AASTRA 6735i IP PHONE 22862-001 Firmware Version 3.2.2 2811 Internet Blvd Frisco, Texas 75034-1851 Tel +1 469 365 3000 Tel +1 800 468 3266 www.aastrausa.
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1st Edition (September 24, 2012) © Copyright 2012 Aastra USA Inc. All rights reserved. ® Information in this manual may change with product revisions. Aastra may add features or enhancements to the product(s) and/or program(s) described in this manual at any time. Technical Publications freezes the information in this manual based on the specified software and hardware releases. Publications writers incorporate such changes into newly released publication editions.
Software License Agreement Aastra, hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Aastra shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense directly or indirectly arising from the customer’s use of or inability to use this telephone, either separately or in combination with other equipment. This paragraph, however, shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal, family or household purposes.
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Table of Contents 3rd Edition (August 5, 2011) ..................................................................................................................2 Contact Information ..........................................................................................................................3 What to Expect when Contacting Company...................................................................................3 Trademarks and Acknowledgements ..................................................
3.4 Key Description ................................................................................................................... 22 3.5 Features .............................................................................................................................. 24 3.6 Clearspan Feature Access Codes ..................................................................................... 26 3.7 4 Softkey Display.............................................................................
6.1 Hold ..................................................................................................................................... 57 6.1.1 Place a Call on Hold............................................................................................... 57 6.1.2 Retrieve a Held Call ............................................................................................... 57 6.1.3 Automatic Hold ........................................................................................
6.23.1 7 Access XML Applications .................................................................................... 80 Callers List and Redial List ........................................................................................................... 81 7.1 7.2 Callers List ........................................................................................................................... 81 7.1.1 Callers List Display .......................................................................
Table of Figures Figure 1 Aastra 6735i IP Phone .......................................................................................................... 15 Figure 2 Handset/Headset Connection............................................................................................... 17 Figure 3 Idle State Screen ................................................................................................................... 21 Figure 4 6735i Keys and Functions.........................................
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1 About this Publication 1.1 Overview This guide explains how to use the features of your new Aastra 6735i IP phone. The features assigned to your phone were chosen by your system administrator according to the requirements of your organization; therefore, you may not have access to all the features presented in this document. 1.2 Audience This publication is intended for any user of the 6735i IP phone. 1.
1.4 References The following publications provide additional information for the 6735i IP phone. Title Description Aastra Model 6735i Installation Guide Installation and set-up instructions, general features and functions, and basic options list customization. This publication is included with the telephone.
2 Introduction 2.1 Overview The 6735i IP telephone provides communications over an IP Network using SIP telephony protocol. The 6735i has all the features of a regular business phone. 2.2 The 6735i IP Phone Figure 1 Aastra 6735i IP Phone 2.2.
4 call appearance lines with LEDs Supports up to 9 call lines HD audio (wideband) Full-duplex speakerphone for handsfree calls Headset mode support (via handset jack) Inline power support (based on 802.3af standard) which eliminates power adapters Enhanced busy lamp fields* Set paging* Expansion Modules - Allows you to configure an additional 36 softkeys with a M670i Expansion Module, or an additional 60 softkeys with a M675i Expansion Module.
Figure 2 Handset/Headset Connection 2.3.2 Headset (Optional) Turn the phone over and locate the headset jack marked . Insert the headset cord into the jack until it clicks into place. Then route the headset cord through the groove as shown in the above illustration.
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3 Getting Started 3.1 Installation and Setup If your system administrator has not already setup your 6735i, please refer to the Aastra Model 6735i Installation Guide for basic installation and physical setup of the 6735i. 3.2 Your system or network administrator manages the configuration and updates for the IP phones on the configuration server. New updates to your phone can be automatically scheduled from the server by your system administrator.
3.2.1 Configuration and Updates The 6735i then checks settings and looks for new configuration and firmware updates on the configuration server. If a new update is found, the phone displays the update it is installing (either "Updating Config" or "New Firmware"). This process could take a few moments while the configuration server downloads the latest updates. 45% Updating Config 50% Checking for Firmware... Do not unplug the phone! Do not unplug or remove power from the phone while it is restarting.
92% DSP 80% Network 94% SIP 3.2.4 Done Idle State Screen The idle state screen displays when your 6735i startup process is completed. L1 978-333-1001 Mon Mar 31 3:23pm Forward DND Voice Mail Callback Call Return More Figure 3 Idle State Screen 3.2.
