User guide

Customizing Your Phone
36 41-001522-00 REV00 – 04.2014
Emergency Dial Plan
Public telephone networks in countries around the world have a single emergency telephone number (emergency serv-
ices number), that allows a caller to contact local emergency services for assistance when required. The emergency tele-
phone number may differ from country to country. It is typically a three-digit number so that it can be easily remem-
bered and dialed quickly. Some countries have a different emergency number for each of the different emergency serv-
ices.
You can specify the digits to dial on the IP phone for contacting emergency services. Once you specify the emergency
number(s) on the phone, you can dial those numbers directly on the keypad when required and the phone automatically
dials to those emergency services.
You can set the emergency dial plan using the Aastra Web UI only.
The following table describes the default emergency numbers on the IP phones.
Defining an Emergency Dial Plan
Note:
Contact your local phone service provider for available emergency numbers in your area.
Emergency Number Description
911 A United States emergency number.
999 A United Kingdom emergency number.
112 An international emergency telephone number for GSM mobile phone networks.
In all European Union countries it is also the emergency telephone number for both mobile and fixed-line telephones.
110 A police and/or fire emergency number in Asia, Europe, Middle East, and South America.
Aastra Web UI
1. Click on Operation > Phone Lock.
2. In the Emergency Dial Plan field, enter the 3-digit number used in your local area to contact emergency services.
For multiple numbers, enter a | between each emergency number. For example:
911|110
Default for this field is 911|999|112|110.
3. Click Save Settings to save the emergency dial plan to your phone.