Specifications

Aastra July 2014 PA-001011-03-04
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 Access to call center reports
 Account codes
 Wrap codes
9.2 Media and information
These are the applications getting information from the Web.
 Weather Alerts
 Stock Alerts
 Stock Prices
 Worldwide Time/Temperature
 Server Alarms and Notifications
 Server Status
 Account Balances
 Current Gas Prices
 Local Movie Times
 Upcoming Concerts-By Category
 Order Flowers-by Category
 Send Order to Starbucks
 Send SMS Messages
 Track FedEx Package (or Airborne, UPS, etc.)
 Calling Card Minutes Remaining
 Reserve Meeting Rooms
 Contact center Metrics (Calls Waiting, Longest Hold, Performance against Service Level,
etc.)
 Pro Sports Scores, Vegas Betting Lines
 Multitude of Banking apps: Balances, Transfers, etc.
 Language Translation
 Daily Horoscope
 Broadcast Joke Of The Day/Inspirational Quote of the Day
9.3 Vertical applications
This chapter details potential vertical applications that can be developed as an XML application for
the Aastra IP phones. The list is far from being exhaustive.
9.3.1 Human Resources
 Available Vacation Days
 Available Personal Days