User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer

Additional Features
41-001522-00 REV00 – 04.2014 113
Call Hold Reminder During Active Calls
The IP phones allow you to enable or disable the ability for the phone to initiate a continuous reminder tone on the active
call when another call is on hold. For example, when this feature is enabled, and the call on Line 1 is on hold, and then the
you answer a call on Line 2 and stay on that line, a reminder tone is played in the active audio path on Line 2 to remind you
that there is still a call on hold on Line 1.
When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold.
You can enable or disable this feature using the Call Hold Reminder During Active Calls parameter in the Aastra Web UI.
Configuring Call Hold Reminder During Active Calls
Aastra Web UI
1. Click on Basic Settings > Preferences > General.
2. The Call Hold Reminder During Active Calls field is disabled by default. To enabled this field, check the box.
When this feature is enabled, a reminder tone is heard on the active call when another call is on hold. When
disabled, a ring splash is heard when the active call hangs up and there is still a call on hold.
3. Click Save Settings.