactive status for processing a system's general calls, in relation to their shifts.
More Features on your Extension General Call Acceptance The general call acceptance service is usually used by your facility's attendants who are in charge of processing your system's general calls - most often the external calls received on your facility's general phone number, or external calls redirected when the internal users do not answer or are busy.
More Features on your Extension ÚÙ Press to end the management of this service. Your extension returns to idle status. Note: Your rights to the general calls acceptance service depend on your facility's different private and public networks. Door Phone Service Your telephone facility may be equipped with a door phone, the calls from which are usually processed by the attendants, just as the general calls are for your facility.
More Features on your Extension 15 Ü Û Dial the prefix “15” to pick up a call ringing on the common bell. Press to confirm Wait for the call icon to stop flashing The service acceptance tone will be played. You are now directly connected to the party who placed the general call. Note: If several general calls are ringing simultaneously, the oldest call will be automatically selected.
DT292 Adjustments DT292 Adjustments This section describes how to set and adjust a personal volume, how to change indication of incoming calls, how to adjust the display, how to change the language and how to revert all DT292 settings to default. Volume Control You can adjust the volume in the ear-piece, of the loudspeaker for handsfree speaking and the volume of the ringer. Use the volume keys to adjust the volume, see section “DT292 General Description” on page 19 for the location of volume controls.
DT292 Adjustments U D ÜÛ U D ÚÙ or or Adjust ear-piece volume Press to adjust the volume during a call If you are not making a call you can still adjust the volume: Press and hold until you hear the dial tone Keep listening and press You hear the dial tone becoming louder or quieter. If the ear-piece is at maximum or minimum volume, you hear a warning tone.
DT292 Adjustments Ringer Tones or Melodies You can change the ringer tone for each call type to a different sound or a preprogrammed melody. For each ring signal type, you can choose from four ringer tones or six melodies. To set the sound for a ringing type L M ÜÛ L M ÜÛ or or MD Evolution – Cordless DT292 Route: Settings » Alerts » RingType » Internal/External/ CallBack/Message Select the ring signal type: Internal, External, CallBack, or Message Press The current setting is displayed and played.
DT292 Adjustments Discreet Ringing In the discreet ringing mode, your phone starts ringing at the lowest audible volume level. It then gets louder and louder. Route: Settings » Alerts » DiscreetRng ÜÛ L M DiscreetRng Select Press The current setting is displayed. or Select one of the following options: • On to activate Discreet Ringing. ÜÛ • Off for no Discreet Ringing.
DT292 Adjustments Key Click Key Click is the sound you hear each time you press a key. This feature can be enabled and disabled. Route: Settings » Alerts » KeySound ÜÛ L M KeySound Select Press The current setting is displayed. or Select one of the following options: • On to have a Key Click with each key press. ÜÛ • Off for no Key Click. Press to confirm Display Light Your phone has a display which is illuminated when a key is pressed.
DT292 Adjustments Display Contrast You can adjust the contrast of the display to one of eight levels to make it easier to read. Route: Settings » Display » Contrast ÜÛ L M ÜÛ Contrast or 111 Select Press The contrast level bar appears. Adjust the contrast You hear an error beep when either limit is reached.
DT292 Adjustments Language The default menu language is English. To select another language, use the Language option. Please note that the menu options stay in English until you confirm your language choice. L M L M ÜÛ L M ÜÛ L M ÜÛ or Route: Settings » Language Press to enter the main menu Option PhoneBook is displayed. or Scroll to Settings and press or Scroll to Language and press The current language is displayed.
DT292 Adjustments DT292 Settings Reset You can reset all settings on the DT292 simultaneously. The Call List and the last call information are also cleared. The integrated Phone Book, the PIN code, the subscriptions and the total calls information, however, are not cleared. Route: Settings » MasterReset Ü Û z ÜÛ ÜÛ MasterReset 113 Select Press Enter Pin: or Reset All Settings? is displayed. If requested enter your PIN code for the phone and press See section “PIN Code” on page 16.
Audible Signals Audible Signals Over and above visual information displayed on your extension's screen and LED, there are also various tones, voice announcements and ring tones that signal the status of your extension, or certain associated services.
Audible Signals Service Acceptance tone Heard when a request for service is accepted on your extension. Multi-toned melody, continuous Appointment Reminder notification Heard following your response to an appointment reminder, this announcement indicates the nature of this automatic system call. See section “More Features on your Extension” on page 91 Message: “It’s time for your appointment.”.
