User`s guide

Supplementary features

32 eud-1290/1.0 – R1.0 – 01.2011

Dialling with configured softkey

You want to call someone whose phone number is stored under a softkey.

You can dial the person by pressing the corresponding softkey. To find out how to

configure a softkey, refer to the Chapter "Configuring keys", page 84.

Requesting a callback

You want to talk to a certain person. The person is busy or does not answer. You can

make callback requests to both internal and external users. Not all providers support

this function.

If the called party is busy, you can activate an automatic callback. In this case, your

phone will start ringing as soon as the party you are trying to reach goes on-hook.

Then when you press the Call key, the user is called directly.

If the called party does not answer, you can also request a callback. The user then

obtains a message indicating your callback request on his display.

Press the configured softkey.

➔The key’s allocated phone number is shown on the display.

Press the Call key.

➔The phone number displayed is dialled.

You called someone and hear the busy tone or the ring-back tone.

Callback

To activate a callback request:

Press the Callback softkey.

➔The display shows Call expected.

Back to the idle state:

Press the Close softkey.

➔Callback remains activated.

Note:

The callback is stored in Menu > Activated features as long as it was not

answered or cancelled by the system.

Reset

Reset callback:

Press the Reset softkey.

➔Callback is deactivated.

Note:

You can only have 1 callback activated at a time and only 1 callback can be

expected from you. Your callback request will automatically be cancelled by

the system after about half an hour.