User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Line Keys and Programmable Keys
46 41-001522-00 REV00 – 04.2014
XML Key
The 6863i IP phone has a feature you can enable called XML (Extensible Markup Language). XML is a markup language
much like HTML. Your System Administrator can create customized XML applications and load them to your IP phone.
These services include things like weather and traffic reports, contact information, company info, stock quotes, or cus-
tom call scripts. You can configure XML using the Aastra Web UI only.
Using the Aastra Web UI, you can configure a key to access XML applications. Under Operations > Programmable Keys you
can assign a key the type XML.
After an XML key is configured, you can use the IP phone UI to access the XML applications.
You can also specify an XML URI and a Services title using the following XML fields:
• XML Application URI
• XML Application Title
The XML Application URI is the URI loaded by your phone when accessing XML services through the Services menu.
Contact your System Administrator for the applicable XML URI to enter in the XML Application URI field.
If you use the Services key to access the XML features, the XML Application Title is the title that displays on the Services
Menu in the IP phone UI.
Note:
The XML services must be set up by your System Administrator before you can use the key. Contact your System
Administrator for more information.
Note:
Contact your System Administrator for the applicable URI to enter in this field.