User guide

128 Model 9143i IP Phone User Guide
Managing Calls
Account Configuration (DND and Call Forwarding)
The 9143i has a feature that allows you to configure “Do Not Disturb” (DND) and “call
forwarding” (CFWD) for multiple accounts on the phone. You can set specific modes for the
way you want the phone to handle DND and CFWD. The three modes you can set on the phone
for these features are:
• Account
• Phone
•Custom
The following paragraphs describe account-based DND and CFWD:
• DND Account-Based Configuration
• Call Forward Account-Based Configuration
DND Account-Based Configuration
"Do Not Disturb" (DND) is a feature on the phone that prevents the phone from ringing and
receiving incoming calls. When DND is enabled with "call forwarding" (CFWD), any incoming
calls can be call forwarded to voicemail or another number. See "“Call Forward Account-Based
Configuration”" on page 133 for more information about call forwarding to other numbers.
On the 9143i, you can set DND on the phone-side for a specific account or for all accounts on
the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic
Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
DND performs according to the mode you set.
You can then configure a DND key on the phone using the Aastra Web UI at the path,
Operation->Programmable Keys. You can enable and disable DND by toggling the key, or by
setting DND for a specific account at the path,
Basic Settings->Account Configuration. Once you enable DND, "DND" displays on the LCD
for the applicable account.
Note: If there is only one account configured on the phone, then the mode
setting is ignored and the phone behaves as if the mode was set to “Phone”.
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DND On
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