MD Evolution Standard Services Prefixes MD Evolution Standard Services Prefixes Prefix Description Abbreviated Numbers Appointment Reminder Activate Austria EBN Italy Norway UK US Standard 6 **6 6 #2 **6 6 2 *32 *32# #71 *32 71 Appointment Reminder Verify *328 *32#8 #718 *328 718 Appointment Reminder Cancel *329 *32#9 #719 *329 719 Call Forward Immediate *21 *21* *21# #61 *21* *2* 61 Call Forward No-Answer *22 *211 *22# *211 *21 62 Call Forward Busy *23 *212
MD Evolution Standard Services Prefixes 118 MD Evolution – Cordless DT292
Useful Hints Useful Hints Connections between external lines With your MD Evolution PBX, you can establish an external call forwarding or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life. Note: When these features are used, your MD Evolution will occupy at least two external lines. However, there may be disadvantages in connecting to several external lines.
Useful Hints 120 MD Evolution – Cordless DT292
Installation Installation Check for completeness Make sure that all the parts are present. If anything is missing, please contact your system administrator or supplier. The set contains: 1 Cordless telephone 2 Battery 3 Clip 4 Assembly card Note: It is important to make a note of the IPEI code. The IPEI code may be needed for unblocking the phone if an incorrect PIN code has been entered three times. See section “IPEI Code” on page 18 for further details.
Installation Preparing for use When using the phone for the first time, follow the steps below to prepare the phone. Attach the clip to the back as shown in the figure below. Spread the clip slightly. The ends of the clip fit into holes on the side of your phone.
Installation Attach the battery to the phone as shown in the figure below.
Installation Connect the adapter to the charger and connect it to the mains outlet as shown in the figure below. Notes: Place the DT292 in the charger and charge it for at least 4 hours before using it the first time. Make sure the local mains voltage corresponds to the voltage on the charger. Only use the charger that comes with the phone. Do not connect the phone to the charger without a battery. Place the phone in the charger to charge the battery.
Installation Battery The phone is powered by a rechargeable battery. You can fully charge an empty battery by placing the phone in the charger for 4 hours. A fully charged battery gives you up to 17 hours calling time or up to 140 hours standby time. Note: The calling time and standby time is shortened if the hands-free speaking function is used a lot. The phone has a battery meter, which indicates the power remaining in the battery. Note: The phone is powered by a Nickel Metal Hydride (NiMH) battery.
Installation Charging the battery Place the phone in the charger as shown in the figure below. The battery is being charged when the lower green LED on the charger is on (and the battery meter on the display flashes). If the battery is completely empty it can take a few minutes before the lower green LED on the charger is lit.
Installation Changing the battery Rechargeable batteries have a limited life span. If the standby time for the phone becomes too low, you should replace the battery. Please contact your system administrator or supplier for more information. Note: Only use the specified batteries (NiMH pack 600 mAh, 3.6 V). Do not disconnect or exchange the battery unless it must be replaced. Do not charge the battery outside the phone.
Installation Clip The phone has a clip to attach the phone to your clothes. To attach the clip to the phone See section “Preparing for use” on page 122 for specific instructions. To remove the clip from the phone Note: To minimize wear and tear, we recommend that you do not remove the clip from the phone too often. Remove the clip from the back of the phone as shown in the figure below.
Installation Cordless Phone Manager (CPM) The CPM is a Windows based application which makes it possible to edit and backup the integrated phone book. The CPM can be downloaded for free from: http://www.aastra.com/enterprise/library/manuals.shtml An optional data cable is used to connect the cordless telephone to the CPM. The connector for the data cable is found inside the battery compartment, beneath the label, of the cordless telephone. For further details of the CPM please refer to the online help.
Reference Reference This section describes the terminology used on the display, the phone communication signals, guidelines, technical specifications, spare parts and accessories. Terminology The list below explains the terms which may appear on the display.
Reference Phone signals The phone signal certain events audibly and visually as described below. Signal Meaning Red warning light Incoming call Message waiting Battery almost empty Phone out of range or not connected The phone also generates audible ring signals, alarm signals and warning tones, and key clicks.
Reference Maintenance Consider these suggestions and guidelines to keep your phone in good shape and working properly. Note: The phone does not contain user-serviceable parts. If you phone requires service, you should return it to the supplier or retailer where you bought it. Intrinsic safety Do not use the phone and charger in conditions where there is a danger of electrically ignited explosions. Battery disposal Defective batteries must be returned to a collection point for chemical waste disposal.
Reference Technical specifications DECT GAP/CAP The phone has the unique advantages of DECT GAP/CAP (Digital Enhanced Cordless Telecommunications Generic Access Profile/ CTM Access Profile). This means that no one can eavesdrop on your calls and that the quality of speech is as good as that of conventional fixed telephones. DECT GAP/CAP enables interoperability with other manufacturers’ products. Cordless telephone Power supply Battery NiMH pack 600 mAh, 3.
Reference Performance Battery NiMH, 500 to 1000 charge cycles Standby time up to 140 hours Call time up to 17 hours Charge time 4 hours maximum Volume Ring signal Seven step adjustable volume from off to 86 dB (A) at 30 cm Ear-piece Nine step adjustable Ringing signals (defaults) External call 0.4 s on, 0.2 s off, 0.4 s on, 5 s off Internal call 1 s on, 5 s off Call-back 0.32 s on, 0.
