57i CT IP Phone Installation Guide 41-001161-00 Rev 01
Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Warning: This equipment complies with FCC and IC RF radiation exposure limits set forth for an uncontrolled environment.
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Table of Contents Software License Agreement..................................................................... iii Introduction ..................................................................................................1 Phone Features – 57i CT Base Unit ........................................ 1 Phone Features – 57i CT Cordless Handset ........................... 1 Requirements ......................................................................... 2 About This Guide ...........................
Table of Contents Table of Contents Other Phone Features (57i CT Base Unit) ................................................29 Adjusting the Volume ........................................................... 29 Status Lights (LEDs) ............................................................ 29 Call Timer ............................................................................. 29 Softkeys ................................................................................ 30 Line/Call Appearance Keys ....
Introduction Congratulations on your purchase of the Model 57i CT IP Phone! The 57i CT communicates over an IP network and offers a cordless extension, allowing you to place and receive calls in the same manner as a regular business telephone. The 57i CT is capable of supporting the SIP IP protocol.
Introduction Requirements The 57i CT IP Phone requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 57i phone. • Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS). • 802.
Safety Information (57i CT and handset) Prior to installing and using the 57i CT and handset, please read the following important safety information. Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Handset and Base Station DO NOT: • Use this handset near medical equipment such as pacemakers. • Place the handset in areas subject to explosive hazards, flammable liquids or gases.
Safety Information (57i CT and handset) When setting up the phone: • Use only the rechargeable batteries supplied with this product • Follow the battery installation instructions included with this guide Note: That it takes two to three charging cycles for the batteries to reach their fully charged state. • Charge the batteries using only the charger stand supplied with this product In operation: • It is normal for the batteries to become warm when charging.
Phone Parts When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone.
Phone Parts Optional Accessories for 57i CT (Not Included) PoE (Power over Ethernet) Inline Power Injector Model 560EM Expansion Module Additional Ethernet Cable (category 5/5e straight through cable) Model 536EM Expansion Module A PoE (Power over Ethernet) inline power injector supplies 48v power to the 57i CT through the Ethernet Cable on pins 4 & 5 and 7 & 8. Warning: Do not use this PoE inline power injector to power other devices.
Key Panels and Descriptions 57i CT Base Unit Key Panel High quality speakphone Message waiting lamp 12 softkeys - 6 static - 6 dynamic HAC handset Key Panels and Descriptions Goodbye key Options key Hold key Redial Key Volume control Navigational keys 11-line LCD screen Keypad Speakerphone/headset toggle key Mute key 4 call appearance lines Model 57i CT IP Phone Installation Guide 7
Key Panels and Descriptions 57i CT Base Unit Key Description Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold key - Places an active call on hold.
Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances. While in the Options List, these keys allow you to exit or enter the current option.
Key Panels and Descriptions 57i CT Handset Key Panel 10 1 2 3 5 4 5 11 12 6 7 13 15 14 8 15 9 16 57i CT Handset Key Description Function # Function Description 1 Receiver 2 Volume key • During Ringing: Adjusts ringer volume • During a call: Adjusts receiver volume • During text mode (not in a call): Moves cursor right/left 3 Display 4 Features ƒ Key List • Access key to the programmed Feature Key List • Scrolls up when in the various lists • Adds a space during editing 5 Softkeys • Activa
Function # Function Description Call key • Used to obtain dial tone • Also used as a Hold key 7 Dial Pad 8 Mute Key • When used, prevents the caller from hearing you 9 Headset Jack 10 Status Light 11 Release key • To end calls and go on hook • Exits Menu and the various lists 12 Menu Key • Access key to the different Options • Scrolls down when in the various lists • Used as Backspace during editing 13 Redial Key • Displays the last 10 numbers dialed 14 Charging Jack 15 Charging Contacts
Installation and Setup – 57i CT Base Unit Installation and Setup – 57i CT Base Unit The 57i CT base unit can be setup to share a network connection with another network device. Power can be provided by an AC adapter, an 802.3af compliant network power source or with a PoE inline power injector (optional accessory). It can also be installed on a desk or mounted on the wall.
Shared Network Connection To connect a network device (such as a computer) to the phone, connect an Ethernet cable into the network port on the top of the phone marked PC. Plug the other end of the Ethernet cable into the network port on the network device with which you are sharing the network connection.
Installation and Setup – 57i CT Base Unit Connecting to the Network and to Power Inline Power Provided If your network provides 802.3af compliant in-line power, the phone is powered through the network. 1. On the top of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with LAN. 2. Plug the other end of the Ethernet cable directly into the network jack on the wall.
