Aastra Models 6735i, 6737i, and 6800i Series SIP IP Phones SIP 3.3.1 Service Pack 3 Release Notes RN-001037-03 REV14 – 04.
Content Aastra Models 6735i, 6737i and 6800i Series SIP IP Phone Release Notes 3.3.1 Service Pack (SP)3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Release Notes Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aastra Models 6735i, 6737i and 6800i Series SIP IP Phone Release Notes 3.3.1 Service Pack (SP)3 About this Document This document provides details on new features and/or issues resolved for the 6735i, 6737i, and 6800i series (6863i, 6865i, and 6867i) SIP IP phones for Release 3.3.1 SP3. Note: • This release applies to the phone models mentioned above only. • Release 3.3.
Aastra Models 6735i, 6737i and 6800i Series SIP IP Phone Release Notes General Information Release Content Information This document provides release content information on the Aastra 6735i, 6737i, and 6800i series SIP IP phone firmware. Model Release name Release version Release filename Release date 6735i Generic SIP 3.3.1 SP3 FC-001362-01-REV05 April 2014 6737i Generic SIP 3.3.1 SP3 FC-001363-01-REV05 April 2014 6863i Generic SIP 3.3.
New Features in Release 3.3.1 SP3 This section provides the new features in SIP IP Phone Release 3.3.1 SP3. The following table summarizes each new feature and provides a link to more information within this release note. Each feature also specifies whether it affects the Administrator, the User, or the XML Developer. This table may also provide the documentation location of features that have already been documented in Aastra’s documentation suite.
New Features in Release 3.3.1 SP3 Feature Description 6735i/6737i Enhanced Park/Pickup Configuration Method (BroadSoft BroadWorks) Administrators can now configure the IP phones for park/pickup functionality whereby the phone will automatically generate and display keys for Park and Pickup as per the static configuration method, but will use the SIP signalling behavior (i.e. a secondary call appearance of the same line) of the programmable configuration method.
New Features in Release 3.3.1 SP3 Feature Description Revamped UI Navigation The UI of the 6867i IP phone consists of four main screens: the Home Screen, Line Selection Screen, Multi-View Call Screen, and DetailedView Call Screen. Navigation through the UI is easily performed using the navigation keys located to the right of the LCD screen.
Additional Information Configuration Features 6867i Softkey Overview The 6867i IP phone has 6 top non-state based softkey buttons (with LEDs) and 4 bottom state-based softkey buttons (without LEDs). A total of 20 top softkeys and 18 bottom softkeys are programmable. Top Softkeys Bottom Softkeys The following table lists the functions you can set on the bottom softkeys and provides a description for each function. Key Function Description None Indicates the key has no function assigned.
Additional Information Key Function Description XML Indicates the key is configured to accept an XML application for accessing customized XML services. Flash Indicates the key is set to generate a flash event when it is pressed. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold). Sprecode Indicates the key is configured to automatically activate specific services offered by the server.
Additional Information The top softkeys can be programmed with all of the functions listed above, but can also be programmed with the following additional functions: Key Function Description Line Indicates the key is configured for line use. BLF Indicates the key is configured for Busy Lamp Field (BLF) functionality. BLF/List Indicates the key is configured for BLF/List functionality.
Additional Information 6867i Hard Key Reprogramming Configuration parameters have been introduced in Release 3.3.1 SP3 allowing Administrators the ability to reprogram 7 of the 6867i IP phone’s hard keys with any one of the phone’s softkey functions.
Additional Information The following parameters can be used to reprogram the hard keys: Configuration Parameter Description hardkeyN type 10 The type of key to which you would like to change the hard key. Valid types include: • none - Indicates no setting for the hard key. • line - Indicates the hard key is configured for line use. • speeddial - Indicates the hard key is configured for speeddial use. • dnd - Indicates the hard key is configured for do not disturb on the phone.
Additional Information Configuration Parameter Description hardkeyN type (continued) • xfer- Indicates the hard key is configured as a Transfer key for transferring calls. • icom - Indicates the hard key is set to be used as the Intercom key. • phonelock - Indicates the hard key is set to be used to lock/unlock the phone. • paging - Indicates the hard key is set for Group Paging on the phone.
Additional Information In addition to the above basic parameters, the following supplementary parameters can also be used for the hard keys: Configuration Parameter Description hardkeyN lock Locks the specified hard key on the IP phones. When enabled, the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key.
Additional Information Notes (continued): • Hard keys 8, 9, and 10 can be remapped to any key type except for the following: Line, BLF, BLF/List, Auto Call Distribution, and BLF/Xfer. • If a hard key is configured with the type “None”, functionality of the hard key (and its corresponding LED) is disabled. • Misconfiguration of the hard key will result in the key going back to its default function.
