User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Methods for Customizing Your Phone
12 41-001522-00 REV00 – 04.2014
The following categories display in the side menu of the Aastra Web UI: Status, Operation, and Basic Settings.
Headings Descriptions
Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware informa-
tion regarding the IP phone, and information about the SIP account(s) currently configured on the phone. The information in the Sta-
tus window is read-only.
Operation User Password - Allows you to change the user password.
Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to prevent any changes to the phone and to
prevent use of the phone, as well as reset the user password.
Programmable Keys - Allows you to configure up to 3 programmable keys with functions identified in the list below.
Keypad Speed Dial - Allows you to assign a speed dial number to a specific digit on the phone’s keypad/dialpad for speed dialing pur-
poses.
Directory - Allows you to copy the Callers List and Directory from your IP phone to your PC.
Reset - Allows you to restart the IP phone when required.
Basic Settings Preferences - Allows you to enable/disable the following:
• Display DTMF Digits
• Play Call Waiting Tone
• Stuttered Dial Tone
• XML Beep Support
• Status Scroll Delay (seconds)
• Switch UI Focus to Ringing Line
• Call Hold Reminder During Active Calls
• Call Hold Reminder
• Call Waiting Tone Period
• Preferred line
• Preferred line Timeout (seconds)
• Goodbye Key Cancels Incoming Call
• Message Waiting Indicator Line
• DND Key Mode
• Call Forward Key Mode
This category also allows you to configure:
• Incoming Intercom Call Settings
• Group Paging RTP Settings
• Ring Tones (global and per-line basis)
• Time and Date Settings
• Language Settings
Account Configuration - Allows you to configure DND and Call Forward by account. You can have multiple accounts on the 6863i.
• None • Directory
• Speeddial • Callers List
• Do Not Disturb (DND) • Redial
• Extensible Markup Language (XML) • Conference
• Flash • Transfer
• Sprecode • Intercom (Icom)
• Park • Services
• Pickup • Phone Lock
• Last Call Return • Paging
• Call Forward • Save
• Speeddial/Xfer • Delete
• Speeddial/Conf