User guide

186 Model 9143i IP Phone User Guide
Available Features Enabled by Administrators
Diverting Calls from Your Phone
Your Administrator can enable/disable a feature on your phone that allows incoming calls to be
diverted to another phone if required.
When an outgoing call from your phone is being diverted to another destination (i.e., via call
forward), the phone displays the Caller ID (phone number and/or caller name) of the new
destination and the reason for the call diversion. Similarly, at the new destination, the Caller ID
of the original call destination displays.
See examples of the phones’ LCD below.
The diversion LCD screens scroll every 3 seconds.
To enable this call diverting feature, contact your System Administrator.
Call Diversion Example
1 Tim calls Mark at x400.
2 Mark’s phone is busy.
3 Mark’s phone diverts the incoming call to another destination (Roger @ x 464).
4 Tim’s phone displays name and extension of where the call is being diverted to and
reason for diverting the call. The screen scrolls between Screen 1 and Screen 2.
5 Roger’s phone accepts the call and displays the name and number of the phone the
incoming call (Tim) and the name (or number) of the original destination (Mark). The
screens scroll between Screen 1 and Screen 2..
Tim’s Phone @ x462
Roger’s Phone @ x464
diverted to
3-Line LCD Display
Tim @ 463 calls Mark’s phone which is busy
Roger @ 464 receives the incoming call from Tim
divertted from Mark
and diverts to Roger.
Roger
464
1
2
Diverting:
User-Busy
Tim
462
1
2
Via:
Mark
3-Line LCD Display