3.3 6735i Keys and Functions 6 Programmable Keys with Status Lamps Message Waiting Lamp State-Based Softkeys with Status Lamps 8-Line LCD Screen Goodbye Key State-Based Softkeys with Status Lamps Options Key 4 Line/Call Appearances with Status Lamps Hold Key Speaker Key (Handsfree) with Status Lamp Redial Key Mute Key with Status Lamp Navigation Keys Volume Adjustment Keys Figure 4 6735i Keys and Functions 3.
Key L4 Description 4 line appearance keys. L3 L2 L1 Speaker Mute Activates the Speaker or Headset depending upon audio mode. Mutes the microphone so that your caller cannot hear you. The lamp indicator flashes when the microphone is on mute. Navigation keys: Up and Down arrows ( or ): Allow you to view status and text messages on the LCD display if the message consists of more than one line. Allow you to scroll through menu selections, such as the Options List.
3.5 Features Because Clearspan features are available by license only, you may not have access to all of them. The keys are configured by the system administrator according to the requirements of your organization. Contact your system administrator with any questions. Feature Description Commonly used features: Hold Handles held calls. Do Not Disturb Places the phone in the Do Not Disturb state. Incoming calls go directly to your pre-defined call forward/busy destination, usually your voicemail.
Feature Description Shared Call Appearance Call Retrieve Allows incoming calls to ring on up to 35 additional phones simultaneously and connecting to the first phone to be answered. A call on a shared line can be held on one phone and retrieved from any other phone. Shared Call Appearance Location Control Activation and Deactivation Allows you to activate or deactivate the shared call appearance at a particular station.
Feature Description Push to Talk (Intercom) Allows you to call another station, where the system requests that the destination station automatically answer, providing intercom-like functionality. A user or administrator can specify an accept list and a reject list. These are used to screen incoming Push-To-Talk sessions. The accept list indicates which users are allowed to call a station. The reject list indicates which users are not allowed to call a station.
In the following example, 8 features were configured on the softkeys of the phone. Main Idle Screen: Second Screen: 5 softkeys display along with the More softkey indicating there are more keys to see. When you use the More softkey, the top of the screen remains the same. L1 John Smith 1000 Mon Jun 4 3:23pm Forward DND Voice Mail Callback Call Return More The 3 remaining softkeys display plus the More softkey. The More softkey takes you back to the main screen.
Idle Screen Connected State Screen Connected State – Screen 2 The main idle screen: When you are connected to a call, the Drop softkey displays. The remaining softkeys from the main screen move to the second screen. L1 John Smith 1000 L1 John Smith L1 John Smith Mary Jones 1003 Mary Jones 1003 Mon Jun 4 3:23pm 05:15 Forward DND Voice Mail 3.
3.7.1.3 Softkey Line Appearance Status Icons Softkey Line Appearance Status Icons Activity 3.7.2 Icon Description Idle There is no call activity for the line appearance softkey. Connected A call is connected to the phone on this line appearance softkey. The equivalent on a line appearance hard key is a solid lamp. Ringing A call is ringing at in on this line appearance softkey. The equivalent on a line appearance hard key is a fast flashing lamp.
3.7.3.2 Message Waiting Indicator Lamp The Message Waiting Indicator (MWI) lamp is located at the top right of the phone. 3.7.4 MWI LED Status Description Slow Flash You have a new message (s). Rapid Flash You have an incoming call. Even Flash One or more calls are on hold. Volume Keys You can adjust the volume on the receiver, headset, speaker, and ringer using the Volume keys. Step Action Result Set Ringer Volume: 1. Leave the handset in the cradle. 2. Press the Volume keys .
3.7.6 Mute You can use the Mute key in any audio mode. Step Action Result Activate the Mute feature: 1. During a call: Press the Mute key. If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. The red Mute lamp flashes slowly. The microphone icon on the screen. You can hear the caller. The caller cannot hear you. L1 displays John Smith 2394 2394 03:15 Drop Conf Xfer More Deactivate the Mute feature: 1.
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4 Customize Your Phone You can customize your phone using the Phone User Interface (UI) and the Options List. 4.1 Phone UI Options List The Options List is a list of configuration options for your phone. The Options key allows you to access the list. The following table shows the phone options you can access with the Phone UI. Options requiring an administrator password are indicated. You can access the menus using the item numbers.
