User`s guide
Supplementary features
eud-1281/1.2 – R2.0 – 02.2012 33
To answer the callback request
Someone has asked you to call back. You can tell this from the lit attention LED in the
idle state. The display shows Callback requested.
Call waiting on an internal user
You want to talk to an internal user. However, the person is busy.
As a result of your call waiting, the person hears a call waiting tone and your phone
number or name appears on his display. The user has the possibility of answering,
deflecting or rejecting your call.
Requirement: It is essential that the internal user has not barred the Call waiting func-
tion on his phone (for configuration see the Chapter "Activating protection against
call types", page 83).
Ask your system administrator whether the Call waiting function is enabled on the
system.
Reset
Reset callback:
Press the Reset Foxkey.
➔Callback is deactivated.
Note:
You can only have 1 callback activated at a time and only 1 callback can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.
Call
To answer the callback request:
Press the Call Foxkey.
➔The phone number is dialled.
Delete
Clear callback:
Press the Delete Foxkey.
➔Callback is deleted.
Note:
The callback can be changed via Menu > Activated features > Delete or Call as
long as it was not answered or cancelled by the system.
Call waiting
User is busy:
Press the Call waiting Foxkey.
➔You hear the dialling tone.
Note:
If the person rejects your call request or if call waiting is not possible, the call is,
depending on the system’s configuration, disconnected (busy tone) or for-
warded to a preconfigured destination.