User guide
Table Of Contents
- Software License Agreement
- Table of Contents
- About This Guide
- Introduction
- Getting Started
- IP Phone Keys and Key Descriptions
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Line Key
- Creating a Speeddial Key
- Speeddial Prefix
- Press-and-Hold to Create a Speeddial (applicable to programmable keys and keypad keys)
- Creating a Speeddial Using the Speed Dial Edit Option
- Creating a Speeddial Key Using the Save Key
- Creating a Speeddial Using a Programmable Key
- Creating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI
- Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial Key
- Editing Speeddial Keys
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF List Key
- Flash Key
- Automatic Call Distribution (ACD) Key (for Sylantro Servers)
- Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
- XML Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return (lcr) Key (for Sylantro Servers)
- Call Forward Key
- BLF/Xfer
- Speeddial/Xfer
- Speeddial/Conf
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key (Sends the RTP Stream)
- None Key
- Deleting a Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Directory List
- Callers List
- Account Configuration (DND and Call Forwarding)
- Missed Calls Indicator
- Voicemail
- Additional Features
- Star Codes
- Suppress DTMF Playback
- Display DTMF Digits
- Enable/Disable Call Waiting
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Incoming Call Interrupts Dialing
- Switch UI Focus to Ringing Line
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- UPnP Mapping Lines (for remote phones)
- Message Waiting Indicator
- Incoming Intercom Call Features
- Using Redial Key for “Last Number Redial”
- Group RTP Paging (receives RTP streams)
- Use LLDP ELIN
- Shared Call Appearance (SCA) Call Bridging
- Available Features Enabled by Administrators
- Outgoing Intercom Calls
- Missed Call Summary Subscription
- Customizable Callers List Key
- Autodial (Hotline and Warmline)
- Centralized Conferencing
- Answer and Ignore Keys for XML Applications
- Playing a WAV File On Your Phone
- Using the Keypad During Active XML Applications
- Key Redirection
- XML Applications and Off-Hook Interaction
- XML Override for a Locked Phone
- RTP Recording and Simultaneous Playing
- “Hold” Feature Enhancement (for Broadsoft Servers)
- Configurable Save and Delete Keys
- Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS)
- Diverting Calls from Your Phone
- Display of Call Destination Information
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new Voice Mail Message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the “No Service” message?
- How do I change my user password?
- Why does my phone display "Bad Encrypted Config"?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Appendix A - Time Zone Codes
- Index

Index-2 Model 9143i IP Phone User Guide
Index
Index
G
goodbye key 8
Goodbye key cancels incoming call
165
configuring
165
using
166
group RTP paging
172
H
handsfree key 9
headset mode
27
headset, using
98
headset/speaker mode
27
hold key
8
hold, feature enhancement using
184
I
ignore sofkey 180
incoming call interrupts dialing
160
installation and setup, 9122i
3
intercom calls
incoming call features
169
intercom, outgoing calls using
178
Introduction
193
IP address of the phone
19
IP address, finding
19
K
key redirection 182
keys
Answer softkey for XML
180
as empty key
95
as Last Call Return
79
BLF/Xfer
81
call forward
80
Ignore key for XML
180
paging
93
Services key
89
Speeddial/Conf key
85
Speeddial/Xfer
83
L
language
latin 2 character set
40
overview
32
specifying on IP phone
32
last call return key
79
line, setting on programmable key
50
line/call appearance keys
9
lines settings
47
LLDP ELIN
174
lock/unlock the phone
191
locking/unlocking the phone
44
via a programmable key
87, 91
M
message waiting indicator, configuring 168
microphone mute, for intercom
169
microphone volume, headset
27
missed call summary subscription
178
missed calls indicator
accessing and clearing
148
overview
148
N
navigation keys 8
no service
189
O
options
simplified menu
12
options key
9
P
paging, softkeys for 93
park/pickup
using on the IP phone
78
password, resetting user’s
42
phone status
41
playing a WAV file
181
preferred line
163
preferred line timeout
163