Menu Item Number 3 4.1.1 Main Menu Options SubMenu Item Number Phone Status Sub-menu Options Description 7 Language The language option has been predefined as English. 1 IP and MAC Addresses Displays the IP and MAC addresses. 2 LAN Port Displays LAN Port information. 3 PC Port Displays PC port information. 4 Firmware Info Displays the current firmware used by the phone.
Step 2. Action Result The corresponding option screen displays. Press or to scroll through the list of 7 options. Press Select or Or . Press the menu item number to go into the option. Exit and save changes: 1. Press the Done softkey. The change is saved and you return to the previous screen. Cancel changes: 1. Press the Cancel softkey. Or Press until the main screen displays. Or Press the Goodbye key. Exit the Options list: 1. Press the Goodbye key. Or 4.1.
Step Action Result Press Change to set the Call Forward mode. 3. Call Forward Mode All State: ON Number: 1005 Change AllAccts 4. Press 5. Enter the call forward number. Use Backspace to edit the Call Forward number. Cancel Done . Call Forward Mode All State: ON Number: 1005 Backspace AllAccts Cancel Done Press Done. 6. Once the number is programmed, it will not change until you change it again.
4.1.3 Preferences 4.1.3.1 Tones Step Action Result Ring Tone: Sets ring tone. Select from 5 different ring tones or choose silent ring tone. (Ring tone 1 is the default.) 1. Go to Options > Preferences. 2. Press Select or . The Preferences menu displays. The Tones option is the default. 3. Press Select or . The Tones menu displays. Ring tone is the default. Tones 1.Ring Tone 2.Tone Set Select Done 4. Press Select or . The Ring Tone screen displays. Ring Tone 1 is the default.
Step Action 2. Press Result to select Tone Set. Tones 1.Ring Tone 2.Tone Set Select Done 3. Press Select or . The Tone Set screen displays. US is the default. Tone Set Italy Mexico UK US Cancel Done 4. 5. 4.1.4 Press or to change the tone set. Valid values are: Australia Europe France Germany Italy Mexico UK US (Default) Press Done. The Tone Set option is saved. Display The Display option provides 7 contrast settings that brighten or darken the display.
Step 2. Action Result Press Select or . The Display options screen displays and Contrast Level is the first option. Display 1.Contrast Level 2.Backlight Select Done 3. Press Select or . The Contrast Level screen displays. Contrast Level Done 4. Use and 5. Press Done. to set the contrast level. The choice is saved. Backlight: 1. Go to Options > Preferences > Display. 2. Press to select Backlight. Display 1.Contrast Level 2.Backlight Select Done 3. Press Select or .
Step 5. Action Result Press Done. The choice is saved. Backlight on Auto: The Backlight automatically turns off after a specified period of time. You can reactivate the backlight by pressing any key. Valid values are between 1-7200 seconds. The default is 600 seconds. 1. Set the Backlight option to Auto. Backlight Off Auto Advanced Cancel Done 2. Press the Advanced softkey. The Backlight On Time screen displays. 10 seconds is the default timer. Backlight On Time 600 Backspace Cancel Enter 4.1.
Step Action Result 1. Go to Options > Preferences > Live Dialpad. 2. Press Select or . The Live Dialpad screen shows current status. The default is ON. Live Dialpad Off On Cancel Done 4.1.7 3. Press or 4. Press Done. to select Off or On. The change is saved. Set Audio The Set Audio option provides 4 audio combinations for maximum flexibility for handling calls. Incoming audio can be set to one of the following options: Option Description Speaker (Default) The default setting.
4.1.7.1 Set the Audio Option and Headset Volume Step 1. Action Result Go to Options > Preferences > Set Audio. The Set Audio screen displays. Set Audio 1.Audio Mode 2.Headset Mic Volume 3.DHSG Select Done 2. Press Select or . The Audio Mode screen displays. Speaker mode is the default. Audio Mode Speaker Headset Speaker/Headset Headset/Speaker Cancel Done 3. Use and 4. Press Done. to reset the audio option. The change is saved. The Set Audio menu displays again. Headset Volume: 1.
Step 3. Action Result Press Select or . The Headset Mic Volume screen displays. Headset Mic Volume Low Medium High Cancel Done 4. Press or 5. Press Done. to select the volume. The change is saved. DHSG – Electronic Hookswitch Support (EHS) 1. Go to Options > Preferences > Set Audio. 2. Press to select DHSG. DHSG DHSG is OFF DHSG is ON Cancel Done 4.1.8 3. Press to select DHSG is ON. 4. Press Done. DHSG is now on.
