User guide
Table Of Contents
- Software License Agreement
- Table of Contents
- About This Guide
- Introduction
- Getting Started
- IP Phone Keys and Key Descriptions
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Line Key
- Creating a Speeddial Key
- Speeddial Prefix
- Press-and-Hold to Create a Speeddial (applicable to programmable keys and keypad keys)
- Creating a Speeddial Using the Speed Dial Edit Option
- Creating a Speeddial Key Using the Save Key
- Creating a Speeddial Using a Programmable Key
- Creating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI
- Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial Key
- Editing Speeddial Keys
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF List Key
- Flash Key
- Automatic Call Distribution (ACD) Key (for Sylantro Servers)
- Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
- XML Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return (lcr) Key (for Sylantro Servers)
- Call Forward Key
- BLF/Xfer
- Speeddial/Xfer
- Speeddial/Conf
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key (Sends the RTP Stream)
- None Key
- Deleting a Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Directory List
- Callers List
- Account Configuration (DND and Call Forwarding)
- Missed Calls Indicator
- Voicemail
- Additional Features
- Star Codes
- Suppress DTMF Playback
- Display DTMF Digits
- Enable/Disable Call Waiting
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Incoming Call Interrupts Dialing
- Switch UI Focus to Ringing Line
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- UPnP Mapping Lines (for remote phones)
- Message Waiting Indicator
- Incoming Intercom Call Features
- Using Redial Key for “Last Number Redial”
- Group RTP Paging (receives RTP streams)
- Use LLDP ELIN
- Shared Call Appearance (SCA) Call Bridging
- Available Features Enabled by Administrators
- Outgoing Intercom Calls
- Missed Call Summary Subscription
- Customizable Callers List Key
- Autodial (Hotline and Warmline)
- Centralized Conferencing
- Answer and Ignore Keys for XML Applications
- Playing a WAV File On Your Phone
- Using the Keypad During Active XML Applications
- Key Redirection
- XML Applications and Off-Hook Interaction
- XML Override for a Locked Phone
- RTP Recording and Simultaneous Playing
- “Hold” Feature Enhancement (for Broadsoft Servers)
- Configurable Save and Delete Keys
- Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS)
- Diverting Calls from Your Phone
- Display of Call Destination Information
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new Voice Mail Message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the “No Service” message?
- How do I change my user password?
- Why does my phone display "Bad Encrypted Config"?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Appendix A - Time Zone Codes
- Index

Model 9143i IP Phone User Guide Index-3
Index
Index
programmable key
deleting
96
description
48
R
redial 99
redial key
9
restarting the phone
43
ring tone sets
24
ring tones
23
RTP paging, group
172
S
save key 9
Services key
89
speaker mode
27
speaker/headset mode
27
speakerphone, using
98
speeddial
configuring key for
51
configuring prefix for
51
creating from Keypad Speeddial in Web UI
56
creating from phone keypad
52
creating from SAVE key
54
creating from Speeddial Edit Option
53
setting
51
speeddial keys, editing
57
Speeddial/Conf, softkeys for
85
speeddial/Xfer
83
Speeddial/Xfer, softkeys for
83
sprecode key
75
star codes
150
starting up the phone
4
status scroll delay
159
switch UI focus to ringing line
162
T
transfer key 9
troubleshooting solutions
188
changing password
189
display blank
188
finding IP address
189
handset not working
188
locking/unlocking phone
191
no dial tone
188
no light for VM message
188
no ring
188
no speakerphone
188
phone displays "Bad Encrypted Config"?
190
phone displays "No Service"
189
restarting phone
190
U
UPnP mapping lines 167
user password
41
V
voicemail 102, 149
volume key
8
W
warning tone, for Intercom 170
warranty, limited
193
X
XML application title 72
XML application URI
72
XML beep support
158
XML features
181, 183
XML key, setting
72
XML service, accessing
74