User guide

Aastra - 2735-007 37
Chapter 5
Phone Features
Hold
Place a Call on Hold
 You cannot place a call on hold or retrieve a call on hold if you are viewing the
Redial List or Callers List.
 If you have left a call on hold for a pre-defined period of time (if the option is
configured on your system), the system will ring your phone until you answer the
call. When you answer, you are re-connected to the held party.
Step
Action
Result
1.
From a connected call:
Press the Hold key.
 The line lamp flashes slowly.
 The MWI lamp on the top of the
phone flashes.
01:05
Call Held
1
Retrieve a Held Call
Only the phone that placed the call on hold can retrieve the call on hold, unless the held
call is on a directory number that appears on more than one phone.
Step
Action
1.
Press the line key where the call is on
hold.
 The Goodbye key will not retrieve
a held call.
 The Hold key will not retrieve a
held call.
You are reconnected to the call.