Step Action 1. Go to Preferences > Time and Date. 2. Press Select or . The Time and Date menu displays. Time and Date 1.Time Format 2.Daylight Savings 3.Date Format 4.Time Zone Select Done Time Format: Sets the time format display (12h or 24h clock). 1. Go to the Time Format option. 2. Press Select or 3. Use or option. . to scroll to the desired Time Format 12 Hour 24 Hour Cancel Done 4. Press Done. Daylight Savings: Sets daylight savings time. Automatic is the default. 1.
Step 2. Action Press Select or . Date Format Mon Jul 23 23-Jul-07 2007-07-23 23/07/2007 Cancel Done 3. Press or date format. 4. Press Done. to scroll to the desired Time Zone: Sets the current time zone. US-Central is the default. 1. Go to the Time Zone option. 2. Press Select or . Time Zone US-Alaska US-Aleutian US-Central US-Eastern United States Cancel Done 3. Press or time zone. 4. Press Done.
Step 2. Action Press Select or . Set Time Enter Time: 03:38pm Backspace Cancel Enter AM/PM 3. Use the keypad to enter the time. 4. Press AM/PM to toggle between AM and PM. 5. Press Done. Set Date: Displays the network date if the Time Server option is enabled and also allows you to set the date manually. If you do set the date manually, the phone will not try to synchronize with the Time Server until the next time the phone is restarted. 1. Go to the Set Date option. 2. Press Select or .
4.1.10 Phone Status Step Action Result 1. Go to Options > Phone Status. 2. Press Select or . The Phone Status menu displays. The IP and MAC addresses option is the first choice. Phone Status 1.IP&MAC Addresses 2.LAN Port 3.PC Port 4.Firmware Info Select Done IP & MAC Addresses: 1. Press Select or . The IP and MAC addresses for the phone display. IP&MAC Addresses IP Address: 102.70.170.22 MAC Address: 00085D197313 Done 2. Press Done. LAN Port: 1. Go to LAN Port in the menu. 2.
Step 2. Action Press Select or Result . The PC Port information displays. PC Port Link Down Done 3. Press Done. Firmware Info: 1. Go to Firmware Info in the menu. 2. Press Select or . The Firmware Info screens displays. Firmware Info Firmware: 3.2.1.1013 BootROM: 2.0.1.1055 Done 3. Press Done. Error Messages: 1. Go to Error Messages in the menu. 2. Press Select or . The Error Messages screen displays. Error Messages No Error Messages Done 3. Press Done. Copyright: 1.
Step 2. Action Press Select or Result . The Copyright screen displays. Copyright Copyright © 2011 Aastra Technologies www.aastra.com Done 3. 4.1.11 Press Done. Password This option allows you to change the user password for your phone. The password protects your phone from changes made on the web. Valid values for the password are 0 to 4294967295 (integers only; symbols and alpha characters are not allowed). The default password is an empty string "" (field is blank.) Step Action Result 1.
Step 4.1.12 Action Result 8. Press Enter. The "Password Changed" message displays on the screen. 9. Press Done. Admin Menu The options in this menu are configured by a system administrator and require an administrator password. 4.1.13 Restart Phone Occasionally you may be instructed to restart your phone to check for updates from the configuration server. This option allows you to restart the phone. Your phone is temporarily out-of-service during the restart and download processes.
4.1.14 Phone Lock You can lock the phone to prevent it from being used or configured. While the phone is locked, only emergency 911 dialing is permitted. Step Action Result Lock the Phone: 1. Go to Options > Phone Lock. 2. Press Select or . The Phone Lock screen displays. Phone Lock Lock the phone? Yes No 3. Press Yes to lock the phone. The locked message displays on the phone.
Step 2. Action Result Enter your user password. The phone is unlocked. The red status lamp at the top right of the phone turns off. If the user password has never been set up, press the Enter softkey without a password.
5 Call Handling 5.1 Place a Call You can place a call using one of the following methods. If you are unable to make calls within certain area codes, check with your system administrator for any toll restrictions placed on your extension that may restrict your access to long distance area codes or dialing prefixes. Step Action Dial the number. 1. Live Dialpad is set to ON by default. Speaker mode is the default audio mode.
