INSTALLATION 27/1531-ANF 30 01 2014 D2 901INSTRUCTIONS 14 BluStar 8000i Desktop Media Phone & BluStar for Conference Room Catarina Arne csten amiler Miler Sten INSTALLATION INSTRUCTIONS
Copyright © Copyright Aastra Technologies Limited, 2014. All rights reserved. Disclaimer No part of this document may be reproduced in any form without the written permission of the copyright owner. The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Aastra shall have no liability for any error or damage of any kind resulting from the use of this document.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 1 General This document is valid for Aastra BluStar 8000i and Aastra BluStar for Conference Room, when installing this telephone in an MX-ONE environment. 1.1 Scope This document describes how to install and configure the BluStar 8000i and BluStar for Conference Room, in an MX-ONE Telephony Server environment, see Installation Instructions for Aastra 6700i SIP Terminals for MX-ONE.
GENERAL Below is a table explaining some abbreviations in this document. Table 2 Abbreviations Abbreviation 1.3 Explanation FTP File Transfer Protocol IPP IP Phone SW Server Configuration Management Application for Windows CSV Comma Separated Value Environmental Requirements Aastra BluStar 8000i Desktop Media Phone/BluStar for Conference Room, SIP Call Server Administrator Guide.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 2 Cabling Aastra BluStar 8000i Desktop Media Phone/BluStar for Conference Room, SIP Call Server Administrator Guide.
POWER EQUIPMENT 3 Power Equipment Both the 8000i telephone and the Conference Room unit are powered from: • AC/DC adaptor 3A-603DB12. For the complementary units to BluStar for Conference Room: • Aastra HD 610 camera, powered from 87-00062AAA-A • Remote control to the HD 610 camera is powered by 2 AAA standard batteries • Aastra Wireless Keyboard used for the Conference Room unit is powered by 2 AAA standard batteries For the Aastra S850i audio unit, please that units documentation.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 4 Earthing and Grounding Aastra BluStar 8000i Desktop Media Phone/BluStar for Conference Room, SIP Call Server Administrator Guide.
PREREQUISITES 5 Prerequisites 5.1 Licences To be able to use the BluStar 8000i phone or the BluStar for Conference Room, one video license in MX-ONE is mandatory. The video license is connected to the extension number and up to four SIP terminals can be connected to the extension number. For more information, see command description for Generic Extension. One license for generic extension and one license for the IP extension are needed. 5.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 6 Setting up the Software Server There are some alternatives to host the software and the configuration files: 6.1 • IP Phone SW Server Configuration Management Application for Windows (CXC 109 0055/1) also called IPP. This application is using a Tomcat http server. • HTTP server, for example Apache or IIS. • FTP server, for example Filezilla.
SETTING UP THE SOFTWARE SERVER 6.2.1 Setting up the HTTP / FTP server For a description of the different software files and of the recommended directory structure, see 9.1 Software files on page 22. Follow the steps below: • If HTTP/HTTPS is used to push the .cfg and _local.cfg to the server, the following two files need to be in a folder specified in the parameter user configuration URL in the 8000i.cfg/8000icr.cfg file: • upload.html • upload_file.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 7 Manage the Configuration Files in Manager Telephony System This section describes the support that MTS can give to create the different configuration files. 7.1 The Configuration Files for BluStar 8000i The following configuration files for BluStar 8000i are handled via MTS: • aastra.cfg: common with the Aastra 6700i SIP phones and should be created from Manager Telephony System (MTS), see 7.
MANAGE THE CONFIGURATION FILES IN MANAGER TELEPHONY SYSTEM The following files are handled via BluStar Configuration: 7.3 • 8000icr.cfg: the model specific configuration file is not managed via MTS, instead a 8000i.cfg file can be created by MTS and thereafter copied and renamed to 8000icr.cfg. • .
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM Figure 1: IP Phone Configuration File in MTS Note: MTS requires that the IP Phone SW Server Configuration Management Application is installed on the IP Phone SW Server, please section 6 Setting up the Software Server on page 9 7.4 Create a Configuration File The procedure to create a new configuration file is: 13 • Log in to MX-ONE Manager Telephony System. • Go to Telephony > IP Phone > Configuration file.
MANAGE THE CONFIGURATION FILES IN MANAGER TELEPHONY SYSTEM Select Aastra 67xxi family, where BluStar 800i is also handled, and enter the data into the configuration file which is automatically stored under the correct directory in the IP Phone Software Server when pressing Apply. • 7.5 To force the telephones to fetch the new configuration file there are a number of cases: – If the telephones are not started yet: connect the power and the telephones will fetch the new configuration file.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 8 How to Start a New Phone The configuration files must be adapted to the local network. Most settings in the phone can be controlled by the configuration files, available on the software server. When the phone is powered up, the configuration files are downloaded to the phone from the software server. For a detailed description of the different software files, 9.1 Software files on page 21 8.1 Installing aastra.cfg and 8000i.cfg/8000icr.
