User guide

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1 AMC Portal for handling Installation, Configuration and
Licenses
This guide is for Aastra customers or partner PBX administrators that are to install, and provision or license Aastra Mobile Client (AMC)
Version 2.0.
In the document AMC stands for both AMC and AMC+ unless otherwise stated.
Please note that some of the screen shots were made on a previous version of the Portal and thus might differ slightly compared to
today’s view.
1.1 Overall information
This document is based on version Aastra Mobile Client administration 2.1.1.22. Minor improvement might exist if you have access to a
later release of the AMC portal. This document is updated at each major release of the AMC portal.
At the AMC portal news heading you can find the latest AMC portal news
The Aastra portal is used for provisioning of AMC SW, Configuration and Licenses. At the AMC portal you can also find the AMC
Controller SW
The portal is reached via the link: http://amc.aastra.com/portal
The distribution of the AMC SW can be done in two different ways:
1. From AMC portal by sending an SMS or e-mail with the download link to the user’s mobile phone. The user opens the
SMS and activates the download of the AMC SW via the link followed by the activation of the AMC application.
2. From the Mobile phone store application (e.g. iStore & Android Market place)
For AMC (single mode) the configuration can be distributed in two different ways:
1. By sending (two) SMS which contains the configuration from the AMC portal. The AMC application reads the two SMS
and stores the configuration. The two SMS are deleted by the AMC application.
Note: AMC need to be running on the Blackberry & Android phone in order to be able to read the incoming configuration SMS.
An SMS for a user can only be sent once within a one minute.
2. By user typing in the “AMC user account key” that he has received by SMS or e-mail from the AMC portal. When the
AMC user account key is accepted the AMC application will download AMC configuration, including Feature list and
Mobile LCR list and AMC License. If the AMC licenses are not activated at the AMC portal the user will only get the
configurations and AMC will only work for 30 days without license. AMC will try to download the AMC license from the
AMC portal every time the AMC is re-started.
For AMC+ (dual mode) the AMC user account keys are distributed to the user by SMS or e-mail from the AMC portal. When the AMC
user account key is accepted the AMC+ application will download AMC+ configuration, including Feature list and Mobile LCR list and
AMC+ License. If the AMC+ licenses are not created at the AMC portal the user will only get the configurations and AMC+ will only
work for 30 days without license. AMC will try to download the configuration & AMC license from the AMC portal every time the AMC is
re-started.