5.2.1 Answer an Incoming Call When a call rings at your phone, only the softkeys needed to answer the call are displayed on the screen. If the phone is already connected to a call, pressing the line appearance key for the new incoming call automatically places the connected call on hold and answers the new call. If you cannot answer, the call is redirected to a pre-defined destination such as your voice mailbox. Step Action Hands-free Operation: Press the Answer softkey. Or 1.
5.4.1 Connected Call Display Details A call display shows: The Caller ID information (name and number, if available). The timer specific to that call. The call status in the form of icons. Keys Description and These icons display when there is more call information either to the left, right or both sides of the current information you are viewing. or These icons display when there is more information on the next screen or on the previous screen. The call is on hold. The call is connected.
5.6 Handle Calls Using the Speaker The Speaker allows you to speak to someone without using the handset or headset. The Set Audio option for your phone is set to “Speaker” by default. Step Action Dial using the speaker: 1. Press the Speaker key and enter a number from dial tone. Answer a call using the speaker: 1. Press the Speaker key or the line appearance key. Switch between the speaker and handset in speaker audio mode: 1. Lift the handset to go back to the handset.
6 Phone Features 6.1 Hold 6.1.1 You cannot place a call on hold or retrieve a call on hold if you are viewing the Redial List or Callers List. If you have left a call on hold for a pre-defined period of time (if the option is configured on your system), the system will ring your phone until you answer the call. When you answer, you are re-connected to the held party.
6.1.3 Automatic Hold The 6735i automatically puts your current call on hold when you press a new line key. 6.1.4 Manage Multiple Calls on Hold Step 1. Action Result Press or to scroll through the call information for multiple calls on hold. Connect to an incoming call or re-connect to a call you placed on hold: 1. Press Pickup. Or Press the line key. If the phone is already connected to a call: 1. 6.2 Press the line key for the new incoming call.
6.3 Transfer. The Xfer softkey is a static key that cannot be changed. It appears when the phone is off-hook, and while the phone is connected to a call. Step Action Result Unannounced (blind) transfer: Transfer a call directly to another party and complete the transfer without consulting with the receiving party. 1. You are connected to the call to transfer. L1 John Smith Mary Jones 1003 01:05 Drop Conf Xfer 2. Press Xfer. More You hear dial tone. L1 John Smith 1. [♫ Mary Jones 2.
Step Action Result Announced Transfer: Transfer a call to another party and remain on the line to talk to the other party before you complete the transfer. After consultation, you can either complete the transfer or go back to the original caller. 1. From a connected call: Press the Xfer key. 2. Enter the number of the destination party using the keypad. You hear dial tone. L1 John Smith 1. [♫ Mary Jones 2. 1005 Dial Xfer 3. Cancel More Consult with the destination party. L1 John Smith 1.
6.4 Conference The 6735i supports up to three parties in a conference call. 6.4.1 Establish the Conference Step 1. Action Result Connect to the first party to include in the conference. L1 John Smith Mary Jones 1003 01:05 Drop Conf Xfer 2. Press the Conf softkey. 3. Enter the number of the second party to add to the conference. More You hear dial tone. L1 John Smith 1. [♫ Mary Jones 2. 1005 Dial Cancel More 4. Wait for the second party to answer. The first party is on hold.
If you do not wish to add the second party to the conference: 1. Press the Cancel softkey while the second party’s phone is ringing. You are reconnected to the first party. Drop the second party after consultation without establishing a conference: 1. After consulting with the second party: Press Drop. L1 John Smith 1. [♫ Mary Jones 2. 1005 Drop Conf More Drop a party from an active conference: 1. Use or 2. Press Drop. to point to the party to drop. You are connected to the other party.
6.5.2 The Pickup softkey is visible only the phone is idle or when the phone is off hook. Use Park and Pickup Step Action Result Park a Call: 1. From a connected call: Press the Park softkey. The feature access code for Park is dialed and you hear instructions given by the system. 2. If the call is parked successfully, you hear the message “Your call has been Parked. Thank you.” Dial the number where you want to park the call plus the key. Or 3.
You can also set up Call Forwarding using the Phone UI. Step Action Result Activate: 1. Press the appropriate Call Forwarding activation key. The system prompts you for the destination number. Or 2. Dial the appropriate activation feature access code. Enter the destination number + the pound key (#). The system plays the confirmation announcement. If no phone number is entered, calls are forwarded to the number that was previously configured. 3. Hang up. Deactivate: 1.
