User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer

Customizing Your Phone
41-001522-00 REV00 – 04.2014 21
Enabling/Disabling Live Dialpad
Set Audio
Audio Mode
The 6863i allows you to use a handset or speaker (handsfree) mode to handle incoming and outgoing calls. In speaker
audio mode, pressing the key on the phone switches to the hands free speakerphone. To switch to the handset,
simply lift the handset from its cradle.
Time and Date
On the IP phones, you can configure the following:
• Time and date
• Time and date format
• Time zone
• Daylight savings time
• Time servers
Configuring Time and Time Format
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Preferences.
3. Select Live Dialpad.
4. Use the 5 and 2
navigation keys to navigate to ON or OFF.
5. Press the key or select 4Set to save your selection.
Note:
Only the time and date formats and time servers can be set using the Aastra Web UI
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Preferences.
3. Select Time and Date.
4. Select Set Time.
5. Using the keys on the keypad, enter a time to set on the IP phone. Use the * key to set either AM or PM.
6. Press the key or select 2Done to save the time setting.
7. Select Time Format.
8. Using the 5 and 2
navigation keys, set the Time Format to either a 12 hour format or a 24 hour format. Default
is 12 Hour.
9. Press the key or select 4Set to save the Time Format you selected.