User guide

Forwarding Calls
21
6.4 Call Forwarding for Other Users
In order to program call forwarding for call numbers of other users, you must have
the “Call forwarding for other user” authorisation. Also, you can only configure call
forwarding only for those users whose terminal have not been blocked for this
type of access (these users will themselves have the authorisation “Prevent call for-
warding by other user”). Please consult your system administrator if you have
questions regarding these authorisations.
Call forwarding for call numbers of other users always apply for internal and
external calls.
Immediately
On:
H*214* Z (user’s internal call no.) * Z(destination no.) #
Off: H#214* Z (user’s internal call no.) #
Calls for the user will immediately be forwarded to the other terminal. When the
user pick ups their headset they hear the special dialling tone.
On busy
On:
H*674* Z (user’s internal call no.) * Z (destination no.) #
Off:
H#674* Z (user’s internal call no.) #
If the terminal of the user is busy, then calls will immediately be forwarded to the
other terminal.
After delay
On:
H*614* Z (user’s internal call no.) *Z(destination no.)
*Z(period of time in seconds, e. g. 20) #
Off:
H#614* Z (user’s internal call no.) #
Calls are signalled on the users terminal and after the specified period of time are
forwarded to the other terminal.