User`s guide

Supplementary features
52 eud-1281/1.2 – R2.0 – 02.2012
ACD (Automatic Call Distri-
bution)
The call routing of calls in the queue can be controlled using an ACD appli-
cation.
User group
In the user group incoming and internal calls are routed to a group of inter-
nal destinations according to a preconfigured call distribution.
Home alone
If calls to a user group can only be answered by one user, the user in question
can activate Home Alone on the user group. Then if the user is already in a
call, all subsequent internal or external calls to the user group obtain a busy
tone.
configurable
You can use function commands to define a function to suit your personal
requirements. A function can consist of one or more function commands,
function codes, and the phone number. You can either carry out a function
directly or store it under a key. For further information refer to Chapter "For-
mulating functions", page 96.
CLIR
This function lets you prevent your call number from being displayed to the
caller. For further information refer to Chapter "Suppressing your call
number from your called party's terminal display", page 61.
Deflect
This function lets you deflect an incoming call to another user. For further
information refer to Chapter "Deflect a call during the ringing phase",
page 53.
Headset
This function lets you activate the headset mode. For further information
refer to Chapter "Using a headset", page 18.
Park
With this function you put your call partner on hold without using a phone
line as a result. For further information refer to Chapter "Parking a call part-
ner", page 40.
Do not disturb
With this function incoming calls are automatically forwarded to a specific
destination. For further information refer to Chapter "Activating protection
against call types", page 83.
Hands-free operation
This function activates the loudspeaker and the microphone. For further
information refer to Chapter "Using your phone in hands-free mode",
page 17.
Discreet ringing
With this function the phone rings only once. For further information refer to
Chapter "Activating/deactivating a discreet ring", page 60.
Activate greeting
This function allows you to activate/deactivate the greeting you want. For
further information refer to Chapter "Managing personal greeting", page 86.
Ring alone
This function lets you specify which of your phones signals incoming calls
acoustically (as part of the one-number user concept). For further informa-
tion refer to Chapter "Activating ring alone", page 62.
Personal call routing
This function lets you specify where incoming calls are routed to (as part of
the one-number user concept). For further information refer to Chapter
"Activating personal call routing", page 62.
Function Description