User guide

280
Switching calls using Personal Call Manager
Personal Call Manager can control four calls at once, two
calls – one regular call and one Call Waiting call – on each
line. In Personal Call Manager, there is no apparent
difference between regular calls and Call Waiting calls.
They are both handled the same.
Note: If you subscribe to your telephone company for the
Three Way Calling service, you will be able to conference
two regular callers on one line.
All current calls appear on the Personal Call Manager task
tray menu, the Calls menu, and the main window. (See
The task tray icon on page 55.)
Although four calls can be controlled, only one call can be
active at any time, unless you have a conference call, in
which case you can have two active calls. (Refer to
Conference calls on page 291.)
When you answer a held call, the currently active call is
automatically put on hold. This allows you to switch
between held calls simply by answering the caller you
want to talk to.
For more information, refer to the following topics:
■ Switching between calls on the main window
on page 281
■ Switching between calls using the task tray
and Call menus on page 282