Additional Information Description (continued) • sprecode - Indicates the key is configured to automatically activate specific services offered by the server. For example, if the sprecode value of *82 is configured, then by pressing the softkey, *82 automatically activates a service provided by the server. • park - Indicates the key is configured to park incoming calls when pressed. • pickup - Indicates the key is configured to pick up parked calls when pressed.
Additional Information Range none line speeddial dnd blf list acd xml flash sprecode park pickup lcr callforward blfxfer speeddialxfer speeddialconf directory callers redial conf xfer icom phonelock paging Example hardkey1 type: speeddial Parameter – hardkeyN value Configuration Files aastra.cfg, .cfg, .cfg Description The value you would like to assign to the hard key you are configuring.
Additional Information Description (continued) • • • • • • park pickup blfxfer speeddialxfer speeddialconf paging Notes: • For speeddial the value is the phone number, extension, or prefix number to enter for the key. • For line the value is optional; for example L4. • For blf the value is the extension you want to monitor. • For sprecode the value is dependent on services offered by server. • For xml you can specify a URI to use for this XML key.
Additional Information Parameter – hardkeyN line Configuration Files aastra.cfg, .cfg, .cfg Description The line associated with the hard key you are configuring. The “hardkeyN line” parameter can be set for the following key types only: • speeddial • blf • list • acd • park • pickup • lcr • blfxfer • speeddialxfer • speeddialconf Format Integer Default Value N (where N = line number) Range 1 to 9 Example hardkey1 line: 9 Parameter – hardkeyN lock Configuration Files aastra.
Additional Information Parameter – hardkeyN ring splash Configuration Files aastra.cfg, .cfg, .cfg Description When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: • Silence (ring splash off ). • Normal splash (same as current BLF ring splash). • Normal - delayed (After a delay of (x) seconds, the normal ring splash is played).
Additional Information Range For BLF For BLF/List 0-6 100 (Ring tone 1) 0 (Silence) 101 (Ring tone 2) 1 (Normal) 102 (Ring tone 3) 2 (Normal - delayed) 103 (Ring tone 4) 3 (Periodic) 104 (Ring tone 5) 4 (Periodic - delayed) 105 (Silence) 5 (Low volume) 6 (Low volume - delayed) Example For BLF: hardkey1 ring splash: 1 For BLF/List: hardkey1 ring splash: 101 RN-001037-03 REV14 – 04.
Additional Information SIP Features 6735i/6737i Active Voice-over-IP (VoIP) Recording Active VoIP recording is now supported by the 6735i and 6737i IP phones in Release 3.3.1 SP3. When using the IP phones with an Aastra call manager supporting voice recording and a recording system with the predefined subset of the SIP interface, administrators can configure the phones to send duplicate copies of the transmit and receive RTP or SRTP voice packets to the voice recording system.
Additional Information recording system. The IP phone will check and respond to SIP messages coming from these IP addresses. If all of these parameters are left undefined, the active VoIP recording feature is disabled. A whitelist can also be configured for RTP/SRTP packet destination authentication using the “recording destinationN” parameters (where N is a number from 1 to 6).
Additional Information Configuring Active VoIP Recording Support Use the following parameters to configure active VoIP recording support: Voice Recording System Authentication Whitelist Settings Parameter – recorder addressN Configuration Files aastra.cfg, .cfg, .cfg (N is a number from 1 to 6) Description Specifies a trusted IP address (maximum of six) corresponding to the voice recording system.
Additional Information RTP/SRTP Packet Destination Authentication Whitelist Settings Parameter – recording destinationN Configuration Files aastra.cfg, .cfg, .cfg (N is a number from 1 to 6) Description Specifies trusted IP addresses (maximum of six) corresponding to the destination where the RTP/SRTP packets should be sent. The IP phone will check to see if the destination IP addresses are trusted before sending the duplicated RTP/SRTP packets.
Additional Information Parameter – recording beep direction Configuration Files aastra.cfg, .cfg, .cfg Description Specifies where the periodic beep tone (notifying users that their call is being recorded) should be played. Format Integer Default Value 1 (Network) Range 0-2 0 (Local) 1 (Network) 2 (Both Local and Network) Example recording beep direction: 2 Transport Protocol for SIP Services Settings Parameter – sip services transport protocol Configuration Files aastra.
Additional Information 6735i/6737i Enhanced Park/Pickup Configuration Method (BroadSoft BroadWorks) Previously, Administrators had a choice between two methods of Park/Pickup configuration: static configuration or programmable configuration. With the static configuration method, Administrators are required to define the “sprecode” and “pickupsprecode” global configuration parameters (or alternatively define the “Park Call” and “Pickup Parked Call” fields in the Aastra Web UI).
