User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer

Line Keys and Programmable Keys
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Configuring an XML Key
Accessing the XMLApplication
After XML applications have been saved to your IP phone, and after a key has been configured to access the XML applica-
tion(s), the customized service is ready for you to use.
Aastra Web UI
1. Click on Operation > Programmable Keys.
2. Select from Key 1 through Key 3.
3. In the Type field, select XML to apply to the key.
4. In the Value field, enter a URI(s) to apply to this key.
Notes:
• Contact your System Administrator for the appropriate value to enter in the Value field.
• If you specify multiple URIs in the Value field, a list of XML applications appears for selection after pressing the
XML key.
5. To access XML services through the Services menu, in the XML Application URI field, enter the XML application URI
provided by your System Administrator.
6. In the XML Application Title field, enter the XML application title that you want to display as the Services menu title
on your phone.
7. Click Save Settings.
IP Phone UI
1. Press the key configured for XML on the 6863i phone.
2. Use the 5 and 2 to scroll through the XML applications.
3. For menu and directory services, select a service to display the information for that customized service. Message
services display to the screen after pressing the key. For user input services, follow the prompts as appropriate.
4. To exit from the XML screen, press the key.