User guide

Handling Calls
78 41-001522-00 REV00 – 04.2014
If any party in the conference hangs up (including the party that began the conference), all other parties in the confer-
ence are still connected.
Setting Up Multiple Conferences (for Sylantro Call Manager only)
If any party in a conference hangs up (including the party that began the conference), all other parties in the conference
are still connected.
Joining Additional Parties to Active Conferences
In centralized conferencing, you can join multiple incoming or outgoing calls to active conferences. Before following this
procedure, at least one active conference must exist on your phone.
7. Press the programmed Conference key again to add Party 3 to Conference 1. Party 1 (which is yourself), Party 2, and
Party 3 are all connected to Conference 1.
8. Press an available Line key (or answer an incoming call on an available line). If calling out, call Party 4.
9. Wait for Party 4 to answer. When Party 4 answers, you can consult with them before adding them to the conference.
10. Press the programmed Conference key to add Party 4 to Conference 1.
11. Press the Line key that has Conference 1.
12. Press the programmed Conference key to join all parties (Parties 1 through 4) on Conference 1.
13. To add more parties, repeat steps 8 through 12.
Note:
The 6863i is limited to 2 conferences (a single conference each on lines 1 and 2).
1. Start Conference 1 using the procedures in the previous section, “Setting Up a Conference and Adding Multiple Parties
(for Sylantro and BroadSoft Call Managers)”.
2. When you are finished adding all required parties to Conference 1, press an available Line key to start Conference 2.
You are Party 1 on Conference 2. Call Party 2.
3. When Party 2 answers, press the programmed Conference key.
4. Press an available Line key.
5. Call Party 3 for Conference 2.
6. When Party 3 answers, press the programmed Conference key to join Parties 1 (which is yourself), Party 2, and Party
3 on Conference 2.
You now have two active conferences on two different lines.
Note:
When you are connected to multiple conference calls, and you put a conference on hold, the conference may be on
hold for a limited period of time before it is disconnected. Contact your System Administrator for more information.
1. As Party 1, pickup the handset or press the key.
2. Call Party 2 by dialing their number (or answer an incoming call of a Party).
3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to the conference.
4. Press the programmed Conference key.
5. Press the Line key that has the active conference.
6. Press the programmed Conference key again to join the parties to the active conference.