Operation Manual

Telephoning

Transferring an External Call to an External Subscriber

External calls can only be transferred to an external subscriber via the enquiry call

menu (see page 79).

Depending on your communications system’s settings, the external calls will be

switched together on your communications system or on the exchange of your

network operator.

Note

When you call an external party and then transfer this person to another external

party, you will bear the costs for the call between the two external callers. You have

no way of influencing how long the transferred call will last. The connection is estab-

lished via the Aastra 800 / OpenCom 100 and occupies two call channels (ISDN user

channels).

Enquiry Call Menu

Note

Menu items marked with an * are only displayed if the system administrator has

given corresponding user authorisation.

You have put a call on hold and are making an enquiry call. Press the softkey

briefly and then dial …

Diversion: You put your current caller on hold (called via enquriy) and then call

another (third) subscriber with whom you wish to connect your current

(second) caller. Enter the call number of the subscriber to whom you wish to

transfer under Dest: and then press the

softkey. Announce the call and

press the end key. The call has now been transferred. After transfer, you

are reconnected with the (first) caller you originally put on hold.

3 party:* You initiate a 3-party conference, see page 82.

Press softkey briefly.

/ Use the navigation keys to select the

Connect

menu entry and

confirm with the

softkey.