User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Customizing Your Phone
34 41-001522-00 REV00 – 04.2014
Restarting Your Phone
You may want to restart your phone to check for updates on the server or you may occasionally need to restart your
phone for configuration changes to your phone or network settings to take effect. You may also need to restart your
phone if you have been asked to do so by your System Administrator or should you experience any unexpected behav-
ior.
Phone Lock
You can lock your phone to prevent the phone from being used or configured. You can lock the phone using any of the
following:
• At the path Options > Phone Lock on the IP phone UI.
• At the path Operations > Phone Lock on the Aastra Web UI.
• At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see
“Phone Lock Key” on page 63.
In the Aastra Web UI, the Operation > Phone Lock path also allows you to perform the following:
• Reset a user password. Clicking on the Reset key in the Reset User Password field displays a screen that allows you to
enter and save a new user password.
• Set an emergency dial plan. An emergency dial plan can be 911, 999, 112, 110 or all of the above. The default emer-
gency dial plan is 911|999|112|110.
The following procedures describe locking the phone, setting an emergency dial plan, and resetting the user password.
IP Phone UI
1. Press the key on the phone to enter the Options List.
2. Select Restart Phone.
3. Press # Confirm to confirm the restart of the phone. If you do not wish to restart your phone, press the 3 Cancel
key to cancel.
Note:
Your phone is out of service temporarily during the restart and downloading process.
Aastra Web UI
1. Click on Operation > Reset.
2. Click Restart.
3. Click OK at the confirmation prompt.