HOW TO START A NEW PHONE The following procedure describes how to install the configuration files and the unique parameters for Aastra BluStar 8000i/BluStar for Conference Room: 1. The aastra.cfg and the 8000i.cfg files must be available on the software server. 2. In 8000i.cfg: Below is a list with the most important parameters: • user config url: the address to BluStar Configuration in MTS or to the configuration server where the .cfg and _local.cfg files are stored.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM • directory 1: the name of the global directory file that can be downloaded from the software server. Example: directory 1: //ftp/192.168.0.5/path/global.csv. • Enable user login also section 12.16 Directories and Contacts on page 31. If LDAP shall be used for access to the global directory, the following parameters are necessary and the recommendation is to include them in 8000i.
HOW TO START A NEW PHONE 8.2 Installing the User Unique Configuration Files The user unique configuration files can be generated automatically by BluStar Configuration in MTS or they can as an alternative be manually created. 8.2.1 Automatically Generated .cfg by BluStar Configuration There is a component distributed with MTS called BluStar Configuration where the user unique configuration file .cfg is created automatically. BluStar Configuration stores also the _local.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM • sip screen name: enter the name of the user • sip screen name 2: define the directory number to be shown in the idle display. • sip proxy ip: IP address to the MX-ONE server to which the phone sends the sip requests. The IP address shall be equal as in sip registrar ip. • sip registrar ip: IP address to the MX-ONE server to which the phone sends the sip requests. The IP address shall be equal as in sip proxy ip.
HOW TO START A NEW PHONE • to register the phone towards MX-ONE; here called extension number and PIN code. There are a couple of scenarios at log on: • Using BluStar Configuration in MTS. • Using an FTP or HTTP server. The scenarios are described below. When logging off the phone, the user will also be logged off from MX-ONE. 8.3.1 Log on/off using BluStar Configuration When using BluStar Configuration in MTS to authenticate the log on and automatically create the .
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM • Log on the terminal using the existing PIN code. • Change the PIN code with *74*old PIN*new PIN# • Log off the terminal to save the new PIN code. • Log on the terminal using the new PIN code. If BluStar Configuration is not used the user cannot change the PIN code. The system administrator has to change the PIN code in MX-ONE and edit the .cfg file.
MANAGING IP PHONE SW 9 Managing IP Phone SW The directory structure for Aastra 6700i and Aastra BluStar8000i/BluStar for Conference Room on the software server is shown in the picture below. Figure 2: Directory structure 9.1 Software files Below is a list with the different files that shall be stored on the software server.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM If it is not possible to use MTS, to create the configuration files, these files must be created manually based on the templates stored in MX-ONE under /etc/opt/eri_sn/aastraSIPphones/. BluStar software folder containing the files 8000i.ver/8000icr.ver, upgradevipr.tar and UI.xml. Example: • 4.1.0-1116 aastra.cfg This file contains the configuration parameters for all Aastra6700i and BluStar8000i phones in the system.
MANAGING IP PHONE SW cannot be configured through BluStar 8000i/BluStar for Conference Room. Example of the file name is 67609.cfg. This file is loaded when the user logs in. The file is created automatically by BluStar Configuration each time the terminal is registered towards MX-ONE. If it is not possible to use BluStar Configuration, this file must be created manually based on the template stored in MX-ONE under /etc/opt/eri_sn/aastraSIPphones/. _local.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 10 Restart / Restore There are the following options: 10.1 • Restart the phone. Can be used when settings shall be applied. • Restore to factory default. The phone gets the same data as when leaving the factory and removes any saved directory files. Restart Phone UI • 10.
RESTART / RESTORE 10.3 – Select the App Menu button – Select the Tools button – Select the User Identity button – Select Autologin, upon restart, for this account and device – Select Done Restore to Factory Default Phone UI • Touch the app menu key > tools menu key > utilities menu key > reset to factory default The following message appears: “Do you really want to log off and reset to factory default?” • Press Reset.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 11 Entering Administrator Mode There is no administrators mode.
CONFIGURING THE UNIT 12 Configuring the Unit This chapter describes how to configure some of the features in the phone from the phone menus. This chapter also covers the configuration via the configuration files, aastra.cfg, 8000i.cfg/8000icr.cfg or .cfg. The parameters can be set in any of these configuration files, but in this section it is the recommended placing that is described.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM • LLDP-MED. section 12.2 LLDP-MED on page 27 • DHCP option 43. section 18.3 DHCP Settings for Option 43 and 60 on page 40 • DHCP option 132. section 18.4 DHCP Settings for Option 132 on page 41. • configuration files: normally in aastra.cfg but it is also possible in .cfg and in .cfg. The parameters are tagging enabled and vlan id. • Phone UI. Touch tools > terminal identity > advanced > useVLAN.