Reference Spare parts and accessories Use only approved spare parts and accessories. The operation of non-approved parts cannot be guaranteed and may even cause damage. Contact your supplier for more information. • MD Evolution – Cordless DT292 Charger with desk stand • Power adaptor for charger • Clip for phone • Nickel metal hydride battery for phone • Battery door for phone • Security clip for phone • Carrying case for phone • Interface Cable for the Cordless Phone Manager (CPM).
Troubleshooting Troubleshooting This section contains information on how to solve common operational problems. Check if your problem is listed below. If it is not or if the suggested action does not solve your problem, contact your system administrator. Fault No display Connect battery No ringing Signal strength icon off Battery icon flashes slowly Battery icon on 4 short beeps every 30 seconds 4 short beeps every 2 minutes Phone BookEmpty Phone Book Full Subscr.
Troubleshooting Fault Subscription Failed Enter XXX (where XXX=IPEI, PIN or AC) No Access No network PIN Blocked Unblock? Probable cause Entered AC number does not match network AC or network cannot add another subscription IPEI code, PIN code or AC Network in range, but no access rights Cannot connect to selected network or out of range Phone blocked, wrong PIN code entered three times Action or comment Try to subscribe again Enter required IPEI, PIN or AC number missing Select another network or
Troubleshooting 138 MD Evolution – Cordless DT292
Glossary Glossary Abbreviated number Short number. Initiating a call to a preprogrammed number by dialling a code or pressing a key. See section “Abbreviated Numbers” on page 34. DECT/GAP Digital Enhanced CordlessTelecommunication/ Generic Access Profile. This means that no one can eavesdrop on your calls and that the quality of speech is as good as that of conventional fixed telephones. DECT/GAP enables interoperability with other manufacturers’ products.
Glossary 140 MD Evolution – Cordless DT292
Index Index Abbreviated Numbers 34 Access Lock 100 Account Codes 95 Add Names or Numbers 50 Add Numbers from Call List 53 Additional Personal Assistant Services 77 Answering Calls 27 Appointment Reminder 92 Audible Signals 115 Automatic Call-Back 36 Automatic Call-Back from Voice Mailbox Message 76 Busy Extension 36 Call Forwarding Cancellation 61 Call Forwarding on Mini-Message 61 Call Forwarding Services 57 Call Forwarding to Voice Mailbox 69 Call in Substitution or with Signature 38 Call List 28 Call P
Index Central Phonebook 56 Change Names or Numbers 51 Conference 44 Conversation Recording 45 Copyright 6 Cordless Phone Manager (CPM) 129 Coverage Area 16 Declaration of Conformity 6 Delete Names and Numbers 52 Dial-By-Name 56 Discreet Ringing 110 Display Contrast 112 Display Info 23 Display Light 111 Door Phone Service 105 DT292 Adjustments 107 DT292 General Description 20 DT292 Settings Reset 114 DT292 Switching On/Off 26 DTMF End-to-End Dialling 39 During Calls 41 Ending Calls 39 Follow-Me Service 64 G
Index Index 141 Installation 121 Integrated Web Server and Unified Messaging 83 Intrinsic Safety 16 IPEI Code 18 Key Click 111 Key Lock 97 Language 113 Local Phonebook 48 Making Calls 31 Making Calls with Phone Book 49 MD Evolution Standard Services Prefixes 117 Mobile Extension Service 91 More Features on your Extension 92 Mute Microphone 42 Networks (Menu Option) 19 Non-IP Hand-Over Service 46 Numbering Plan 7 Other Secondary Attendant Services 106 Outgoing Calls 31 Outgoing Calls, Busy/No-Answer 36 Pass
Index Secondary Attendant Services 103 Secret of Identity 95 Standby Status in Hunt Group 88 Toll Restriction and Least Cost Routing 40 Transfer and Inquiry 42 Troubleshooting 136 Useful Hints 119 Variable Call Forwarding 60 Vibrating Alert 110 Voice Mail Services 67 Voice Mailbox External Access 72 Voice Mailbox for Attendants 82 Voice Mailbox for Hunt Group 80 Voice Mailbox for Mailing List 81 Voice Mailbox Greeting Messages 70 Voice Mailbox Internal Access 72 Voice Mailbox Managing 74 Voice Mailbox Mess
Notes Notes MD Evolution – Cordless DT292 145
Notes 146 MD Evolution – Cordless DT292
Notes MD Evolution – Cordless DT292 147
Subject to alteration without prior notice. For questions regarding the product, please contact your Aastra Certified Sales Partner. Also visit us on http://www.aastra.com © Aastra Telecom Sweden AB 2008. All rights reserved.
