9216e Installation and User Guide
Table of Contents Key Descriptions 1 Basic Installation Connecting the handset cord Connecting the line cords on Line 1 Connecting the power adaptor Checking your telephone Connecting an optional modem or fax Desk Mounting Wall Mounting 3 3 3 4 4 4 5 5 Basic Features Making a call Answering a call Putting a call on hold Listening to your callers Using the Redial List 6 6 6 6 7 7 Telephone Setup Changing the display language Setting the date and time Turning the ringer ON and OFF Setting the ring tone
Key Descriptions Moveable display Light Left/right arrows Sliding panel Down/up arrows Number card and lens Contrast Hold Rls Sav e Callers Delete Link Redial Dial/Listen Handset Volume bar Dial pad Set Options 10 memory keys ∆ Cycles through eight settings to adjust the display contrast. ß Stores numbers and names in memory keys. ª Allows you to move up and down any list such as the Set Options or Callers List.
† The unlabeled Set Options key is hidden under the sliding panel. This key gives contains seven options that customize the basic setup of your telephone. ˙ Puts the call on hold. ® Always hangs up a call. Also allows you to leave any list such as the Set Options List or the Callers List. ≈ Allows you to access a list of people who called. ∑ Allows you to erase memory keys and delete items in the Callers List. ˚ Allows you to access network features such as Call Waiting.
Basic Installation This section contains the information you need to install your 9216e telephone. Connecting the handset cord Attach the handset cord . Attach one end of the handset cord to the handset and the other end to the handset jack. Connecting the line cord on Line1 1 Attach the line cord in jack number 1, as shown by 1 . Attach one end of the line cord to jack number 1 and the other end of the line cord to the wall jack.
Connecting the power adaptor ! Attach the power adaptor cord ! Attach the power adaptor to the base of the telephone, where the warning symbol is marked. Then connect the power adaptor into the closest electrical outlet. Checking your telephone When you first plug in your 9216e, you may see a message asking you to make a language selection. Follow the directions on the display to select one of the languages. Your telephone also runs a test to ensure that the line cord is connected properly.
Mounting the 9216e Desk Mount Wall Mount† Lower the stand into the slots on the base of the telephone, as shown in the desk or wall mount illustration above. Desk Mount Wall Mount† Slide the stand back until it clicks into the locked position, as shown in the desk or wall mount illustration above. The excess line cord fits into the stand of the telephone. Note: The Load number (LN) is 14 and the Ringer Equivalence Number (REN) is 1.4B for the 9216e telephone.
Basic Features Making a call With the 9216e you can make a regular call or predial a telephone number. Predialing allows you to check the number before it is dialed out. Follow the procedures below to make a regular or predialed call. To make a regular call: To make a predialed call: 1. Lift the handset. 1. Enter the number using the dial pad. 2. Enter the number using the dial pad. 2. Lift the handset then press ƒ. Answering a call To answer a call: 1. Lift the handset or press ƒ.
Listening to your caller To monitor a call when someone puts you on hold: 1. Press ˙. 2. Hang up the handset. 3. To turn the speaker ON, press ƒ. 4. When you hear the caller back on the line, pick up the handset. Using Redial If you don not remember the number you just dialed, or you do not want to dial the whole number again, use the Redial key. To make a call from Redial: 1. Press µ. The display shows the last number you dialed. 2. Lift the handset, then press ƒ.
Telephone Setup Place your 9216e on a table or hang it on a wall. Then adjust the display. Move the sliding panel over to the right to reveal the Set Options key. Changing the display language For changing business requirements, you may wish to change the language of your display messages. To change the display language: 1. Press the Set Options key. 2. Press – once or press ⁄ to go directly to the item. 3. Press ⁄ to select the language.
Turning the ringer ON and OFF To turn the ringer ON: To turn the ringer OFF: 1. Press the right side of √. 1. Press the left side of √. 2. Press the right side of √. Continue pressing the right hand side until you reach the desired ring volume. 2. Press the left side of √. Continue pressing the left hand side until the ringer is off. 3. Press ß. 3. Press ß. Ringer is OFF and the line affected appear on the display. Note: Do not lift the handset while you are turning the ringer ON or OFF.
Callers List Using the Callers List The 9216e stores up to 25 calls in the Callers List. Your telephone records the number (and name if available) of the caller, when they last called, and the number of times they tried to reach you. See Callers List display messages for a description of the display messages. If the telephone number of the incoming call matches a number that you have programmed with a name in a memory key, the Callers List shows that name.
Editing in the Callers List To edit a number in the Callers List: 1. Press ≈. 2. Find the item you want to edit. 3. To see the number if you are looking at the name, press ‘. 4. If you just want to insert digits, go to step 5. To begin editing the number, press £. 5. To add digits, use the dial pad. To erase one digit to the right of the cursor, press ‘. To erase one digit to the left of the cursor, press “. Caution: The Callers List does not save changes.