CONFIGURING THE UNIT 12.5 Authentication code When entering a service code procedure containing an authorization or PIN code, it is not possible to replace the digits with stars in the display and in the logs. 12.6 Follow-me / Call Forward It is possible to activate follow-me / call forward from the Telephone Feature Control area on the screen. Both external and internal follow me can be enabled. The follow-me number must be set, otherwise the forward softkey is greyed out.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 12.8 Using DNS SRV Resource Records DNS SRV resource records cannot be used to implement redundancy in this release of BluStar 8000i/BluStar for Conference Room. 12.9 Central Storage of User Specific Data This feature means that all the personal settings for a user are stored in a file that is stored on a central server.
CONFIGURING THE UNIT 12.12 Registration Distribution In MX-ONE there is a concept called HLR (Home Location Register) server. The phones shall as the main rule be registered in their home server. BluStar Configuration handles this automatically. If BluStar configuration is not used and the user.cfg shall be manually created, the parameters sip proxy ip and sip registrar ip, shall be set to the IP address of the HLR server.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 12.16 Directories and Contacts The BluStar 8000i/BluStar for Conference Room has the following directory and contacts functions: • Global directory. It is a comma separated value (csv) file created by the system administrator. Access via the directory key on the BluStar 8000i/BluStar for Conference Room screen. The file name shall be .csv and it shall be specified in the configuration file (normally in 8000i.cfg/8000icr.
CONFIGURING THE UNIT MX-ONE do not handle the video conference, instead it is the BluStar 8000i or the BluStar for Conference Room that is hosting and managing the conferences. 12.18 Call Park Pool For a detailed description of the Call Park Pool feature in an MX-ONE environment, operational directions for Call Park Pool. BluStar 8000i/BluStar for Conference Room cannot pickup a parked call from an MNS key. 12.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM devices will be able to take advantage of the enhanced presence capabilities offered by the BluStar Server. The BluStar Server aggregates presence information from multiple sources and relays the information to the BluStar devices.
CONFIGURING THE UNIT BluStar 8000i/BluStar for Conference Room by selecting the Eco-Off button located in the Applications and Telephone Connection Management area of the screen. User can ‘wake up’ the BluStar 8000i/BluStar for Conference Room while in Eco-Off mode by either touching the screen, pressing any hard key or lifting the handset. All incoming calls will be ignored by the BluStar 800i/BluStar for Conference Room if it is in Eco-Off mode (i.e.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 13 Passwords and PIN Codes 8.3 Log on / Log off on page 18.
HEADSET 14 Headset Headset can be used with 8000i. For more information User Guide for Aastra BluStar 8000i Desktop Media Phone.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 15 Expansion Modules There are no support for expansion modules.
EMERGENCY CALLS 16 Emergency Calls If the telephone is not registered to the PBX, it is not possible to make emergency calls.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM 17 Quality of Service (QoS) For details about the Diffserv /TOS / QoS settings, Aastra BluStar 8000i Desktop Media Phone/BluStar for Conference Room, SIP Call Server Administrator Guide. It is not possible to view the QoS statistics via MX-ONE.
DHCP SERVER 18 DHCP server 18.1 Data from DHCP The phone has support for DHCP by which the following IP configuration data can be provided: • Own IP address, subnet mask, default gateway and DNS, received in the DHCP standard fields (1 and 3). • IP address to the software server. The path to the firmware to be downloaded from the software server can also be provided as well as the protocol to be used.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM Table 4 Identifier value to be defined in option 60 Model Identifier Value 8000i AastraBluStar8000i 8000icr BluStarforConferenceRoom After option 60 has been entered into the DHCP server, the data in option 43 has to be entered. The following options exist: Table 5 Options that can be set in option 43. Code Description 02 Configuration server (protocol, server and path). Syntax: string 03 RCS.
SECURITY 19 Security SIP signaling with TLS and SRTP is supported for 8000i and BluStar for Conference Room. To enable TLS and SRTP there are a number of parameters to be set in the configuration file, Installation Instructions for Aastra 6700i SIP Terminals for MX-ONE. 19.1 Encrypted Configuration Files It is possible to store encrypted configuration files on the software server to protect against unauthorized access and tampering of sensitive information (e.g.
BLUSTAR 8000I DESKTOP MEDIA PHONE & BLUSTAR FOR CONFERENCE ROOM locally to decrypt the configuration information from the aastra.tuz, .tuz and .tuz files (as well as the .tuz and _local.tuz files if they are located on the same server). If the .tuz and _local.tuz files are located on a separate user configuration server, and a security.
TROUBLESHOOTING 20 Troubleshooting There is support for log files for trouble shooting. The system administrator can enable parameters in the aastra.cfg or 8000i.cfg/8000icr.cfg files for the following options: • Syslog location • System-wide logging • SIP stack logging • Debug logging. For a detailed description of the parameters, Aastra BluStar 8000i Desktop Media Phone/BluStar for Conference Room, SIP Call Server Administrator Guide.