User guide

Aastra - 2736-007 49

Chapter 5

Phone Features

Overview

Features are configured on your phone according to the needs of your organization. You

may or may not have some of these features.

Hold

Place a Call on Hold

 You cannot place a call on hold or retrieve a call on hold if you are viewing the

Redial List or Callers List.

 If you have left a call on hold for a pre-defined period of time (if the option is

configured on your system), the system will ring your phone until you answer the

call. When you answer, you are re-connected to the held party.

 With multiple calls on hold, or if your held call information is not on the screen, you

can press or to view the screen that shows information about the call on hold.

Step

Action

Result

From a connected call:

Press the Hold key.

 The line lamp flashes slowly.

 The MWI lamp on the top of the

phone flashes.

 The Pickup softkey displays.

L1 John Smith

Pickup

Conf

Xfer

2394

01:23