User guide
Table Of Contents
- Software License Agreement
- Table of Contents
- About This Guide
- Introduction
- Getting Started
- IP Phone Keys and Key Descriptions
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Line Key
- Creating a Speeddial Key
- Speeddial Prefix
- Press-and-Hold to Create a Speeddial (applicable to programmable keys and keypad keys)
- Creating a Speeddial Using the Speed Dial Edit Option
- Creating a Speeddial Key Using the Save Key
- Creating a Speeddial Using a Programmable Key
- Creating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI
- Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial Key
- Editing Speeddial Keys
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF List Key
- Flash Key
- Automatic Call Distribution (ACD) Key (for Sylantro Servers)
- Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
- XML Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return (lcr) Key (for Sylantro Servers)
- Call Forward Key
- BLF/Xfer
- Speeddial/Xfer
- Speeddial/Conf
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key (Sends the RTP Stream)
- None Key
- Deleting a Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Directory List
- Callers List
- Account Configuration (DND and Call Forwarding)
- Missed Calls Indicator
- Voicemail
- Additional Features
- Star Codes
- Suppress DTMF Playback
- Display DTMF Digits
- Enable/Disable Call Waiting
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Incoming Call Interrupts Dialing
- Switch UI Focus to Ringing Line
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- UPnP Mapping Lines (for remote phones)
- Message Waiting Indicator
- Incoming Intercom Call Features
- Using Redial Key for “Last Number Redial”
- Group RTP Paging (receives RTP streams)
- Use LLDP ELIN
- Shared Call Appearance (SCA) Call Bridging
- Available Features Enabled by Administrators
- Outgoing Intercom Calls
- Missed Call Summary Subscription
- Customizable Callers List Key
- Autodial (Hotline and Warmline)
- Centralized Conferencing
- Answer and Ignore Keys for XML Applications
- Playing a WAV File On Your Phone
- Using the Keypad During Active XML Applications
- Key Redirection
- XML Applications and Off-Hook Interaction
- XML Override for a Locked Phone
- RTP Recording and Simultaneous Playing
- “Hold” Feature Enhancement (for Broadsoft Servers)
- Configurable Save and Delete Keys
- Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS)
- Diverting Calls from Your Phone
- Display of Call Destination Information
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new Voice Mail Message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the “No Service” message?
- How do I change my user password?
- Why does my phone display "Bad Encrypted Config"?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Appendix A - Time Zone Codes
- Index

142 Model 9143i IP Phone User Guide
Managing Calls
You can also use the following keys if required:
• All Off - Disables all CFWD states for the phone.
• All On - Enables all CFWD states for the phone.
4. Press the CHANGE key for the mode you selected in Step 2. Scroll to the CFWD State
screen. This screen displays the current state of the mode you selected. In the following
example, the CFWD All state is ON.
5. Press the CHANGE key in the CFWD State screen. Press NEXT to toggle the state of the
CFWD state ON or OFF. In the example in Step 4, you press NEXT to change the option to
OFF.
6. Press the SET key to save the change.
7. In the CFWD State screen, press the DOWN arrow key to scroll to the CFWD Number
screen and press CHANGE
8. Enter a phone number to apply to the current state in focus. When the phone is in the state
you specified, and a call comes into the phone, it forwards the call to the number you
specify.
9. Press SET to save the change.
Note: If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled
(and/or if the account has DND enabled), the CFWD All settings take precedence
over CFWD Busy and CFWD NoAns.
Note: In “Phone” mode, the initial configuration you set for an account applies
to all the accounts on the phone.
1. Cfwd All
1. Cfwd State
Done
On
Change
Cfwd State
Next
On
Set
Cfwd State
Next
Off
Set
Use to view
Change
CFWD State
Screen
2. Cfwd Number
Done
Change
Cfwd Number
Cancel
__
Set
Change
1. Cfwd All
1. Cfwd State
Done
On
Change
Use to view
CFWD Number
Screen