User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer

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Additional Features
This section describes additional features you can use on the 6863i phone.
Display DTMF Digits
A feature on the IP phones allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP
phone when using the keypad to dial, or when dialing from a programmed key.
DTMF is the signal sent from the phone to the network that you generate when you press the phone’s touch keys. This is
also known as touch-tone dialing. Each key you press on your phone generates two tones of specific frequencies. One
tone is generated from a high-frequency group of tones and the other from a low frequency group.
If you enable the Display DTMF Digits parameter, the digits you are dialing from the keypad or from a programmable key
display to the IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing).
You can enable the Display DTMF Digits parameter using the Aastra Web UI.
Configuring Display of DTMF Digits
Aastra Web UI
1. Click on Basic Settings > Preferences > General.
2. Enable the Display DTMF Digits field by checking the check box.
Disable this field by unchecking the box). Default is disabled.
3. Click Save Settings.