Operation Manual

Telephoning

Transferring an Internal/External Call to an Internal Subscriber

You have dialled an internal enquriy call (see page 77).

If the called subscriber accepts the call, he/she will be connected to the waiting call. If

the call is not accepted within a certain time interval (the communications system is

45 seconds by default, the system administrator can change this value), you get an

automatic recall. You are re-connected to the original subscriber when you press the

call key again.

If the system administrator has configured the Music on hold upon transfer on

calling feature in the Configurator, the caller on hold hears “Music on Hold” while

his/her call is signalled to the other internal subscriber. This setting also determines

whether, when calling back, the caller hears “Music on Hold” or a ringing tone or busy

signal.

The subscriber called via enquiry answers:

Announce the call transfer.

Press softkey briefly.

The subscriber called via enquiry does not answer or is busy:

Press softkey briefly. The other subscriber is called.

Use the following procedure to disconnect an enquiry connection (e. g. when the

subscriber called is busy):

Press softkey briefly.

/ Use the navigation keys to select the

Disconnect

menu entry and

confirm with the

softkey.

Enter another call number to transfer the call.

…or

Press R key briefly. You are speaking with the waiting subscriber once

again.