6.8 Call Waiting The Call Waiting feature allows you to answer a call while already on another call. Call Waiting is “On” by default, but can be deactivated. It can also be canceled per call. Step Action Result You are on an active call and hear the Call Waiting tone. 1. Press the flashing Line Appearance key of the waiting call. You are connected with the waiting party and the original party is placed on hold. 2. Press the Line Appearance key of the original call to return to the first party.
6.10 Feature Interaction Description Call Notify Directed Call Pickup does not send a call notify message for picked-up calls. Call Transfer (Unannounced) You can pick up an unannounced (blind) transferred call, and you can also transfer a picked-up call. Do Not Disturb You can pick up calls regardless of whether the answering party is accepting calls. Three-Way Call It is not possible for the conference controller to pick up another call.
6.12 Autodial (Hotline and Warmline) Your System Administrator can configure an autodial feature on your phone. If autodial is enabled, the phone automatically dials a preconfigured number whenever it is off-hook. Depending on the configuration specified by your Administrator, the Autodial functions as either a “hotline”, or as a “warmline,” as follows: Hotline: The IP phone immediately dials a preconfigured number when you lift the handset.
6.14 Stuttered Dial Tone If this feature is enabled on your phone, you hear stuttered dial tone when there is a message waiting on your phone. 6.15 Services Key The Services key accesses enhanced features and services provided by third parties. Using the Services key, you can: Select customized XML features Access the Callers List Access the Directory Access Voicemail Services Callers Spd 100 DND Weather More Services 1.Callers List 2.Voice Mail 3.Fox News 4.
Step 6.17 Action Result 3. Use or account. to point to the voicemail 4. Press Select or . The number is dialed. Speeddial The Speeddial feature allows you to configure a Speeddial key on your phone. You can assign and label Speeddial keys using the Press and Hold method. The Speed Dial Edit feature allows you to edit a previously assigned Speeddial key using the Phone UI Options List. 6.17.
Step 6. Action Result Use the Backspace softkey to change the name text. The new name displays. Enter Name: Edward Enter Number: The key backspaces over characters, but does not erase the text. The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all subsequent letters in the word. If necessary, use the "ABC" softkey to specify uppercase letters or lowercase letters when entering the name. 7. 8. Enter the number including any access numbers.
6.17.2 Add a new Speeddial Key (Press and Hold) You can press and hold a programmable key or softkey that has no pre-assigned function to create a new Speeddial key. Step 1. Action Result Press a programmable key or softkey for 3 seconds. The edit screen displays. Enter Name: You can press the Cancel softkey at any time during programming to cancel without saving. 2. In the Enter Name field: Enter a name to apply to the Speeddial key using the keypad (up to 16 characters). 3.
6.18 Speed Dial 8 You can have a Speed Dial 8 key that allows you to associate single-digit codes (2-9) to frequently dialed or hard-to-remember digit strings. You can then use the codes instead of the full numbers to place calls. This feature is separate from the programmable speeddial keys. Step Action Result Create Speed Dial entries: 1. Press the Speed 8 softkey. The Speed Dial screen displays. Speed Dial No speed Dial Entries Found Options Cancel Add a Speed Dial number: 1. Press Options.
Step 4. Action Result Press Done. The Enter Number screen displays. Add Speed Dial Entry Enter Number 89723334444 Backspace 5. Enter the number to be dialed including any access numbers. 6. Press Done. Done Back Cancel The Enter Name screen displays. Add Speed Dial Entry Enter Name Richard Backspace Space ABC 7. Enter the name using the keypad. Use the ABC key to toggle between upper and lower case and numbers. Done Back Cancel The results display. The icon points to the current entry.
Step 2. Action Result Use or to point to the entry to edit within the same page. And 3. Use the Page Down or Page Up softkeys to move from page to page. Press Options. The Speed Dial Options screen displays. Speed Dial Options 1-Add 2-Edit 3-Delete 4-Move Select Back Cancel 4. Go to the Edit option. 5. Press Select. Use Back to go back to the main screen, and use Cancel to cancel the function. 6. Make any necessary changes to the entry. 7. Press Done when each screen is complete.