Deleting from the Callers List To delete a number in the Callers List: To delete all numbers in the Callers List: 1. Press ≈. 1. Press ≈. 2. Find the item you want to delete. 2. Press ∑ twice. You are still in the Callers List. 3. Press ∑ twice. You are still in the Callers List. 3. To leave the Callers List at any time, press ≈ or ®. 4. To leave the Callers List at any time, press ≈ or ®. Changing the Callers List The Callers List records up to 25 incoming calls.
Memory keys Saving numbers and names in memory keys You can save the numbers and names of your customers, business associates, or anyone you call frequently in 9216e’s ten memory keys. To save a number and name: 1. Press ß. 2. Press the memory key where you want to save the number. 3. Enter the number using the dial pad. You can enter a maximum of 24 digits. Note: If you require a pause (for example, between a telephone number and an access code), press ˙ where you want the pause. 4. Press ß. 5.
Saving from the display into memory keys To save from the display: 1. Ensure that a number is on the display. For example, answer a call or make a call using the dial pad, Redial or the Callers List. 2. Press ß. 3. Press the desired memory key. If the name was displayed with the number, both are now saved in the memory key. 4. If no name is displayed, you are prompted to enter one. If you don’t want a name, go to step 5. To enter a name, use the dial pad. (See Entering Names on page 13.) 5.
Editing memory keys To edit a memory key: 1. To see its contents, press the memory key. 2. Press “. 3. If you don’t want to change the number, go to step 4. To backspace and erase digits, press “. To add digits, use the dial pad. 4. Press ß. 5. If you don’t want to change the name, go to step 6. To add letters, use the dial pad. (See Entering Names on page 14.) To erase letters, press “. 6. Press ß. Deleting memory keys To delete a memory key: 1. To see its contents, press the memory key. 2.
Using feature keys When a memory key is programmed with a feature code, you can use the memory key to activate or deactivate the feature. To turn a feature ON or OFF: 1. Press the memory key where you stored the desired feature. The display shows the feature name and code. 2. Lift the handset, then press ƒ. The feature code is dialed out, which turns the feature ON or OFF.
Advanced Features Adding a timer key You can program any of the memory keys to be a timer key. To add a timer key: 1. Press the Set Options key. 2. Press – four times, or press › to go directly to the item. 3. Press › to add a timer key. 4. Press a memory key. 5. Press ß. 6. Label the timer key. (See the diagram on page 14.) Using the Call Timer You can program a memory key to time the length of a call. The timer starts and stops timing each call automatically.
Entering area codes When you enter an area code or prefix using this feature, the Callers List will show local numbers without the area code or internal Centrex numbers as extensions. This makes it easier to identify local calls and internal numbers. You can enter three separate area codes or prefixes, each up to seven digits long. To enter area codes and prefixes: 1. Press the Set Options key. 2. Press – six times or press fl. 3. Press fl. Enter the area code or prefix and press ß.
Display messages and lights Knowing when you have a message The 9216e’s set indicator light lets you know that your voice mail system has a message for you. The set indicator light flashes slowly and the display shows Message Waiting after your voice mail has received a call. Contact your local telephone company to find out how you can subscribe to message waiting services. Clear Message Waiting There may be times when Message Waiting appears on the display when there are no more voice messages.
General display messages Message What it means Check line cord If there is no dial tone, make sure the line cord and handset cord are attached securely. Extension in use An extension telephone is using the same line that you want to use. Select the other line instead. Or, someone is trying to use the same line on an extension telephone. Feature ON The FeatureLight ON key has been pressed and the code dialed out.
Callers List display messages Message What it means Callers List is empty Your telephone does not record incoming calls until you subscribe to calling line identification service. If you do subscribe, you haven’t received any calls in the list yet or you’ve deleted all numbers in the Callers List. Calls bumped=xx xx is the number of old calls automatically removed to make room for incoming new calls in the Callers List. The limit is 25 calls.
Helpful Hints The display is in the alternate language. You can change to the other language by pressing the Set Options key and pressing ⁄ twice. There is no information on the display and the ringer volume is low. Make sure the power adaptor is plugged in a working electrical outlet. You cannot hear a caller or be heard. Make sure the handset cord is inserted securely into the jack and make sure the receiver volume is high enough. The power is out and the display is blank.
Index L A Language see Display language 8 Area codes 18 entering 18 C Callers List 6 Answering a call 6 changing 12 deleting a number 12 deleting all numbers 12 display messages 21 editing 11 finding items 10 making a call 10 saving 11 using 10 Calls 6 answering 6 holding 6 making 6 redial list 7 M Memory keys 13 cannot program 22 deleting 15 editing 15 labeling 14 predialing from 14 saving a feature and light 16 saving features 15 saving from the display 14 saving numbers and names 13 using 14 R Redial
General inquiries If you have read the guide and you still have questions, call 1-800-574-1611 in Canada and the USA. In other areas, contact your telephone company. P0741437 Issue 03 CC1949 Rev 01 © Aastra Telecom Inc.