User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Managing Calls
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Missed Calls Indicator
The IP phone has a missed calls indicator that increments the number of missed calls to the phone. This feature is accessi-
ble from the IP phone UI only.
The number of calls that have not been answered increment on the phone’s idle screen as # Missed Calls. As the number
of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List. The user can
access the Callers List and clear the call from the list. Once the user accesses the Callers List, the # Missed Calls on the idle
screen is cleared.
Accessing and Clearing Missed Calls
Downloading the Callers List to Your PC
You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the
phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
You can use any spreadsheet application to open the file for viewing. The following is an example of a callerlist.csv file in a
spreadsheet application. This file displays the name, phone number, and the line that the call came in on.
IP Phone UI
1. Press programmed Callers List key on the phone.
2. Use the
2 and 5 keys to scroll through the line items in the Callers List. The icon indicates a missed call.
3. To clear a line item from the Callers List, select the line item you want to delete and press the programmed Delete
key twice. The line item is deleted from the Callers List.