Step 4. Action Result Press Select. The Move Speed Dial Entry screen displays. Move Speed Dial Entry Enter New Speed Code Backspace Back Cancel 5. Enter the new speed code. 6. Press Done. The entry has a new code and moves to a new spot in the list. Delete a Speed Dial entry: 1. Select an entry in the list to delete. 2. Press Options. The Speed Dial Options screen displays. Speed Dial Options 1-Add 2-Edit 3-Delete 4-Move Select Back Cancel 3. Go to the Delete option. 4. Press Select.
Display a Speed Dial entry: 1. Press Speed 8. The Speed Dial list displays. Speed Dial 1/2 2 – Richard 3 - Sallie 4 - John 5 - Sam Dial Page Down 2. Go to the entry to display. 3. Press Display. Display Options Cancel The individual entry is displayed. 4 - John 1005 You can Dial and Edit from this screen. Dial Edit Back Cancel Dial a Speed Dial number: 1. Choose an entry to dial. 2. Press Dial. The number is automatically dialed.
The Speeddial/Xfer key has the following capabilities: 6.21 Function Description Speeddial/Xfer and Speeddial Pressing the Speeddial/Xfer key while the phone is idle causes the phone to go off-hook and dial the predefined extension. Speeddial/Xfer and Blind Transfer When the phone is connected to a call, pressing the Speeddial/Xfer key blind-transfers the call to the predefined destination.
Figure 9 SCA Bridging In the example above, when a call comes into Phone 1, Phone 2 and Phone 3 can pick up the same call by pressing the SCA line key. Phone 2 and 3 display the call they are bridging into on the phone display. Existing SCA parties in a bridge or one-to-one call hear an audible beep when another party has joined the call. Your Administrator must enable/disable the beep on the server-side.
6.22.3 6.22.
6.22.5 SCA Call Location and SCA Call Retrieve Allows for retrieval of an active call from one Shared Call Appearance (SCA) location (for example, a mobile) to another (for example, landline). 6.23 *11 Shared Call Appearance Call Retrieve *12 Shared Call Appearance Location Control Activation *13 Shared Call Appearance Location Control Deactivation XML Keys The 6735i IP phone supports a feature called XML (Extensible Markup Language). XML is a markup language much like HTML.
7 Callers List and Redial List 7.1 Callers List The Callers List is a stored log of incoming calls containing up to 200 entries. The Callers List stores the name, phone number, call time and date, and missed/answered call status for all calls that ring in to this phone. You can view, scroll through, and delete entries in the Callers List and dial directly from a displayed entry. When the Callers List is full, the oldest call records are deleted to accommodate new caller information. 7.1.
Dial from the Callers List: 1. From the selected entry: The number is automatically dialed. Lift the handset. Or Press the Speaker key. Or Press a line appearance key. Or Press the Dial softkey. Edit a number before you dial: 1. Press the EditNum softkey. The editing softkeys display. 001 Mary Jones 1003 06/01/11 3:07pm Dial Backspace 123 2. Delete Quit Edit the number. Use to skip over numbers and Backspace to erase numbers. 7.1.3 3. Press Backspace to erase numbers. 4.
7.1.3.1 View Missed Calls Step Action Result 1. Go into the Callers List. The Callers List menu displays. 2. Use Missed calls are those marked with the or to scroll through the entries. telephone icon with the handset ON . 7.1.4 Delete Entries in the Callers List Step Action Result Delete all entries: 1. Go into the Callers List. 2. Press Delete. The Delete Item screen displays. Delete Item Delete Delete All 3. Cancel Press Delete to delete one entry.
Cancel the delete function: 1. 7.1.5 Press the Cancel softkey. Exit the Callers List Step 1. Action Result Press the Quit softkey. The idle screen displays. 7.2 Redial 7.2.1 Last Number Redial You can redial the last number you dialed using the Redial key. Step Action Result Redial (On-hook or Off-hook): 1. 7.2.2 Press the Redial key 2 times. The number is automatically dialed. Redial List There are 100 entries in the Redial List.
Step 3. Action Result The number automatically dials. Press Dial. Or Press an available line key. Or Press the Speaker key. Or Lift the handset. Delete Entries in the Redial List: 1. Find the entry to delete. 2. Press Delete. The Delete Item screen displays: Delete Item Delete Delete All 3. Press Delete to delete only the one selected entry. Cancel Either the selected entry or all entries are deleted Or Press Delete All to delete all entries in the list.
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Appendix A - Optional Expansion Modules Expansion Modules The 6735i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional keys.
