User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Additional Features
118 41-001522-00 REV00 – 04.2014
Goodbye Key Cancels Incoming Calls
The 6863i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming
calls presented to the phone when you are on an active call. The parameter is called Goodbye Key Cancels Incoming
Call and is configurable via the Aastra Web UI.
If you enable this parameter, which is the default, pressing the
key rejects calls coming into the phone while you
are on an active call. When you disable this parameter, pressing the key hangs up the active call.
If you disable this feature, and the phone receives another call when an active call is already present, the 6863i displays
2Ignore on the LCD. For the 6863i, you must use the 2 navigation key to ignore the call.
Configuring Goodbye Key to Cancel Incoming Calls
Aastra Web UI
1. Click on Basic Settings > Preferences > General.
2. The Goodbye Key Cancels Incoming Call field is enabled by default. If required, disable this field by unchecking the
check box.
3. Click Save Settings.