User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer

Managing Calls
86 41-001522-00 REV00 – 04.2014
Editing Entries in the Callers List
In the Callers List, if a keypad key is pressed when a number and/or a name is displayed, the cursor automatically adds
the digit at the left side of the number to enable the entry of the prefix.
Deleting An Entry in the Callers List
Deleting All Entries in the Callers List
Important!
The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need
to add a prefix.
IP Phone UI
1. Press the programmed Callers List key.
2. Press
2 and 5 to find the entry you want to edit. Press 2 to view the most recent call, or 5 to see the oldest call on your list.
3. Press any key on the keypad to begin editing.
4. To move the cursor one digit to the right, press 4. To erase one digit to the left of the cursor, press 3.
5. To dial the displayed number press , lift the handset, or press any Line keys.
IP Phone UI
1. Press the programmed Callers List key.
2. Press
2 and 5 to find the item you want to delete.
3. Press the programmed Delete key.
4. Press the programmed Delete key again at the prompt to erase the item.
IP Phone UI
1. Press the programmed Callers List key.
2. Press the programmed Delete key.
3. Press the programmed Delete key again at the prompt to erase all items.
DELETE again to
erase this item
DELETE again to
erase all items
Callers List is
empty