Additional Information This enhancement can be set using the configuration files by defining the “sprecode” and “pickupsprecode” parameters in conjunction with the “sip park pickup config” (global) or “sip lineN park pickup config” (per line) configuration parameters.
Additional Information Use Case Scenario Take, for example, a BroadSoft BroadWorks-managed call network where the park/pickup extensions all start with the first two digits 4 and 2 and the last two digits have a range from 00 to 99.
Additional Information Parameter– pickupsprecode Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the pickup code used to pickup a call from a park extension. For BroadSoft BroadWorks, the pickup code is *88. Format Alphanumeric characters Default Value Range N/A Example pickupsprecode: *88 Parameter– sip park pickup config (global) sip lineN park pickup config (per line) Configuration Files aastra.cfg, .cfg, .
Additional Information Enabling the Park/Pickup Enhancement Using the Aastra Web UI (for BroadSoft BroadWorks only) Use the following procedure in the Aastra Web UI to enable the enhanced park/pickup method: 1. Click on Basic Settings ->Preferences ->General 1. Enter the park code in the Park Call field to which active calls will be parked (e.g. *68 for BroadSoft BroadWorks). 2. Enter the pickup code in the Pick Up Parked Call field (e.g. *88 for BroadSoft BroadWorks). 3.
Additional Information 5. Under Advanced SIP Settings in the “Park Pickup Config” field enter in the appropriate values based on the following syntax: ,; ,;broadworks 6. Click Save Settings to save your changes. 7. Click on Operation->Reset 8. Click on Restart to restart the IP phone and apply the changes. 30 RN-001037-03 REV14 – 04.
Additional Information UI Features 6867i Configurable Home/Idle Screen Modes The 6867i IP phone contains two Home/Idle screen layout options. The default primary screen mode provides users with a larger date and time and displays the Screen Name (“sip screen name”) parameter beside the line number in the top status bar. Note: Screen Name 2 (“sip screen name 2”) is not displayed on the 6867i IP phone’s screen when the primary screen mode is configured for use.
Additional Information Switching the 6867i IP Phone’s Home/Idle Screen Mode Use the following parameter to switch the 6867i IP phone’s Home/Idle screen mode. Parameter – idle screen mode Configuration Files aastra.cfg, .cfg, .cfg Description Used to switch between the two Home/Idle screen modes. The primary screen mode provides users with a larger date and time and displays the Screen Name (“sip screen name”) parameter beside the line number in the top status bar.
Additional Information 6867i Custom Background Image Support Administrators have the option of customizing or branding the Home/Idle screen of the 6867i IP phone with their own company logo or custom image. This is accomplished by placing the desired .png file on a TFTP, FTP, HTTP, or HTTPS server and defining the “background image” parameter with the respective file location. Default Background Custom Background The new background image is applied under the respective UI elements and white text.
Additional Information Customizing the 6867i IP Phone’s Background Image Use the following parameter to customize the 6867i IP phone’s background image. Parameter – background image Configuration Files aastra.cfg, .cfg, .cfg Description Used to define the location of a custom background image. When configured, the phone will use the defined image as the background image on the Home/Idle screen.
Issues Resolved in Release 3.3.1 SP3 This section describes the issues resolved on the SIP IP phones in Release 3.3.1 SP3. The following table provides the issue number and a brief description of each fix. Note: Unless specifically indicated, these resolved issues apply only to the 6735i and 6737i SIP IP phones.
Issues Resolved in Release 3.3.1 SP3 Issue Number Description of Fix DEF33518 When connected to a Gigabit Ethernet switch, the phone did not save the user’s changes when a user switched the phone’s LAN port speed/duplex negotiation settings from Auto Negotiation to Full Duplex, 100 Mbps. This issue has been resolved. SIP DEF24747/CLN26792 The phone sometimes sent the 486 Busy Here message in response to an INVITE message, causing an incoming call to be cancelled before it was answered by the user.
Issues Resolved in Release 3.3.1 SP3 Issue Number Description of Fix DEF33420/CLN33426 With a 3-way conference call on hold and after a call on a secondary line was transferred, the 3-way conference screen did not display the correct information. This issue has been fixed. DEF33612 When the phone was configured for TLS/SRTP mode, an issue was observed whereby the Message Waiting Indicator (MWI) LED would turn on and stay lit whenever the phone was rebooted.
Contacting Aastra Support If you have read this release note, and consulted the Troubleshooting section of your phone model’s manual and still have problems, please contact Aastra Support via one of these methods: North America • Toll Free 1-800-574-1611 • Direct +1-469-365-3639 • Online at http://www.aastra.com/support, click on Contact Technical Support Outside North America Please contact your regional Aastra Technical Support. 38 RN-001037-03 REV14 - 04.
Disclaimer Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright © 2014 Mitel Networks Corporation, www.aastra.com.
