User guide

413
I can see Caller ID information for regular calls, so
why can’t I see it for Call Waiting calls?
Cause: You have not subscribed to a Call Waiting ID
service from your telephone company.
Solution: Contact your telephone company to subscribe
to this service.
Cause: You do not have the Call Waiting ID display
option turned on.
Solution: For information on turning this option on, refer
to Choosing the Call Waiting ID option on page 268.
Note: When two or more telephones are on the same
call, you will not be able to receive Call Waiting ID.
How do I answer a Call Waiting call?
To answer a Call Waiting call using the telephone, press
˚. To answer a Call Waiting call using Personal Call
Manager, double-click on the call icon in the Calls box.
For more information, refer to Answering a Call
Waiting call using the telephone on page 266.
My incoming calls are not being logged in the
Callers List.
Cause: You don’t subscribe to the Caller ID service.
Without this service, your telephone does not log
incoming calls.
Solution: Contact your telephone company to ensure
you subscribe to this service.
Cause: You may have set up the Callers List to log “No
Calls”.
Solution: Change the Callers List mode to log either all
calls or unanswered calls. For more information, refer to
Setting the Callers List mode on page 338.