Inline Power Not Provided If your network does not provide 802.3af compliant in-line power, you need to install the supplied AC adapter or the PoE inline power injector (optional accessory). 3. On the PoE power injector, connect an additional Ethernet cable into the network port as indicated in the following illustration.. 4. Plug the other end of the Ethernet cable into the network jack on the wall. 5. Plug the PoE power injector into a power outlet.
Installation and Setup – 57i CT Base Unit Connecting a Handset or Headset Handset Turn the phone over and locate the handset jack marked j. Insert one end of handset cord into the jack until it clicks into place. Then route the handset cord through the groove as shown in the illustration below. Attach the handset to the other end of the handset cord. To Headset To Handset Headset (Optional) Turn the phone over and locate the headset jack marked f.
Desk or Wall Installation Install on the Desk The desk installation for the 57i CT IP phone consists of two legs that attach to the back of the phone near the top corners. A total of four different viewing angles allows users to personalize their phone viewing preference. For a higher viewing angle, use the second and third slots from the top. For a lower viewing angle, use the first and second slots from the top. Then push the stand towards the phone until it snaps into place.
Installation and Setup – 57i CT Base Unit Install on the Wall The 57i CT IP phone has two pre-drilled wall mounting holes on the back of the phone. Using the provided wall mount drilling template, locate and mark the position for the mounting screws on the wall. Depending on the wall type, you may need to use wall anchors. Both the screws and wall anchors are included with your phone. Place the wall mount holes on the phone over the screw heads on the wall and pull down to lock the phone in.
There are two steps involved in setting up the 57i CT cordless handset. The charging cradle needs to be plugged in and the batteries need to be installed in the handset. Charging Cradle The charging cradle is designed to be placed on a desk or any appropriate flat surface. To set up the charging cradle: 1. Plug the modular cord of the power adapter into the jack on the bottom of the cradle. Route the cord through the retaining tabs of the molded cord slot.
Installation and Setup – 57i CT Cordless Handset Note: The battery must be charged for a minimum of six hours prior to initial usage of the handset. Handset (face down) Belt Clip To install the belt clip, snap one arm of the clip into the slot on the side of the handset and then slide the other arm into the slot on the other side of the handset until it snaps into place. Using a Headset with your Telephone The 57i CT cordless handset accepts headsets through the jack on the bottom of the handset.
Customizing your 57i CT Base Unit There is a list of configuration options, accessed by pressing the button on the phone. You can access some of these options via the Aastra Web UI also. The following table indicates the options and the method you can use to access these options on your phone.
Customizing your 57i CT Base Unit Accessing Your Options via the Aastra Web UI You can use the following procedure to access the phone options using the Aastra Web UI. Aastra Web UI 1. Open your web browser and enter the phone’s IP address or host name into the address field. If the browser is using HTTP, the following redirect screen displays, followed by the “Security Alert” window. This process redirects HTTP to use HTTPS for a more secure connection.. 2. Click YES to accept the certificate 3.
The Network Status window displays for the IP phone you are accessing. The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings. Reference For more information about changing your options using the Aastra Web UI, see the Aastra Model 57i IP Phone User Guide. Language Select a language that you would like your phone to use for displaying prompts and menus. Note: Supported languages may vary depending on configuration.
Customizing your 57i CT Base Unit • Set Time This option shows the Network time, if the Time Server option is enabled. It also allows you to set the time manually. Note: if you set the time manually, the phone will not try to synchronize the time with a timeserver until the next time it is restarted. • Time Format Select a time format for how time displays on your phone (12h or 24h clock). • Set Date This option shows the Network date, if the Timeserver option is enabled.
Use the Change softkey to cycle through different backlighting options of OFF, ON, or Auto. Auto backlighting sets the phone to turn off the backlighting after a period of inactivity; the idle period is user definable under the Advanced softkey when you select the Auto option. The backlight is turned on with a key press or state change on the phone. Live Dialpad* This option turns the Live Dial Pad mode ON or OFF.
Customizing your 57i CT Base Unit Headset Mic Volume To adjust the headset microphone volume, press Advanced after selecting the audio option, and then select the Low, Medium, or High volume level. Call Forward Use this option to call forward your phone. Use the and buttons to move between the fields to set the call forward Number, Mode, and No. Rings. The selectable call forward mode includes: All, Busy, NoAns (No Answer), BusyNoAns (Busy No Answer), or Off; this is selected via the and buttons.
Customizing your 57i CT Cordless Handset There are 10 phone configuration options available on the handset. Highlighted in this guide are those options related to basic handset operations. To learn more about all configuration options, please consult the 57i CT User Guide. 1. Press the μ key when the phone is not in use — the display will indicate Use to view. Use the ç and keys for scrolling. 2. Press y key to quit at any time and to return to the main idle display screen.
