User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Additional Features
114 41-001522-00 REV00 – 04.2014
Call Hold Reminder (on single hold)
On the 6863i IP phone, you can enable or disable a feature that will start the reminder ring splash timer as soon as you
put a call on hold (even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring
splash periodically for the single call on hold. When disabled, no reminder ring splash is audible.
You can enable or disable this feature using the Call Hold Reminder parameter in the Aastra Web UI.
Configuring Call Hold Reminder
Aastra Web UI
1. Click on Basic Settings > Preferences > General.
2. The Call Hold Reminder field is disabled by default. To enabled this field, check the box.
When this feature is enabled, the reminder ring splash timer starts as soon as you put a call on hold (even when
no other calls are active on the phone). The phone initiates a reminder ring splash periodically for the single call
on hold. When disabled, no reminder ring splash is audible.
3. Click Save Settings.