User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods for Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Creating a Speed Dial Key
- Editing Speed Dial Keys
- Do Not Disturb (DND) Key
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- Speeddial/Xfer
- Speeddial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Services Key
- Phone Lock Key
- Paging Key
- Save Key
- Delete Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Star Codes
- Other Features
- Troubleshooting Solutions
- Why is my display blank?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Managing Calls
41-001522-00 REV00 – 04.2014 101
CFWD in Phone Mode
IP Phone UI
1. Use the 3 and 4 navigation keys to scroll through each account.
In the above example, account 1 and account 2 are the accounts configured on the phone. Both accounts have
CFWD enabled as indicated by the CFWD All message.
Note:
In Phone mode, when you change the call forward configuration for an account, the change applies to all accounts.
2. Press the Call Forward key. The Call Forward menu displays. Use the
2 and 5 navigation keys to scroll through each
state type.
In the above example, CFWD All is enabled as indicated by a check mark (), CFWD Busy is enabled but no call
forward phone number configured as indicated by a
!, and CFWD No Answer is disabled, as indicated by an X.
3. Select a state using the
2 and 5 navigation keys.
You can enable/disable a specific account on the phone with any or all of the following states. However, the config-
uration you set will apply to all accounts on the phone.
• All: Forwards all incoming calls for the respective account to the specified number.
• Busy: Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account
is currently engaged in another call.
• No Answer: Forwards incoming calls to a specified number if the call has not been answered for the specified
number of rings.
Note:
If CFWD All, CFWD Busy, and CFWD No Answer are all enabled (and/or if the account has DND enabled), the CFWD
All settings take precedence over CFWD Busy and CFWD No Answer.
You can also use the following keys if required:
• All Off: Disables all CFWD states for the current account in focus
• All On: Enables all CFWD states for the current account in focus
Note:
In Phone mode, the initial configuration you set for an account applies to all the accounts on the phone.
John Smith
CFWD All
Tue Aug 20 2:55pm
L1
J. Smith
CFWD All
Tue Aug 20 2:55pm
L2
Cfwd Mode
1. All
Done Change
Cfwd Mode
2. Busy !
Done Change
Cfwd Mode
3. No Answer X
Done Change
Cfwd Mode
4. All Off
Done Change
Cfwd Mode
5. All On
Done Change
Indicates
Indicates
CFWD Enabled
CFWD Disabled
Indicates
no CFWD
phone number
configured