User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Line Keys and Programmable Keys
41-001522-00 REV00 – 04.2014 39
Creating a Speed Dial Key
The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed
dialing. You can program the keys on the 6863i to speed dial outside numbers, dial directly to another person’s line or
extension, or set it up to quickly access features such as Caller ID (*69) and voicemail.
The speed dial function can be set using the IP phone UI or the Aastra Web UI
.
You can create speed dial keys using any of the following methods:
• Using the Aastra Web UI at the paths:
– Operation > Programmable Keys
– Operation > Keypad Speed Dial
• By pressing and holding a programmable key or keypad key
• Using the IP phone UI at the path:
– Options > Preferences > Speed Dial Edit
Speed Dial Prefix
The speed dial feature also allows you to specify a preset string of numbers followed by a + that the phone dials automati-
cally after pressing the speed dial key. You can use this feature for numbers that contain long prefixes.
For example, if you had the following speed dial configuration in the Aastra Web UI:
Key 1
Type: Speeddial
Value: 1234567+
Line: 2
Then, after you press key 1 on the phone, the prefix number displays on the phone screen. The phone proceeds to dial the
prefix number automatically and pauses for you to enter the remaining phone number using the keypad on the phone.
Use the following procedures to set speed dial on the 6863i IP phone.
Note:
You can use a speed dial key while on an active call by placing the active call on hold first, and then pressing the speed
dial key.