Figure 12 Model M675i Expansion Module Using the Expansion Modules M670i Expansion Module After configuring the keys on the M670i Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the key you want to use when applicable. Figure 13 M670i Expansion Module Keys M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format.
Figure 14 M675i Page 1 Screen Figure 15 M675i Page 2 and Page 3 Screens To use the M675i, press the function key for the page you want to display on the LCD screen (page 1, page 2, or page 3), and press the applicable softkey. Your System Administrator can customize the headings on each M675i Expansion Module screen. Contact your System Administrator for more information.
Figure 16 M675i Extensions on a 6757i Phone ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN AASTRA – 2862-001 PAGE 90 OF 104
Appendix B – Clearspan Feature Access Codes Feature Access Codes (FACs) can be set up as Speed Dial numbers and assigned to keys, or dialed directly from the keypad. The following are the default feature access codes. If the codes are customized for your site, contact your system administrator for information. Because Clearspan features are available by license only, you may not have access to all of them.
Code Name Definition *15 Call Bridge Allows a Shared Call Appearance (SCA) location to initiate or join an SCA-Bridge, upon which the Application Server automatically selects an appropriate call appearance to bridge on.
Code Name Definition *67* Call Forwarding Busy Interrogation Allows the user to get the current status and destination of the Call Forwarding Busy service. The status is active or inactive and the destination is voice mail or the current forwarding number. *40 Call Forwarding Busy To Voice Mail Activation Redirects incoming phone calls to voice mail when his user is on the phone. #40 Call Forwarding Busy To Voice Mail Deactivation Deactivates the Call Forwarding Busy To Voice Mail service.
Code Name Definition #76 Call Forwarding Selective Activation The Selective Call Forwarding service can be activated only if the service is configured with the following minimum requirements: The Default Call Forward to phone number/SIP URI is configured. At least one selective criterion is configured and active. #77 Call Forwarding Selective Deactivation Deactivates the Call Forwarding Selective service. After the service has been deactivated, no criteria are used when a call is being redirected.
Code Name Definition *99 Clear Voice Message Waiting Indicator Clears the audible (and visible for some devices) message waiting indicator on the user’s phone. *33* Communication Barring UserControl Activation Activates the user’s current communication barring profile. #33* Communication Barring UserControl Deactivation Deactivates the user’s current communication barring profile.
Code Name Definition #82 Initiate Silent Monitoring A supervisor can use this code to silently listen in on a call handled by an agent that they are monitoring. This feature access code is available to supervisors with the Call Center Monitoring service assigned. *66 Last Number Redial Dials the most recently dialed phone number called from the user’s extension. *96 Legacy Automatic Callback Invocation Allows users to camp on a busy called party.
Code Name Definition *71 Per Call Account Code Charges a call to an account code assigned to the user. *50 Push to Talk Provides an intercom-like functionality where the user can call another party and be instantly connected. *75 Speed Dial 100 Calls the two-digit speed dial number. *74 Speed Dial 8 Calls the two to nine-digit speed dial number. *47 Sustained Authorization Code Activation (calls unlocking) Unlocks user’s calls.
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Appendix C - Troubleshooting The following are common problems associated with the phone and possible solutions. Problem Possible Solution(s) Network Disconnected message The Network Disconnected prompt appears on the display and the telephone status lamp turns on if phone is not properly connected to the network. The phone also displays the default time and date of 12:00 am Jan 1st, 2005 or the equivalent. Check that the cables are tightly connected to the phone and to the wall jack.
Problem Possible Solution(s) How do I change my User Password? This setting is in the Options list. See User Password. Why does my phone display the “No Service” message? The phone displays the “No Service” message if the SIP settings have not been set up correctly. You can still use the phone but it is not registered with the Registrar. For more information about registering your phone, see your system administrator. How do I restart the IP phone? This setting is in the Options list.
Index A admin menu .................................................................... 34 administrator menu ......................................................... 50 answer call ...................................................................... 54 automatic callback .......................................................... 25 automatic hold ................................................................. 58 E end call.............................................................................
M M670i ............................................................................... 87 M670i Expansion Module ............................................... 88 M675i ............................................................................... 87 M675i Expansion Module ............................................... 88 MAC address ............................................................ 34, 47 message waiting .............................................................
time zone ......................................................................... 45 timer................................................................................. 30 tone sets .......................................................................... 37 tones ................................................................................ 33 transfer ............................................................................ 59 U unlock phone ....................................................
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