User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
41-001522-00 REV00 – 04.2014 Index-1
Index
Numerics
6863i
customizing
.................................................................................................. 9, 17
feature
....................................................................................................................1
incomplete configuration message
.............................................................8
keys and key descriptions
...............................................................................3
no service message
............................................................................................8
requirements
........................................................................................................2
A
Aastra Web UI
Operaton parameters
.................................................................................... 12
phone status
..................................................................................................... 12
about this guide
..........................................................................................................1
account configuration
........................................................................................... 89
allow barge-in, for intercom
..............................................................................120
audio, setting
............................................................................................................ 21
auto-answer, for intercom
.................................................................................120
C
Call Forward key ...................................................................................................... 53
call forwarding, keys for
........................................................................................ 53
call hold reminder
.................................................................................................114
call hold reminder during active calls
............................................................113
call waiting tone
....................................................................................................108
call waiting tone period
......................................................................................115
callers list
.................................................................................................................... 85
Callers List key
........................................................................................... 57, 58, 60
callers list, downloading to phone
.................................................................... 88
calls, ending
.............................................................................................................. 79
calls, handling
........................................................................................................... 72
calls, making
.............................................................................................................. 68
calls, managing
........................................................................................................ 80
calls, placing on hold
............................................................................................. 72
calls, receiving
.......................................................................................................... 71
calls, transferring
..................................................................................................... 73
conference calls
....................................................................................................... 76
conferencing
centralized
......................................................................................................... 77
ending
................................................................................................................. 79
local
...................................................................................................................... 76
transfer remaining parties
............................................................................ 79
D
deleting a key ........................................................................................................... 67
dial plan, emergency
.............................................................................................. 36
dial tones, stuttered
.............................................................................................109
dialing a number
..................................................................................................... 68
dialpad, live
............................................................................................................... 20
Directory key
............................................................................... 56, 57, 58, 59, 60
directory key
............................................................................... 56, 57, 58, 59, 60
directory, downloading to PC
............................................................................. 83
directory, downloading to phone
..................................................................... 84
DND key
...................................................................................................................... 45
DND, enabling/disabling
...............................................................................89, 94
documentation
...........................................................................................................1
E
empty key ...........................................................................................................66, 67
F
Flash key .....................................................................................................................48
G
getting started .............................................................................................................6
goodbye key
.................................................................................................................4
Goodbye key cancels incoming call
...............................................................118
configuring
......................................................................................................118
group RTP paging
..................................................................................................122
H
hold key ..........................................................................................................................4
I
idle screens ...................................................................................................................7
incomplete configuration
.......................................................................................8
Indication of transferred calls
.............................................................................75
installation and setup
...............................................................................................2
intercom calls, incoming call features
...........................................................120
Intercom key
.............................................................................................................61
IP address of the phone
........................................................................................14
IP address, finding
...................................................................................................14
K
key panel .......................................................................................................................4
Keypad Keys
.................................................................................................................5
keys
Call Forward key
............................................................................................... 53
descriptions of
.....................................................................................................3
Directory key
....................................................................... 56, 57, 58, 59, 60
DND key
..............................................................................................................45
Flash key
..............................................................................................................48
goodbye
.................................................................................................................4
hold
..........................................................................................................................4
Intercom key
......................................................................................................61
line
............................................................................................................................4
navigation
.............................................................................................................4
None key
......................................................................................................66, 67
options
....................................................................................................................4
Paging key
..........................................................................................................64
Park and Pickup keys
...................................................................................... 50
Phone Lock key
.................................................................................................63
programmable
.....................................................................................................4
Services key
........................................................................................................62
speaker
...................................................................................................................4
Speeddial key
....................................................................................................39
Speeddial/Conf key
......................................................................................... 55
Speeddial/Xfer key
.......................................................................................... 54
Sprecode key
..................................................................................................... 49
volume control
....................................................................................................4
XML key
............................................................................................................... 46
L
language
latin 2 character set
......................................................................................... 31
overview
............................................................................................................. 25
specifying on IP phone
..................................................................................25
last call return key
...................................................................................................52
line keys
.........................................................................................................................4