User guide
Table Of Contents
- Software License Agreement
- Table of Contents
- About This Guide
- Introduction
- Getting Started
- IP Phone Keys and Key Descriptions
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Line Key
- Creating a Speeddial Key
- Speeddial Prefix
- Press-and-Hold to Create a Speeddial (applicable to programmable keys and keypad keys)
- Creating a Speeddial Using the Speed Dial Edit Option
- Creating a Speeddial Key Using the Save Key
- Creating a Speeddial Using a Programmable Key
- Creating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI
- Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial Key
- Editing Speeddial Keys
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF List Key
- Flash Key
- Automatic Call Distribution (ACD) Key (for Sylantro Servers)
- Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
- XML Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return (lcr) Key (for Sylantro Servers)
- Call Forward Key
- BLF/Xfer
- Speeddial/Xfer
- Speeddial/Conf
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key (Sends the RTP Stream)
- None Key
- Deleting a Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Directory List
- Callers List
- Account Configuration (DND and Call Forwarding)
- Missed Calls Indicator
- Voicemail
- Additional Features
- Star Codes
- Suppress DTMF Playback
- Display DTMF Digits
- Enable/Disable Call Waiting
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Incoming Call Interrupts Dialing
- Switch UI Focus to Ringing Line
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- UPnP Mapping Lines (for remote phones)
- Message Waiting Indicator
- Incoming Intercom Call Features
- Using Redial Key for “Last Number Redial”
- Group RTP Paging (receives RTP streams)
- Use LLDP ELIN
- Shared Call Appearance (SCA) Call Bridging
- Available Features Enabled by Administrators
- Outgoing Intercom Calls
- Missed Call Summary Subscription
- Customizable Callers List Key
- Autodial (Hotline and Warmline)
- Centralized Conferencing
- Answer and Ignore Keys for XML Applications
- Playing a WAV File On Your Phone
- Using the Keypad During Active XML Applications
- Key Redirection
- XML Applications and Off-Hook Interaction
- XML Override for a Locked Phone
- RTP Recording and Simultaneous Playing
- “Hold” Feature Enhancement (for Broadsoft Servers)
- Configurable Save and Delete Keys
- Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS)
- Diverting Calls from Your Phone
- Display of Call Destination Information
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new Voice Mail Message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the “No Service” message?
- How do I change my user password?
- Why does my phone display "Bad Encrypted Config"?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Appendix A - Time Zone Codes
- Index
110 Model 9143i IP Phone User Guide
Handling Calls
6. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding
them to the Conference 1.
7. Press the Conf Key again to add Party 3 to Conference 1. Party 1 (which is yourself), Party
2, and Party 3 are all connected to Conference 1.
8. Press an available Line Key (or answer an incoming call on an available line). If calling out,
call Party 4.
9. Wait for Party 4 to answer. When Party 4 answers, you can consult with them before adding
them to the conference.
10. Press the Conf Key to add Party 4 to Conference 1.
11. Press the Line Key that has Conference 1.
12. Press the Conf Key to join all parties (Parties 1 through 4) on Conference 1.
13. To add more parties, repeat steps 8 through 12.
If any party in the conference hangs up (including the party that began the conference), all other
parties in the conference are still connected.
Setting Up Multiple Conferences (for Sylantro Server only)
1. Start Conference 1 using the procedures in the previous section, “Setting Up a Conference
and Adding Multiple Parties (for Sylantro and Broadsoft Servers)”.
2. When you are finished adding all required parties to Conference 1, press an available Line
Key to start Conference 2. You are Party 1 on Conference 2. Call Party 2.
3. When Party 2 answers, press the Conf Key.
4. Press an available Line Key.
5. Call Party 3 for Conference 2.
6. When Party 3 answers, press the Conf Key to join Parties 1 (which is yourself), Party 2, and
Party 3 on Conference 2.
You now have two active conferences on two different lines.
If any party in a conference hangs up (including the party that began the conference), all other
parties in the conference are still connected.
Note: You can use 2 and 5 to scroll through and see the numbers and names (if
available) of the parties in the conference call. When a name is displayed, pressing
4 drops the displayed party from the call.
Note: The 9143i is limited to 9 conferences (a single conference each on lines 1
through 9).
Note: When you are connected to multiple conference calls, and you put a
conference on hold, the conference may be on hold for a limited period of time
before it is disconnected. Contact your System Administrator for more information.