User guide

Chapter 5, Phone Features
62 Aastra – 2736-007
Intercom
The Intercom feature allows you to call other users within the same Intercom Group by
selecting the Intercom line and dialing a one or two-digit number.
Intercom Groups can be:
 A 10-member group or.
 A 100-member group. When dialing members 1 through 9 in a 100-number group,
you must prefix the number with a zero (0).
Your system administrator can tell you which type of group you have.
An Intercom line is assigned to a Line Select button. Intercom lines cannot be placed on
hold and cannot be transferred.
SIP Intercom lines can have a standard ring (standard ring cycle) or a feature ring (short-
short-long ring) depending on your configuration.
You can also use Hands-Free Auto Answer if your Intercom Line has been configured for
that feature.
Step
Action
Result
1.
Press the Intercom button.
2.
Dial the Intercom number.
The destination rings.
Message Desk Operator
A Message Desk Operator receives calls on behalf of other parties and forwards the calls
to the original destination mailboxes.
Step
Action
Result
1.
Answer the incoming call.
2.
Press the Msg. Desk key.
3.
 Press the Goodbye key.
Or
 Place the handset back on hook if
connected through the handset.
The call is passed directly to the voice
mailbox of the original destination
party.