User guide
Table Of Contents
- Software License Agreement
- Table of Contents
- About This Guide
- Introduction
- Getting Started
- IP Phone Keys and Key Descriptions
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Line Key
- Creating a Speeddial Key
- Speeddial Prefix
- Press-and-Hold to Create a Speeddial (applicable to programmable keys and keypad keys)
- Creating a Speeddial Using the Speed Dial Edit Option
- Creating a Speeddial Key Using the Save Key
- Creating a Speeddial Using a Programmable Key
- Creating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI
- Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial Key
- Editing Speeddial Keys
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF List Key
- Flash Key
- Automatic Call Distribution (ACD) Key (for Sylantro Servers)
- Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
- XML Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return (lcr) Key (for Sylantro Servers)
- Call Forward Key
- BLF/Xfer
- Speeddial/Xfer
- Speeddial/Conf
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key (Sends the RTP Stream)
- None Key
- Deleting a Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Directory List
- Callers List
- Account Configuration (DND and Call Forwarding)
- Missed Calls Indicator
- Voicemail
- Additional Features
- Star Codes
- Suppress DTMF Playback
- Display DTMF Digits
- Enable/Disable Call Waiting
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Incoming Call Interrupts Dialing
- Switch UI Focus to Ringing Line
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- UPnP Mapping Lines (for remote phones)
- Message Waiting Indicator
- Incoming Intercom Call Features
- Using Redial Key for “Last Number Redial”
- Group RTP Paging (receives RTP streams)
- Use LLDP ELIN
- Shared Call Appearance (SCA) Call Bridging
- Available Features Enabled by Administrators
- Outgoing Intercom Calls
- Missed Call Summary Subscription
- Customizable Callers List Key
- Autodial (Hotline and Warmline)
- Centralized Conferencing
- Answer and Ignore Keys for XML Applications
- Playing a WAV File On Your Phone
- Using the Keypad During Active XML Applications
- Key Redirection
- XML Applications and Off-Hook Interaction
- XML Override for a Locked Phone
- RTP Recording and Simultaneous Playing
- “Hold” Feature Enhancement (for Broadsoft Servers)
- Configurable Save and Delete Keys
- Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS)
- Diverting Calls from Your Phone
- Display of Call Destination Information
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new Voice Mail Message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the “No Service” message?
- How do I change my user password?
- Why does my phone display "Bad Encrypted Config"?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Appendix A - Time Zone Codes
- Index

Model 9143i IP Phone User Guide 27
Customizing Your Phone
Set Audio
The "Set Audio" option on the IP Phone allows you to set the audio mode for your IP phone. It
also allows you to set the volume level of the headset microphone.
You can set Audio on your IP phone using the IP Phone UI only.
Audio Mode
The 9143i allows you to use a handset, a headset, or handsfree mode to handle incoming and
outgoing calls. The audio mode option provides different combinations of these three methods to
provide maximum flexibility in handling calls. There are four audio mode options you can set:
Headset Mic Volume
The "Headset Mic Volume" option allows you to set the volume level for the headset microphone.
Setting Audio Mode and Headset Mic Volume
1. Press on the phone to enter the Options List.
2. Select Preferences.
3. Select Set Audio.
4. Select Audio Mode.
Audio Mode Option Description
Speaker This is the default setting. Calls can be made or received using the handset
or handsfree speakerphone. In handset audio mode, pressing the
button on the phone switches to handsfree speakerphone. In Speaker audio
mode, lift the handset to switch to the handset.
Headset Choose this setting if you want to make or receive all calls using a handset
or headset. Calls can be switched from the handset to headset by pressing
the button on the phone. To switch from the headset to the handset,
lift the handset.
Speaker/Headset Incoming calls are sent to the handsfree speakerphone first when the
button is pressed. By pressing the button again, you can switch back
and forth between the handsfree speakerphone and the headset. At
anytime, lifting the handset switches back to the handset from either the
handsfree speakerphone or the headset.
Headset/Speaker Incoming calls are sent to the headset first when the button is
pressed. By pressing the button again, you can switch back and forth
between the headset and the handsfree speakerphone. At anytime, lifting
the handset switches back to the handset from either the headset or the
handsfree speakerphone.
IP Phone UI
Options