Customizing your 57i CT Cordless Handset The Vibrate option allows the 57i CT cordless handset to signal an incoming call by vibrating as well as ringing. By default, this option is always Off. • To enable this feature, press the Change softkey and the display will indicate Vibrate On and-confirmed- and will quickly return to the previous menu display. • Once the Vibrate is On, the p is shown beside the ringer icon on the top right line of the display.
Other Phone Features (57i CT Base Unit) Adjusting the Volume Pressing the volume button speaker, and ringer volume. adjusts the receiver, headset, • To adjust the headset volume, press the volume button while the headset is activated (activate the headset by pressing ; ensure headset audio mode is set). The headset will remain at this volume until it is adjusted again.
Other Phone Features (57i CT Base Unit) Softkeys The 57i has 12 multi-functional softkeys: • 6 Top Keys: programmable static softkeys (up to 10 programmable functions) • 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions) These keys are located at the center of the phone on either side of the display panel. These softkeys make call handling and call managing easier.
Using a Headset with your Telephone The 57i accepts headsets through the modular jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. A non-amplified headset is required. Customers should read and observe all safety recommendations contained in headset operating guides when using any headset. Note: For best headset performance, Aastra recommends non-amplified headset equipped with modular connector. 1.
Other Phone Features (57i CT Handset) Other Phone Features (57i CT Handset) Adjusting the Volume Receiver Volume When on a call and while not in any edit mode, the handset’s receive volume can be adjusted using the volume control bar located on the side of the handset. The display feedback is a speaker facing the right side of the display with a rectangular box on the right side of the speaker.
Model 536 and 560 Expansion Modules (536EM, 560EM) The 57i IP Phone offers optional Expansion Modules that attach to the right side of the phone to provide additional softkeys. Model 536EM The 536EM provides 36 additional softkeys on a 57i IP Phone. The 560EM provides 60 additional softkeys. The softkeys support the following features: • BLF • Speedial • Shared Call Appearance Each key provides an LED for indicating call status.
Model 536 and 560 Expansion Modules Additional modules (up to 3 total modules) can be piggy-backed to an existing module providing an additional 108 softkeys with 536EMs and an additional 180 softkeys with 560EMs. You connect the additional modules to the right side of an existing module. The following figure illustrates the addition of multiple 536EM modules on the 57i IP Phone. You can configure the softkeys via the configuration files or the Aastra Web UI.
Connecting the Expansion Modules to Your Phone Use the following procedure to connect the 536EM or the 560EM to your 57i IP phone. 1. Turn your phone over to show the bottom of the phone. 2. Turn the expansion module over to show the bottom of the module. 3. Connect one end of the RJ-45 cable to the RJ-45 port on the back of your phone as indicated in the illustration below. Back of Expansion Back of Phone Module 4.
Troubleshooting Solutions Troubleshooting Solutions Why is the light not coming on with a new Voice Mail Message? Your phone system or service provider must provide “Visual” Message Waiting service for this function to work. Check with your system administrator for more information. Why is my handset not working? Check to ensure that the handset cord is fully connected to both the phone and handset. See the section "Connecting a Handset or Headset" on page 16 for information.
What is a softkey? The 57i has 12 softkeys (6 on the top and 6 on the bottom). You can program all 12 softkeys to perform specific functions on the phone. These keys are located at the center of the phone on either side of the display panel. See the section "Softkeys" on page 30 or refer to your Aastra Model 57i CT IP Phone User Guide for more information.
Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period. If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials.
Index Numerics headset connecting to phone 16 using 20 headset mode 25 headset, making and receiving calls with 31 headset/speaker mode 25 57i CT line settings 30 A audio, setting 25 B backlight 24 base station 3 location of 19 batteries 3 battery 20 belt clip 20 I call forward 26 call timer 29 contrast level, setting 24 indicator light 29 inline power not provided 15 provided 14 installation base unit 12 introduction 1 IP phone, customizing 19 D K date setting date 24 setting format 24 daylight s
Index Index P parts, IP phone 5 phone status 26 power, connecting to 14 R requirements, IP phone 2 ring tone, setting 24 S SIP settings 26 softkeys 30 speaker mode 25 speaker/headset mode 25 T time setting format 24 setting time 24 setting time server 23 setting time zone 24 tone set, setting 24 U user password 26 V volume, adjusting 29 W wall installation 18 warranty, limited 39 Web UI, using 22 Index-2 Model 57i CT IP Phone Installation Guide
If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com, or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.
